EchoSpan Flexible 360

4.9
Overall rating
Reviews

4.9
Overall rating
Reviews
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About EchoSpan Flexible 360

EchoSpan’s 360-Degree Feedback tool is a cloud-based solution that provides information to employees about their professional strengths and opportunity areas by collecting feedback from their co-workers. Administrators can create customized projects, manage respondents, view real-time status information and download reports through the project dashboard. The reports can be viewed in pre-defined templates or customized to provide specific data points on graphs or charts. Users can also export data to Microsoft Excel for additional analysis. The tool includes an integrated development planning module, which helps employees build and manage professional improvement plans based on the results of their 360-degree feedback review. EchoSpan uses at-rest and in-transit data encryption and is a certified participant in the US-EU Privacy Shield program. The tool’s user interface is compatible on PC, tablets and other mobile devices and supports more than 140 languages, allowing organizations to run feedback reviews in respondents' native languages. Pricing is based on the number of respondents. Support is provided via email and phone.
EchoSpan Flexible 360 Software - User dashboard
EchoSpan Flexible 360 Software - Review items
EchoSpan Flexible 360 Software - Feedback review
EchoSpan Flexible 360 Software - Tablet interface
EchoSpan Flexible 360 Software - Report
EchoSpan Flexible 360 video
EchoSpan Flexible 360 Software - User dashboard - thumbnail
EchoSpan Flexible 360 Software - Review items - thumbnail
EchoSpan Flexible 360 Software - Feedback review - thumbnail
EchoSpan Flexible 360 Software - Tablet interface - thumbnail
EchoSpan Flexible 360 Software - Report - thumbnail

EchoSpan Flexible 360 pricing

EchoSpan Flexible 360 does not have a free version but does offer a free trial. EchoSpan Flexible 360 paid version starts at USD 6.00/month.

Starting Price:
USD 6.00/month See pricing details
Free Version:
No
Free trial:
Yes

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EchoSpan Flexible 360 Reviews

Feature rating

Value for Money
4.8
Functionality
4.8
Ease of Use
4.7
Customer Support
5.0
5 reviews of 62 View all reviews
Sinclair
Sinclair
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/05/2023

Excellent System with East to use Features and support

Excellent - easy to use and exceeded expectations

Pros

The flexibility of being able to change things like rater groups

Cons

There was nothing I did not like. All features were easy to use and support was available when needed

Quynh
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/04/2024

Best 360 Feedback Assessment and Employee Engagement Platform

Pros

I have had the pleasure of utilizing this exceptional platform, and I must say, I am thoroughly impressed. Not only is EchoSpan incredibly user-friendly, but the abundance of customizable features truly allows for a tailored experience that meet our team's specific needs. The inclusion of validated rated items adds an extra layer of trust and reliability. What truly sets EchoSpan apart, it its top-notch client support. Any questions or concerns the team has is promptly addressed with care and expertise, leaving the team confident in the services provided.

Overall, I cannot recommend this platform more for its seamless usability, extensive customization options, validated ratings, and exceptional client support.

Cons

While it is a challenge to pinpoint any shortcoming, if I had to mention one aspect, it would be that with the extensive array of features and options, navigating through them might feel slightly overwhelming for newcomers. However, this minor hurdle is quickly overcome with the intuitive interface and helpful guides provided. Overall, this is merely a testament to the platform's richness in functionalities rather than a true drawback.

Charlotte
  • Industry: Semiconductors
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 08/05/2024

360 Survey

I'm not a heavy user of the actual EchoSpan tool but have leveraged [sensitive content hidden] for her experience highly in the past several weeks. She is super professional and proficient at her job, and a real pleasure to work with! She seeks clarity through her questions and helps brainstorm possible solutions. We think she's a great partner for our organization and team!!

Pros

My favorite part of the tool is the ease, speed and self serve nature we recently discovered with the help of [sensitive content hidden] on how we can build new and modify existing surveys.

Cons

The most recent "ask" for support was around 3 years of 360 data. We learned that data is pulled project by project which is manual and time consuming. It would be great to have option to pull multiple projects at one time.

Response from EchoSpan

Thank you for your review of EchoSpan’s tool. We’d like to provide an update on the ability to export review data across multiple projects in our system and hope that you will find one of these options useful.

1. Use EchoSpan’s API for exporting data: EchoSpan API may be used to transfer review data to other systems automatically as often as needed. This does not require any work by system admins after your technical team has configured the API settings on your end. The data will transfer as often as planned.

2. You may now run data exports in an excel or csv format for all active projects with one single request! This will allow you to download quantitative and qualitative responses across all projects with one simple request.

We are thankful for your feedback as we continue to make sure the tool is simple to use for all assessment and administrator needs.

Replied 15/05/2024
Megan
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

Great Team Feedback Tool

Pros

We love the opportunity Echospan provides for our teams to provide honest, authentic, constructive feedback. We love being able to edit the questions to fit the mission and values of our program.

Cons

I wish the N/A option on the radio button questions didn't calculate as a zero for the averages

Response from EchoSpan

Megan,

We appreciate your feedback and are glad you have had a great experience with EchoSpan's tool!

The N/A option does appear to be a zero when a survey is set up, however a zero does not get calculated in the averages if N/A gets selected. We will be sure to make that more clear.

Replied 04/12/2024
Amber
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 07/10/2024

Great feedback tool

Overall, it's a great experience. Easy to access the materials and review documents.

Pros

Online training to signup for assistance from a real person, assessment layout, time response in receiving the assessment, graphs, comment section for development opportunities, and more

Cons

Demo, trial to do before completing a group project.

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