Eptura Workplace

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Eptura Workplace

In a constantly evolving world of work, it's never been more important to stay nimble and ensure your office is adaptable to the changing needs of both your business and your people. With Eptura Workplace, you get the tools you need to support hybrid work, manage visitors, and make better use of your space. And because it's backed by powerful analytics, you can rest assured that you're making data-driven decisions that propel your business forward. However your teams prefer to work, you can bring them together and help everyone perform at their best with workspace booking, planned collaboration, simplified service requests, easy wayfinding, ensuring employees get the most of their time in the office. And with streamlined visitor and guest check-ins, you can keep everyone safe and secure while you're at it.
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Eptura Workplace pricing

Eptura Workplace does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Eptura Workplace

Eptura Workplace Reviews

Feature rating

Value for Money
4.2
Functionality
4.1
Ease of Use
4.3
Customer Support
4.3
5 reviews of 60 View all reviews
Skyler
Skyler
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
0

4
Reviewed on 01/07/2019

A Great Microsoft Alternative!

I occasionally dabble with iOffice and have had exceptional results.

Pros

iOffice has everything you really need to get the job done and make things look good while doing it. The transition from other solutions to iOffice also isn't all that hard, making it even more appealing.

Cons

iOffice has a little catching up to do with the competition. That becomes more and more apparent as you use it, but none of that is exactly a deal breaker.

Response from Eptura

Skyler,
Thanks so much for the review! We're happy to know that iOFFICE has everything you need, and that the transition was seamless. We'd love to hear more about features you'd like to see in the future. Please contact our customer support team or your account manager if you are interested in sharing more details. Take care!

Replied 05/07/2019
Jeff
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 06/09/2023

Space and Reservation Experience

Overall, this is a good mid-tier product. It does not have all of the features of some of the more expensive products but it is easy to implement and easy to use.

Pros

iOffice was easy to implement and is very intuitive. We were up and running quickly and we can add new markets and sites easily.

Cons

The floor plan print features are limited. Text is either hidden or crashes into values in other spaces. The ability to select which text to display on a space is also limited.Neighborhoods did not really work for us. It is difficult to add non-contiguous spaces to a neighborhood and managing rules can be challenging.Room reservations made in Outlook don't always sync back to iOffice, resulting in conflicts. This should be addressed in a Q3 release. Managing room rules (who can book) is challenging.

Alternatives Considered

IBM TRIRIGA

Reasons for Choosing Eptura Workplace

The IBM reservation product was expensive and we had heard stories about implementation issues. iOffice allowed us to roll out reservations quickly. However, we still use Tririga for Portfolio management as iOffice is limited in this area.

Switched From

IBM TRIRIGA

Reasons for Switching to Eptura Workplace

It was primarily a price decision. iOffice offered unlimited Hummingbird users where other products charged based on tiered user counts.

Response from Eptura

Thank you for your review, Jeff. We’re glad to hear that you found the system easy to implement and use. Your feedback on areas for improvement is great to hear, and we always consider suggestions from our customers as we strive to enhance the product. We’ll be sure to pass these onto the relevant teams so they can be considered for future releases.

We appreciate your support and the time you took to leave your feedback.

The Eptura team

Replied 16/11/2023
Lynda
  • Industry: Pharmaceuticals
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
3
Customer Support
2

3
Reviewed on 11/04/2024

Mergers have resulted in poor customer service and products!

Since Eptura we have seen a decline in managing our account, product solutions, pricing has increased and your contracts staff declined to negotiate pricing and terms with our procurement group.
Eptura is definitely going backwards due to quick unstable growth.

Pros

Complete workplace tool solution, from floor plan, ppl management, moves, mail, visitor, etc.

Cons

iOFFICE was a partner and treated our account as such, since the merger with Eptura, customer services, product stability, action to resolve issues/requests, floor plan updates, costs & terms are non-negotiable everything has noticeably declined.

Erin
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
4

5
Reviewed on 25/06/2019

Perfect for our growing company...

We now have a space plan for growth and can manage seating/employee and manager expectations, new hires, tracking vehicle information as well as allergies, birthdays, start date, etc.

Pros

The constant improvements, they continue as the needs arise. It was a perfect choice for our size company, we had two buildings (one past capacity) and needed to have a system rather than large floor plans. I use this everyday and my colleagues use it for wayfinding. iOffice has different modules that we can add to our package at anytime, it can be as much of an asset to a company as it chooses!

Cons

Some kinks still in the visitor application, some of the areas are not as user friendly as others.

Alternatives Considered

OfficeSpace and FMS:Workplace

Reasons for Switching to Eptura Workplace

Ability to scale with our size - cost model is different, not PSF

Response from Eptura

Erin,
We're glad to hear iOFFICE was a perfect choice for you. Adaptability and flexibility are so important to a growing company - we never want you to pay for something you aren't going to use! Thank you for the kind words and please reach out to us via your account manager or at (713) 526-1029 if you ever have any questions.

Replied 26/06/2019
Barbara
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
2

5
Reviewed on 17/05/2024

Ford Foundation Eptura Review

Overall, I am very pleased with the program.

Pros

Eptura is very user-friendly and staff enjoy using it to submit requests and view floorplans.

Cons

Customer service is difficult to reach. When we originally signed on with iOffice, if there was a technical issue or question, a phone call could reach a human.

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