About ECAT
ECAT pricing
ECAT does not have a free version but does offer a free trial. ECAT paid version starts at USD 40.00/month.
Alternatives to ECAT
ECAT Reviews
Feature rating
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Standard of performance audit tool
Pros
Ease of use
Visibility of reporting
Quick turnaround on amendments
Cons
nothing
- Industry: Facilities Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Noonan ECAT user
One system that can be used to answer a wide variety of our client's needs. Very attentive support function who have assisted in adapting the system to accommodate new requirements.
Pros
The basic system is easily adaptable to multiple uses. Can be used as a compliance tool as well as monitoring standards.
Cons
Reports don't download conveniently into Excel. Reports with wider detail of information about audit results which could be filtered and manipulated in Excel would be more helpful than the limited range of reports available.
Response from Radixweb
Hi Richard, thank you for your review. As you know over the years of using ECAT, we put a lot of emphasis in supporting our clients and using our knowledge to come up with solutions which work for them, so I am delighted to hear of your positive experiences. As you will also know we are consistently looking for areas to improve which is why users are now able to export reports into a Word document as well as PDF and Excel. However, we do understand that some of our reports are not the most `excel friendly¿ but we do hope that users are able to access the desired information through our other range of reports. Happy to reach out and discuss this further.
Thank you again for your kind words.
- Industry: Architecture & Planning
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
ECAT review
Pros
ease of use on site
simple to input data
Cons
difficulty extracting the 'EXACT' info I need
- Industry: Facilities Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Uncomplicated, convenient and delivers results!
Cost savings and time savings. Centrally as mobilisation costs are low, unit based savings from convenient auditing and fast reporting.
Pros
The convenience of a web based app that works on multiple devices across various operating systems. Ease of use for the end user, which means on-site training isn't required. Ability to personalize the system to cater for very specific contractual needs. Fast response rate provided by customer support team.
Cons
Overall the reporting suite is very good, but due to the complexity of our contracts, we required extensive reporting capabilities. This is,t necessarily a negative as we have been able to work together with the team to build suitable reports.
- Industry: Construction
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Ecat Review
Overall my experience of Ecat is good. Useful app for identifying upcoming maintenance for buildings.
Pros
Ease of use and not having to be online to complete a survey, only have to be online to submit.
Cons
I carried out maintenance surveys on building with Ecat and sometimes the same observation might appear in a number of locations in a building but you can only enter one observation under a given heading and one photo.
Response from Radixweb
Hi Larry, firstly we would like to thank for you putting some time aside to write a review on ECAT. It is very appreciated. It¿s great to see you are finding using the ECAT off-line beneficially while out on the road (and sometimes in the middle of a field) where there is no internet connection.
Regarding your issue of not being able to capture more observations, we would be happy to arrange a quick call to show you how to do this. We have also heard several users requiring the use of more photos which is why we will soon be expanding this to 3 photos per observation. I hope this will be of benefit to you.
Thanks again for your feedback and I hope we can build upon the good ground we covered in 2018!