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About Record
Record is the best tool for collecting, investigating, and analyzing user issues. Through a set of tools, designed for customer-facing and R&D teams, Record helps to solve user issues in minutes, and relies only on small and effective tier-1 support.
Record pricing
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Record Reviews
Feature rating
1 review
Michael
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 10/01/2024
Game Changer
Using Record's observability layer has significantly improved our operational efficiency. The AI does an excellent job of diagnosing and solving complex issues without the need for constant human intervention. The insights provided are incredibly detailed and well beyond what we could manually ascertain. I highly recommend this product to any team looking to streamline their SaaS management and issue resolution processes.
Pros
* Time-Saving: The AI-powered observability layer has been a game-changer for our team. It monitors our SaaS platforms and automates the resolution process, saving us hours that were previously spent troubleshooting technical issues.
* Deep Insights: This tool provides an in-depth understanding of system errors. It doesn't just fix the current problems but also predicts potential future disruptions, allowing us to proactively maintain our systems.
* User-Friendly Interface: Getting started was a breeze, and the lack of a need for extensive training meant our team was able to implement it quickly. The interface is intuitive and easy to navigate.
Cons
Really nothing bad to say about Record. Great product!
