About TicketSpice
TicketSpice pricing
TicketSpice has a free version and offers a free trial.
Alternatives to TicketSpice
TicketSpice Reviews
Feature rating
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Great for Professional Clubs
Increased accuracy in determining attendance.
Pros
Ease of creating multiple campaigns and allowing specific guest access. This is beneficial as the VP of Communications for a professional club that administers several different events chaired by different board members, all of whom require limited access.
The ability to offer different ticketing levels and to purchase multiple tickets is also a great and necessary capability.
Cons
Does not easily integrate with Wordpress or Mail Chimp - requires Zapier to connect.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Best Customer Service Around!
We needed a ticketing system for a large event that we took over last year. It needed to be something easy for me to set up and easy for our registrants to use. TicketSpice did not disappoint. It was easy to set up, and even when I encounter something I can't figure out, their customer service responds within minutes.
Pros
I have never had to set up a registration system to this extent and every single question I have has been answered within minutes.
Cons
Honestly, I can't think of anything I don't like.
Reasons for Switching to TicketSpice
First and foremost it's because they replied to my questions asap. Second, they were by far the least expensive while being robust. Third, the ability to have money being accepted from our registrants is able to be transferred immediately to our bank account.- Industry: Arts & Crafts
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Worked well with some small glitches
Was overall satisfied with the experience of using them for ticket sales for my event. However, had a few glitches, which I hope they rectify for smoother experience:
1. Having WePay as their internal payment processor is possibly the biggest mistake. WePay does less than zero customer service; huge headache and they are plain HORRIBLE to work with! Unfortunately ticketspice cannot help much if you encounter a problem with WePay
2. Couple of my guests’ credit cards did not work when they tried to buy at the door on the day of the event
3. The QR code scan through their app did not work 30% of the time and had to do it again and again
Hope they fix these for greater success !
Pros
Customer service ; ease of event page set up
Cons
WePay platform that they have - HORRIBLE!!!!
- Industry: Food & Beverages
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Best Customer Service I Have EVER Had
I am able to streamline the process for myself & my customer to register for my workshops. Additionally, I can see a snapshot or detailed version of all financials. Just does the job of organizing everything & tracking so I don't have to do it manually.
Pros
They have every feature I was seeking and even more I didn't know existed but have come in handy. The multiple additions & integrations that you can use save money from using over platforms or apps because Ticketspice is a one-stop in my opinion. I am not great with computers & technology & it has been SO simple to use. If I ever get confused, the customer service reps are so responsive & friendly. I even had one respond ones after hours!
Cons
I haven't came across a con yet. If I do, I will reach out!
Alternatives Considered
EventbriteReasons for Switching to TicketSpice
They are more cost effective & I liked the customer service right away. All to often you contact companies & you aren't sure if you are speaking to a robot bc they are so scripted & emotionless. Not Ticketspice!- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
User Friendly in all areas
I was apprehensive to delving into this product, as I usually had other staff available. I was pleased at the ease to set up, the availability to chat with TicketSpice team, when I had questions. They don't make you feel like - duh! you should know this. Being responsive in a matter of minutes is key to the success. Thank you.
Pros
* The cost to the organization
* The ease in setting up
* The ease of use by the end user
* The support team is phenomenal. Every time I have had a question or concern, the response is quick, helpful and supportive. This alone is worth it all.
* The reports are so helpful and easily shared with my Board members.
Cons
Could use a little more detail when setting up. Some of us are not always intuitive or tech savvy when it comes to products like TicketSpice. To get it all set up and find a 2nd phase (webconnex) is needed. Yes, it should probably be a given on the clients part. Or alert them of this beforehand.