Microsoft Clarity

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About Microsoft Clarity

Microsoft Clarity is a tool that captures how visitors interact with websites. It is free, easy to use, and can be set up quickly. The tool provides heatmaps that highlight the page areas that drive the most visitor engagement. Microsoft Clarity can be used to find out what website elements are working, learn what needs to be fixed, and test new ideas or upgrades.
Microsoft Clarity Software - Heatmaps
Microsoft Clarity video
Microsoft Clarity Software - Heatmaps - thumbnail

Microsoft Clarity pricing

Microsoft Clarity has a free version and does not offer a free trial. Microsoft Clarity paid version starts at USD 0.00.

Starting Price:
USD 0.00
Free Version:
Yes
Free trial:
No

Alternatives to Microsoft Clarity

Microsoft Clarity Reviews

Feature rating

Value for Money
4.9
Functionality
4.6
Ease of Use
4.7
Customer Support
4.6
5 reviews of 47 View all reviews
Simon
Simon
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 10/07/2024

Great piece of SaaS to save my aSS.

Pros

It's ease of use, i love how i can just get to recordings and know exactly or switfly what is causing bugs in peoples journeys.

Cons

It's hard to get started on it, i find as a non-technical person that it's hard to get used to it, learning curve about what kind of things you can do is not the most seamless.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 23/06/2024

Awesome, especially for being free!

It's amazing. Easy to work with and gives our businesses tremendous value!

Pros

It's awesome, especially when you consider it's free (I know, they want to collect as much data as possible).

Cons

That I cannot provide screenshots manually. When analyzing our webpages, some screenshots Clarity provides show popups and other elements I can't hide.

Alternatives Considered

Lucky Orange

Reasons for Choosing Microsoft Clarity

Just becuase it's free. Not necessarily better but so much more value!

Switched From

Hotjar

Reasons for Switching to Microsoft Clarity

Lucky Orange wasn't even close, and not free.
Bartosz
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/12/2024

Must have as a A/B testing or AntiFraud tracking tool

Stable, precise, detailed and very easy to use or to set up

Pros

- it's free!
- aggregates many crucial data and puts it in easy to understand panel
- has got a detailed filter to search only data I need
- has got dedicated bot filter
- records visits on your site
- top entry and top exit pages are great to see where user mostly comes and where leaves

Cons

only few integration possibilities. There's no FlutterFlow or google chat integrations, but it's no near crucial. So this tool is still great to have!

Response from Microsoft

Thanks for the awesome review, Bartosz! We'd love to connect further, shoot us a message at [email protected] so we can connect!
Cheers,
The Clarity Team

Replied 13/12/2024
Robert
  • Industry: Newspapers
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
2

4
Reviewed on 26/02/2024

Good for knowing your visitors

Pros

Easy to setup and works flawless with data for my website. The heat map feature is very useful when it comes users behavior.

Cons

Nothing here, i use it along with other analytics and work like a charm.

Md. Tanvir Bin
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 07/11/2023

Clarity's filters make it simple to exclude bounces and non-engaged visitors

I can observe dead clicks, location, operating system, and other details by going further into each recording.
I can define how strongly Clarity should mask text to prevent it from being sent to their server if I am worried about them recording private information.

Pros

In accordance with our filters. The scroll heatmap indicates to me the distance that visitors must travel down the website before departing.
Increase the timeframe with a simple modification, but doing so for every report is tedious.
This allowed me to examine how people were use the website and pinpoint specific problems they were having. Finding out how strong my website is helpful.
Website owners can see the visual interactions of people with their site by using heat maps and click maps, which are provided by Microsoft Clarity. For website owners trying to enhance user experience and increase conversions, Microsoft Clarity is an effective tool because of these capabilities.

Cons

Not really noteworthy; it's a fantastic tool with a few basic features, but its main value lies in how effectively it records sessions.

Alternatives Considered

Google Analytics 360

Reasons for Choosing Microsoft Clarity

Microsoft clarity is free of cost than other platforms.

Switched From

Hotjar

Reasons for Switching to Microsoft Clarity

The videos demonstrate clicks and scrolling and show me how users engage with our material.

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