TicketSpice

4.9
Overall rating
Reviews

4.9
Overall rating
Reviews

About TicketSpice

Host your most successful event ever with TicketSpice. TicketSpice is easy to use, highly customizable, and unbelievably affordable. At just $0.99 per ticket, you'll save thousands, while offering a seamlessly simple ticketing experience. TicketSpice is flexible and feature rich, offering full branding control, timed ticketing, reserved seating, mobile scanning, box office, merchandise options, and more. If you’re frustrated by expensive and restrictive ticketing systems that put their logo on top of your ticketing page, you’ll love how TicketSpice empowers you to control the entire ticketing experience. Whether in-person, virtual, or hybrid, you’ll have one platform with everything you need to sell tickets, manage attendees, capture data, and more. With over 60,000 customers and twelve years of experience, we’ll be your guide to the most successful and profitable events you’ve ever had. ---------------------------------------------------- TicketSpice Features: [Real View Builder] your free event ticketing page builder to sell tickets online. [Branding Control] we're your white-label event ticketing platform. [conditional Logic] create event ticketing pages with dynamic pricing. [Sell Add-ons and Upgrades] ability to add upsells and upgrades on your ticketing pages. [Exports and Reports] easily download your ticketing reports. [Ticket Scanning] use our free event ticketing barcode scanner app when checking in attendees. [Electronic Ticket Delivery] deliver your event tickets via text messaging. [Reserved Seating] sell reserved seats for your attendees. [Daily Payouts] get daily payouts for your event tickets sold. [Timed Entry Ticketing] use our timed entry admission software for checking in your event attendees. [Box Office App] sell your tickets onsite. [Analytics] use our analytics tools to view our ticket sales performance.
TicketSpice Software - Reserved Seating
TicketSpice Software - Timed Entry
TicketSpice Software - Add-Ons and Upgrades
TicketSpice Software - Onsite Checkin and Ticket Scanning
TicketSpice Software - Liability Waivers
TicketSpice Software - User Permissions
TicketSpice video
TicketSpice Software - Reserved Seating - thumbnail
TicketSpice Software - Timed Entry - thumbnail
TicketSpice Software - Add-Ons and Upgrades - thumbnail
TicketSpice Software - Onsite Checkin and Ticket Scanning - thumbnail
TicketSpice Software - Liability Waivers - thumbnail

TicketSpice pricing

TicketSpice has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

Alternatives to TicketSpice

TicketSpice Reviews

Feature rating

Value for Money
4.9
Functionality
4.8
Ease of Use
4.7
Customer Support
4.9
5 reviews of 100 View all reviews
Kellie
Kellie
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/09/2018

Great for Professional Clubs

Increased accuracy in determining attendance.

Pros

Ease of creating multiple campaigns and allowing specific guest access. This is beneficial as the VP of Communications for a professional club that administers several different events chaired by different board members, all of whom require limited access.

The ability to offer different ticketing levels and to purchase multiple tickets is also a great and necessary capability.

Cons

Does not easily integrate with Wordpress or Mail Chimp - requires Zapier to connect.

Sue
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/06/2022

Best Customer Service Around!

We needed a ticketing system for a large event that we took over last year. It needed to be something easy for me to set up and easy for our registrants to use. TicketSpice did not disappoint. It was easy to set up, and even when I encounter something I can't figure out, their customer service responds within minutes.

Pros

I have never had to set up a registration system to this extent and every single question I have has been answered within minutes.

Cons

Honestly, I can't think of anything I don't like.

Alternatives Considered

Eventzilla and Eventbrite

Reasons for Switching to TicketSpice

First and foremost it's because they replied to my questions asap. Second, they were by far the least expensive while being robust. Third, the ability to have money being accepted from our registrants is able to be transferred immediately to our bank account.
Janaki
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 28/03/2024

Worked well with some small glitches

Was overall satisfied with the experience of using them for ticket sales for my event. However, had a few glitches, which I hope they rectify for smoother experience:
1. Having WePay as their internal payment processor is possibly the biggest mistake. WePay does less than zero customer service; huge headache and they are plain HORRIBLE to work with! Unfortunately ticketspice cannot help much if you encounter a problem with WePay
2. Couple of my guests’ credit cards did not work when they tried to buy at the door on the day of the event
3. The QR code scan through their app did not work 30% of the time and had to do it again and again

Hope they fix these for greater success !

Pros

Customer service ; ease of event page set up

Cons

WePay platform that they have - HORRIBLE!!!!

Dana
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/03/2020

Best Customer Service I Have EVER Had

I am able to streamline the process for myself & my customer to register for my workshops. Additionally, I can see a snapshot or detailed version of all financials. Just does the job of organizing everything & tracking so I don't have to do it manually.

Pros

They have every feature I was seeking and even more I didn't know existed but have come in handy. The multiple additions & integrations that you can use save money from using over platforms or apps because Ticketspice is a one-stop in my opinion. I am not great with computers & technology & it has been SO simple to use. If I ever get confused, the customer service reps are so responsive & friendly. I even had one respond ones after hours!

Cons

I haven't came across a con yet. If I do, I will reach out!

Alternatives Considered

Eventbrite

Reasons for Switching to TicketSpice

They are more cost effective & I liked the customer service right away. All to often you contact companies & you aren't sure if you are speaking to a robot bc they are so scripted & emotionless. Not Ticketspice!
Kathy
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/01/2020

User Friendly in all areas

I was apprehensive to delving into this product, as I usually had other staff available. I was pleased at the ease to set up, the availability to chat with TicketSpice team, when I had questions. They don't make you feel like - duh! you should know this. Being responsive in a matter of minutes is key to the success. Thank you.

Pros

* The cost to the organization
* The ease in setting up
* The ease of use by the end user
* The support team is phenomenal. Every time I have had a question or concern, the response is quick, helpful and supportive. This alone is worth it all.
* The reports are so helpful and easily shared with my Board members.

Cons

Could use a little more detail when setting up. Some of us are not always intuitive or tech savvy when it comes to products like TicketSpice. To get it all set up and find a 2nd phase (webconnex) is needed. Yes, it should probably be a given on the clients part. Or alert them of this beforehand.

Alternatives Considered

Ticket Tailor

Reasons for Choosing TicketSpice

Price Limitations in the pricing area we could afford Automatic transfer on a regular basis to our bank account The fees

Reasons for Switching to TicketSpice

Price Appearance Flexibility Customer Support

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