4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About ViewCenter

ICM's ViewCenter is a secure digital environment where your business-critical documents live, and your important processes can be optimized. Get a quick ROI with powerful search functions, secure file sharing, compliance, tasks & alerts electronic forms, scanning/data capture, integrations, and so much more. Whether a small business or large corporation, ViewCenter is cost-effective and scalable...ICM's Customer Success Team will find the right solution for YOUR digital transformation goals. Since 1988, ICM has implemented ViewCenter for departmental solutions up to enterprise. Manufacturing, Government, Healthcare - Operations, HR, Quality - just scratch the surface of where we excel!
ViewCenter Software - Search Experience
ViewCenter Software - User Dashboard
ViewCenter Software - Capture Processes
ViewCenter Software - Task Assignments
ViewCenter Software - Employee Record Hierarchy
ViewCenter Software - Accounts Payable Configuration
ViewCenter video
ViewCenter Software - Search Experience - thumbnail
ViewCenter Software - User Dashboard - thumbnail
ViewCenter Software - Capture Processes - thumbnail
ViewCenter Software - Task Assignments - thumbnail
ViewCenter Software - Employee Record Hierarchy - thumbnail

ViewCenter pricing

ViewCenter does not have a free version but does offer a free trial. ViewCenter paid version starts at USD 35.99/month.

Starting Price:
USD 35.99/month
Free Version:
No
Free trial:
Yes

Alternatives to ViewCenter

ViewCenter Reviews

Feature rating

Value for Money
4.4
Functionality
4.5
Ease of Use
4.7
Customer Support
4.8
5 reviews of 21 View all reviews
Martha
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/03/2022

ICM feedback

I have nothing but good things to say about the ICM team. So far system has been easy to use based on our set up. If something does not work, I like that we can reach out to ICM to find out available options to make the system better based on business needs. [SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT], and [SENSITIVE CONTENT] have all been great since day one.

Pros

User friendly and modern look. I liked how customizable it was to meet our business needs. Everyone at ICM ([SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT]and [SENSITIVE CONTENT]) were great to work with and made the process and implementation much simpler. They always listened to our feedback and would reach out to discuss to ensure we are happy with the system.

Cons

Nothing so far that I can think of. Everything has been great so far.

Karen
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/12/2021

ViewCenter Review

Pros

This software has been easy to set up and maintain, and the customer support to resolve our problems that have occurred has been great.

Cons

I wish that ViewCenter was easier to merge documents in. Right now I have to download the documents, merge the PDF's, and then re-upload the document to ViewCenter. Very labor and time consuming.

Response from ICM Document Solutions

Karen, thanks so much for taking the time to review the ViewCenter platform. We appreciate your business!

Regarding the feature you are hoping for, happy to report that ViewCenter already has "PDF Merge," which allows you to do exactly that in the tool without having to leave the system. Our Customer Success team will be reaching out to you with a how-to.

Replied 10/12/2021
Lorenzo
  • Industry: Package/Freight Delivery
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 14/12/2021

feed back

storage,is the main thing in regards to the scanner

Pros

The whole storage situation is Ideal. putting stuff on the scanner is very easy .

Cons

sometimes it does not transfer, therfore I have to go all around the system to get it activated again

Mary
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/12/2021

Storage Documents

I love using ViewCenter for our business needs and look forward to learning more about the system in the future.

Pros

What I like most about this software is the ability to scan and index information for ease of use for others.

Cons

I did not participate in the integration of this software so I'm not sure how else we could potentially use it.

john
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2021

Good, Solid Storage

We are storing permanent student records [i.e. transcripts and test reports] for all alums of our school, which has been around for 65 years.

Pros

We found the product easy to use. The s/w support is very good.

Cons

It's been a bit tricky to set up bulk imports, but it should work out.

Related categories