About AkitaBox
AkitaBox pricing
AkitaBox does not have a free version and does not offer a free trial.
Alternatives to AkitaBox
AkitaBox Reviews
Feature rating
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Far superior to the competition
In general terms, more than the inconvenience with the mobile application, my experience is very positive. I have also received some really amazing feedback from my team about the performance of AkitaBox.
Pros
It is difficult to decide which feature I like the most of AkitaBox, because it is a very complete and amazing software that has many good things. If I have to decide for something, it would be the interactive maps of AkitaBox. This feature is the one I like the most.
Cons
One thing that needs to be improved is to perfect the mobile application to make it more intuitive and easier to use. In my team there have been some problems with this.
Reasons for Switching to AkitaBox
After a period of 1 month reviewing options I came to the conclusion that AkitaBox has more advanced features than the competition. The level of detail in facility management is far behind its close rivals. So even though it costs a bit more money it is worth choosing it. With the experience of using it for more than 2 years I can safely recommend itResponse from AkitaBox
Thank you for your review, Yolanda!
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Good Program
Asia Ray in customer service is great, very responsive and helpful. The program is easy to use, even with employee attrition people catch on fast.
Pros
It is very easy to sort work orders by worker strength, and the ability to put pictures of the assets has saved time in understanding nagging issues.
Cons
We could use a feature that allows the program to call up the camera when working on a Microsoft product
Response from AkitaBox
Thank you for your review, Jeremy! Please continue to reach out to your CSM with feedback and suggestions. We're listening and working to improve the software daily. Thank you for being an AkitaBox user.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
A poor installation ruins a product that has lots of potential.
I believe with the proper installation and communication between the installer and the user that AkitaBox would be a good asset to any large maintenance department like ours but can not be for sure because that did not happen here.
Pros
It is set up nicely and has potential. Easy to navigate.
Cons
The installation was bad the company came in here and identified hundreds of pieces of equipment and called the items whatever they wanted to and it has cost me personally lots of time. And many others say the same about their experience.
Response from AkitaBox
Thank you for your review and feedback, Kris. We're sorry to hear that you are having challenges with finding the assets you need. While we recommend to our customers to follow typical ASTM naming conventions, sometimes adminstrators may have other preferences during data configuration. If you can reach out to your company's assigned Customer Success Manager (or start with our [email protected] team), we would be happy to talk through the challenges you have and see if there are any suggestions we can bring to your company's administration team.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Get us a good mobile app
Its not bad at all. Just wish the mobile was better.
Pros
Keeping track of the work orders/projects going on.
Cons
Using it on a mobile phone or any mobile device is awful.
Response from AkitaBox
Thank you for your review, Rory!
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
End Users Will Love It
The support from Akitabox is wonderful and our end users are very happy.
Pros
Visually it is very striking. End users really like the features of seeing the floor plant to direct Facilities to the area they are requesting help.
Cons
It is not customizable and the reporting tool really does not do anything of value. I wind up crating excel reports as the system itself is unable to really quantify their work.
Response from AkitaBox
Thank you for providing your feedback, Wendy! We at AkitaBox have been hard at work enhancing our custom reporting capabilities over the last year. Have you heard about the Insights module? This feature allows you to create unique dashboards using any of the data in AkitaBox. Reach out to your CSM if you would like to learn more!