4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About Brightcove

Brightcove: The most trusted streaming technology company in the world Brightcove creates the world’s most reliable, scalable, and secure streaming technology solutions to build a greater connection between companies and their audiences, no matter where they are or on which devices they consume content. In more than 80 countries, Brightcove’s intelligent video platform enables businesses to sell to customers more effectively, media leaders to stream and monetize content more reliably, and every organization to communicate with team members more powerfully. With two Technology and Engineering Emmy® Awards for innovation, uptime that consistently leads the industry, and unmatched scalability, we continuously push the boundaries of what video can do. At Brightcove, we strive to deliver the highest quality, most scalable and secure streaming technology for any company, brand or creator to own their digital future. We combine the most complete solutions with curated content services and a team of experts to lead you through every stage. For Media: We help you fully monetize your content, expand your reach and deepen engagement with the most cost-effective technology, the most complete solutions and the deepest expertise. For Enterprise: We help you attract new audiences sell more products, deepen employee engagement and grow your brands with the most complete digital marketing solution for a video-first content strategy. www.brightcove.com
Brightcove Software - Go beyond tracking plays and impressions and fuel your programs with video engagement data that signals who is getting the most value from your content.
Brightcove Software - Deliver interactive video on-demand and live experiences - chat, polls, click to purchase, sentiment, quizzes, and more - that increase engagement, provide more data on your audiences, and turn viewers from passive observers to active participants.
Brightcove Software - Deliver live and on-demand video experiences that are easy to create and manage from a single platform.
Brightcove Software - Connect with every audience on any device, whether its web, mobile, or connected TVs - customers, prospects, partners, teams, anyone and everyone!
Brightcove Software - Go beyond tracking plays and impressions and fuel your programs with video engagement data that signals who is getting the most value from your content. - thumbnail
Brightcove Software - Deliver interactive video on-demand and live experiences - chat, polls, click to purchase, sentiment, quizzes, and more - that increase engagement, provide more data on your audiences, and turn viewers from passive observers to active participants. - thumbnail
Brightcove Software - Deliver live and on-demand video experiences that are easy to create and manage from a single platform. - thumbnail
Brightcove Software - Connect with every audience on any device, whether its web, mobile, or connected TVs - customers, prospects, partners, teams, anyone and everyone! - thumbnail

Brightcove pricing

Brightcove does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

Alternatives to Brightcove

Brightcove Reviews

Feature rating

Value for Money
3.8
Functionality
4.2
Ease of Use
4
Customer Support
3.9
5 reviews of 18 View all reviews
Tanner
Tanner
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 05/03/2018

Good video management platform that could use better reporting

Pros

Easy to use video hosting platform. Many upload customization options, and a great one-click landing page option. Easy to implement on landing pages and track within playlists.

Cons

Reporting methods are hard to get video-to-video comparison reports without using workarounds that involve a ton of manual work.

Verified Reviewer
  • Industry: Information Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/01/2021

Amazing solution to upload and track video marketing metrics

Overall I have had a very positive experience and Brightcove as a product has really exceeded my expectations as far as user interface, video uploading process, reporting by individual video content and metrics sharing and exporting.

Pros

The ability to quickly and efficiently upload larger video files and mp4 files, create a video library and copy video embed code that content can be leveraged and published across other platforms. It is a very modernized and robust solution that stands out from similar tools in the market.

Cons

The ability to customize user permission and settings is something that I would like to see improved. I would like to have the ability to create customized permissions based on roles like marketing, content creator and admin roles.

Alternatives Considered

Vidyard

Reasons for Switching to Brightcove

The full suite of solutions that Brightcove and its product reputation outweighed the total offering of competing solutions.
Michael
  • Industry: Biotechnology
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 13/11/2023

Good except for the reporting functionality

I'd give it a 3 out of 5. The basic functionality of video hosting is acceptable but the reporting is poor.

I was hired into this organization and Brightcove was the video hosting platform in use. I have previously used Wistia and had a reasonably good experience with it.

Pros

For the most part, it allows me to host & edit the videos that I embed on the web pages that I create.

Cons

I find your reporting interface to be pretty horrible for my use case. If given the opportunity, I would ask Brightcove or one of your UX people, who your intended customer base is and how you expect a customer with many videos to navigate through your reporting functionality? Being able to visualize the most popular videos is helpful but not the only question I'm trying to answer. Also, there doesn't seem to be a way for me to customize my interface. Again, for instances with many users and videos, what is your expectation of how these disparate users will engage with the platform?

Jared
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2024

Acquistion to Unbeatable Platform

We used Ooyala, then it was bought out by Brightcove. They initially wanted us to jump from Ooyala to the Brightcove platform, but didn't have all the feature we needed. Instead of just telling us, "this is how it's going to be" Brightcove connected me with their engineering team so that they could build what we needed in fuctionality so that we would be able to move off of Ooyala to Brightcove instead of moving to a different company. This has been the case ever since. If another company can offer something Brightcove can't they just build it for us, and usually build it better. And if a company comes in cheaper, Bightcove has always beat their competition's pricing. So while I have had moments of frustration with Brightcove, they always make it right and do it quickly.

Pros

Brightcove is the only platform that we have found that checks all of our livestreaming and video needs in a single platform. And the needs they didn't meet in the beginning they quickly developed to beat out the competition.

Cons

Everything I didn't like about Brightcove, they have made a conscious effort to develop, fix, or improve. I wish it was a little cheaper, but it's still a great price and cheaper than their competitors for what we get.

Verified Reviewer
  • Industry: Events Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 20/12/2018

Easiest video platform ever

Pros

I use Brightcove daily as a Digital Production Manager. The entire interface is intuitive and user-friendly, from uploading videos to creating playlists to manipulating players. Their gallery players are my favorite aspect because it layouts playlists in a clean, modern player and easy to integrate into landing pages. Also their customer support is top-notch. When I have trouble with customizing a player or troubleshooting why a set of them weren't working on my webpages, their engineers provided quick, thorough support.

Cons

What I like least is the limited analytics available. Most often than not, our clients want to know how many unique views they received or how many people viewed the video at specific time markers. Brightcove, unfortunately, doesn't supply this data.

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