Dynamics 365 Customer Insights

5
Overall rating
Reviews

5
Overall rating
(1)
Reviews

About Dynamics 365 Customer Insights

Microsoft Dynamics 365 Customer Insights is a cloud-based customer data platform (CDP) that provides a 360-degree view of customer data. Enable a unified view of your customer data across channels and data sources. Deliver personalized experiences across web, mobile, and more through a single platform. Make smarter decisions throughout the customer journey with context-aware tools for interactive analytics, predictive models, and automation capabilities.
Dynamics 365 Customer Insights Software - Dynamics 365 Customer Insights custom reporting
Dynamics 365 Customer Insights Software - Dynamics 365 Customer Insights metrics dashboard
Dynamics 365 Customer Insights Software - Dynamics 365 Customer Insights subscription churn
Dynamics 365 Customer Insights Software - Dynamics 365 Customer Insights contact view
Dynamics 365 Customer Insights Software - Dynamics 365 Customer Insights customer segment rules
Dynamics 365 Customer Insights Software - Dynamics 365 Customer Insights custom reporting - thumbnail
Dynamics 365 Customer Insights Software - Dynamics 365 Customer Insights metrics dashboard - thumbnail
Dynamics 365 Customer Insights Software - Dynamics 365 Customer Insights subscription churn - thumbnail
Dynamics 365 Customer Insights Software - Dynamics 365 Customer Insights contact view - thumbnail
Dynamics 365 Customer Insights Software - Dynamics 365 Customer Insights customer segment rules - thumbnail

Dynamics 365 Customer Insights pricing

Dynamics 365 Customer Insights does not have a free version but does offer a free trial. Dynamics 365 Customer Insights paid version starts at USD 1,500.00/month.

Starting Price:
USD 1,500.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Dynamics 365 Customer Insights

SAP Customer Data Cloud

SAP Customer Data Cloud enhances customer experiences across marketing, commerce, sales, and service. Unify all...

SAS Customer Intelligence 360

SAS Customer Intelligence 360 is a multichannel marketing hub for the modern marketing organization. Offering a suite...

Dynamics 365 Customer Insights Reviews

Feature rating

Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4
1 review
Amit
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/09/2023

Excellent dynamics product. A complete eco system.

All in all, it is an excellent product. It benefits companies in many way and worth the transition from adhoc software.

Pros

Easy to use. New employees often are familiar with the UI. More and more no code dev available. Frequently updated with new features.

Cons

Some of the new features feels half baked and buggy. LIC system keeps changing.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to Dynamics 365 Customer Insights

Client already had dev team that was trained on Azure and other MS products.

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