About AkitaBox

Simple. Secure. Seamless. And so much more than a CMMS. Easy enough for everyone on your team to use. Powerful enough to handle asset management, maintenance management, capital management, facility condition assessments, and inspections in one secure system. No more frantic searching for documents in a cluttered plan room while a burst water pipe floods a hallway. End the uncertainty when an experienced team member retires. Centralize, manage, and track all of your facilities data digitally with AkitaBox. Turn your paper floor plans into interactive 2D digital maps with pins for every asset’s location. Access everything right in the field from an iPad. Get visibility into your facilities’ behavior like never before with easy-to-understand dashboards, analytics, and reports. See what’s really happening in your buildings - from the boiler room to the boardroom - with data that’s up-to-the-minute accurate. Uncover the insights hiding in your facilities data and leverage them to optimize facility performance, streamline operational efficiency, conduct strategic capital planning, and maintain compliance. We partner with facilities teams in all industries, especially healthcare, higher education, government, and commercial real estate. See what the future of facilities management looks like. We’d love to show you around!
AkitaBox Software - AkitaBox Location-based Asset Mapping
AkitaBox Software - AkitaBox assemblies
AkitaBox Software - 30-year Capital Forecast
AkitaBox Software - AkitaBox Performance Dashboard
AkitaBox Software - AkitaBox Inspections
AkitaBox Software - AkitaBox Maintenance Reporting
AkitaBox video
AkitaBox Software - AkitaBox Location-based Asset Mapping - thumbnail
AkitaBox Software - AkitaBox assemblies - thumbnail
AkitaBox Software - 30-year Capital Forecast - thumbnail
AkitaBox Software - AkitaBox Performance Dashboard - thumbnail
AkitaBox Software - AkitaBox Inspections - thumbnail

AkitaBox pricing

AkitaBox does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to AkitaBox

AkitaBox Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.6
Customer Support
4.6
5 reviews of 75 View all reviews
Yolanda
Yolanda
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2023

Far superior to the competition

In general terms, more than the inconvenience with the mobile application, my experience is very positive. I have also received some really amazing feedback from my team about the performance of AkitaBox.

Pros

It is difficult to decide which feature I like the most of AkitaBox, because it is a very complete and amazing software that has many good things. If I have to decide for something, it would be the interactive maps of AkitaBox. This feature is the one I like the most.

Cons

One thing that needs to be improved is to perfect the mobile application to make it more intuitive and easier to use. In my team there have been some problems with this.

Alternatives Considered

eMaint CMMS, Fiix and EZOfficeInventory

Reasons for Switching to AkitaBox

After a period of 1 month reviewing options I came to the conclusion that AkitaBox has more advanced features than the competition. The level of detail in facility management is far behind its close rivals. So even though it costs a bit more money it is worth choosing it. With the experience of using it for more than 2 years I can safely recommend it

Response from AkitaBox

Thank you for your review, Yolanda!

Replied 21/03/2023
Jeremy
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2024

Good Program

Asia Ray in customer service is great, very responsive and helpful. The program is easy to use, even with employee attrition people catch on fast.

Pros

It is very easy to sort work orders by worker strength, and the ability to put pictures of the assets has saved time in understanding nagging issues.

Cons

We could use a feature that allows the program to call up the camera when working on a Microsoft product

Response from AkitaBox

Thank you for your review, Jeremy! Please continue to reach out to your CSM with feedback and suggestions. We're listening and working to improve the software daily. Thank you for being an AkitaBox user.

Replied 21/11/2024
Kris
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
2
Customer Support
2

2
Reviewed on 19/01/2024

A poor installation ruins a product that has lots of potential.

I believe with the proper installation and communication between the installer and the user that AkitaBox would be a good asset to any large maintenance department like ours but can not be for sure because that did not happen here.

Pros

It is set up nicely and has potential. Easy to navigate.

Cons

The installation was bad the company came in here and identified hundreds of pieces of equipment and called the items whatever they wanted to and it has cost me personally lots of time. And many others say the same about their experience.

Response from AkitaBox

Thank you for your review and feedback, Kris. We're sorry to hear that you are having challenges with finding the assets you need. While we recommend to our customers to follow typical ASTM naming conventions, sometimes adminstrators may have other preferences during data configuration. If you can reach out to your company's assigned Customer Success Manager (or start with our [email protected] team), we would be happy to talk through the challenges you have and see if there are any suggestions we can bring to your company's administration team.

Replied 23/01/2024
Rory
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 19/11/2024

Get us a good mobile app

Its not bad at all. Just wish the mobile was better.

Pros

Keeping track of the work orders/projects going on.

Cons

Using it on a mobile phone or any mobile device is awful.

Response from AkitaBox

Thank you for your review, Rory!

Replied 09/12/2024
Wendy
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
5
Customer Support
5

4
Reviewed on 31/10/2024

End Users Will Love It

The support from Akitabox is wonderful and our end users are very happy.

Pros

Visually it is very striking. End users really like the features of seeing the floor plant to direct Facilities to the area they are requesting help.

Cons

It is not customizable and the reporting tool really does not do anything of value. I wind up crating excel reports as the system itself is unable to really quantify their work.

Response from AkitaBox

Thank you for providing your feedback, Wendy! We at AkitaBox have been hard at work enhancing our custom reporting capabilities over the last year. Have you heard about the Insights module? This feature allows you to create unique dashboards using any of the data in AkitaBox. Reach out to your CSM if you would like to learn more!

Replied 12/11/2024

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