Sailthru by Marigold

3.9
Overall rating
Reviews

3.9
Overall rating
Reviews

About Sailthru by Marigold

Marigold Engage by Sailthru is a marketing automation platform designed to help businesses engage with customers across various channels including email, mobile and web. It offers a multi-channel personalization solution and enables managers to view customers’ behavioral, purchase and consumer interest data via a unified platform. Marigold Engage by Sailthru allows users to create 360-degree customer profiles and capture both implicit and explicit data across all channels. It lets professionals gain actionable insights, manage personalized content, provide product recommendations and generate custom reports. Pricing is available on request and support is extended via phone, email and other online measures.
Sailthru by Marigold Software - 1

Sailthru by Marigold pricing

Sailthru by Marigold does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Sailthru by Marigold Reviews

Feature rating

Value for Money
3.6
Functionality
4.1
Ease of Use
3.9
Customer Support
3.3
5 reviews of 11 View all reviews
LINDA
LINDA
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 28/12/2021

Our company uses Sailthru to create information on the effectiveness of ads in our e-newsletter...

Sailthru gives the most information of any solution I have tried before. It enables us to tailor analyses to the individual customer and the data the customer wants. Sailthru enables us to produce statistics from numerous accounts, so it can be used for all parts of our organization.

Pros

We were capable to fulfil the majority of our objectives as a full mailing platform even without requirement for extra IT or product design personnel. It enables us to provide precise and thorough information to our clients, allowing them to make smart judgments about which publications and days of every week work greatest for business. Sailthru is incredibly useful to our team because we conduct a lot of reviewing.

Cons

Sailthru is ideal for anybody who need thorough and accurate reports to clients or teammates. Nonetheless, it is less suited when seeking for engagements and interactions, because we generally have to utilize OpenX to get such data.

Sasha
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
2

4
Reviewed on 09/08/2023

ESP for scaled newsletter sends

Pros

Analytics is more or less understandable

Cons

Customer support, sophisticated coding is not guided / supervised. There are no automated reports

Alternatives Considered

Mailchimp

Reasons for Switching to Sailthru by Marigold

It is a scaled solution popular among publishers
Tobias
  • Company size: 51–200 Employees
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0

1
Reviewed on 05/12/2014

Unsatisfied with reliability of product & customer service

The feature set seems (and is) very good - split-testing transactional emails; very intuitive email nudge systems; personalized send time; etc. We have experienced almost constant problems with the reliability and bugginess of the product: uploads and downloads get stuck often, reports don't run correctly often, we had (single) incidents where code in subject lines wasn't resolved correctly and even twice that we weren't able to send campaigns for 2-3 days. That's an absolute deal-breaker in my opinion for an email marketing tool, paired with the fact that they are not seeing that as a problem and are not willing to work with you on considerations for their fall outs. It takes their support/sales staff at times week to get back to you.

Chhaya
Chhaya
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 27/09/2021

Excellent platform for email marketing with advance automation and analytics

Pros

Sailthru is an excellent platform for email marketing and automation with advance analytics feature. We can build email templates using drag and drop feature. Sailthru supports dynamic email content. The user intefaceis great

Cons

*customer support take more time then usual to solve issues
*Limited condition available for list segmentation
*Email templates builder is poor

Mel
Mel
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 31/03/2019

Not Bad made job easier!

Pros

I loved being able to build have everything together and use it simultaneously. I was able to keep track of my customers so much easier.

Cons

It seem to slow down my system. It was boggy

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