About Square 9

Square 9 is a document management solution that helps businesses handle and automate human resource processes. Teams can create a single, secure location where all employee records are organized and easily accessible from within a unified platform. Using Square 9, employers can set deadlines for employee benefits enrollment, performance evaluations, and automated notifications according to requirements.
Square 9 Software - GlobalSearch allows you to organize and sort your documents based on extracted data
Square 9 Software - Automate data extraction from your documents using Square 9's AI-powered extraction tool, TransformAI
Square 9 Software - GlobalSearch Go allows you to quickly preview documents before opening them.
Square 9 Software - GlobalSearch allows you to organize and sort your documents based on extracted data - thumbnail
Square 9 Software - Automate data extraction from your documents using Square 9's AI-powered extraction tool, TransformAI - thumbnail
Square 9 Software - GlobalSearch Go allows you to quickly preview documents before opening them. - thumbnail

Square 9 pricing

Square 9 does not have a free version and does not offer a free trial. Square 9 paid version starts at USD 50.00/month.

Starting Price:
USD 50.00/month
Free Version:
No
Free trial:
No

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Square 9 Reviews

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.2
Customer Support
4.4
5 reviews of 130 View all reviews
Jeff
Jeff
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/01/2024

Great Document Management and Availability

Customer service is exceptional. Response time combined with the depth and breadth of knowledge by support is amazing.

Pros

Our on premise installation of the product is super easy to use and setup. The ability to customize workflows to be as simple or as complicated as necessary.

Cons

I have nothing negative to say about this product.

Response from Square 9 Softworks

Thanks for your review, Jeff! We are glad to hear you are having success with custom workflows and our customer service team. We appreciate you being a Square 9 customer!

Replied 05/01/2024
Karen
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 30/10/2024

Accounts Payable

I have come to really like Square 9 and how it has made my job easier.

Pros

I like Square 9 for the main purpose of getting the invoices entered and directed to the correct personal to work them, and then the process of them getting the invoices back for payment is pretty seamless. And being about to be paperless and searching for an invoice by so many different fields is nice. I also like the fact that it finds duplicate invoices so reducing accidental duplicate payments.

Cons

I don't like that sometimes it can be slow. Which may or may not be internet speeds or just how it is. This can cause delays in the amount of time invoices reach their destination to be worked. But, overall, I don't have too many issues with not liking Square 9.

Response from Square 9 Softworks

Thanks for your review, Karen! We are thrilled to hear our platform has drastically improved your invoice processes. We appreciate the feedback.

Replied 08/11/2024
Liliana
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 15/06/2023

Review

My overall experience is okay, like I said it's not that great to manage employee files.

Pros

The product is easy to use and manage. But when you get to look up files, it's not the best.

Cons

Even though the product is easy to use, it's not fit for employee files. The files themselves are not easy to manage or find the documents easily. It does not provide like subfolders. You have to scroll down, it's hard when the employee has about 500 documents. You can't even do a search with the new uploaded files.

Response from Square 9 Softworks

Hi Liliana, thanks for your review. We appreciate your feedback, if you have any questions about your solution, please reach out to your Square 9 representative for help. Thanks for being a Square 9 customer.

Replied 23/06/2023
Sarah
  • Industry: Farming
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2024

Excellent Product Overall

Overall, it has been a good experience. There are times that our IT department has to go in and fix some things but overall, it is good. I did have an issue previously and Square 9 reached out to me and worked very hard to correct the issue.

Pros

I like that there are a lot of ways to search for things. I also like how you can customize every aspect of it.

Cons

It has a tendency to get bogged down and become slow.

Response from Square 9 Softworks

Thanks for your review, Sarah! We are glad to hear you are enjoying the customization features of our platform. We appreciate your feedback.

Replied 04/12/2024
Amry
  • Industry: Wholesale
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/07/2024

Square 9 hands down is the easiest and best software to use.

I have only had one issue with it so far. Everything is easy to use, easy to find, it stores your documents where it's easy to access. Square 9 has been the best decision.

Pros

It's easy to find your document once it's scanned into square 9.

Cons

The only issue I have had it with, was it got logged out twice and none of my documents were being processed, but opened a support ticket and the issue was resolved within minutes.

Response from Square 9 Softworks

Thanks for your review, Amry! We are glad to hear our platform has made finding your documents easier. We appreciate your feedback.

Replied 02/08/2024

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