WebinarNinja Reviews

Pros

* It is really fast to setup a webinar with webinar ninja and what attracted me to it the most is the fact there is no install on the users side unlike the likes of GoToWebinar, Zoom etc.
* Comes with landing pages and has it's own webinar directory.
* Live, evergreen and combo webinars available as well as series.
* It has all the functionality you need for your business, including offers, polls and easy to understand stats.
* I can play YouTube videos etc too in my presentation.
* Their chat support is fantastic and fast. I always feel like I have been given more the enough time to answer all my questions, even if it isn't the question I started with.
* They give regular trainings to help with building your own webinars.
* Email sequence is standard and yes to edit accordingly.
* I have always had positive feedback after my webinars.

Cons

These are small things that are more I'd like to have.
* Polls all get shown together (as far as happened to me). Would be fantastic to be able to switch them on like the offers.
* I would love an on demand evergreen option, I think this is coming soon though. There is evergreen with set time and date already.
* I have had problems with running my presentation directly from powerpoint so now I just upload the slides. This is in pdf so any animation is gone. I just create extra slides to get around this though.

Pros

What I like most is a very simple dashboard where it's pretty obvious what to do to set up a webinar. I also like that you can capture the email addresses of registrants within the software and you don't have to use a third-party autoresponder email provider. And then we have a nice Nifty you can customize your landing page which is nice as well and you can easily upload videos, pictures or link to YouTube videos as well.

Cons

My least favourite thing is that you cannot test a webinar before you implement and therefore if your plan is to send paid traffic to your webinar you can't actually verify it is working before you start paying for the traffic. This is a major drawback. Also there is an additional charge from my original lifetime plan to include Facebook pixel tracking which seems like a basic feature and since they do offer it it should be included in Legacy members programs.

Pros

It's super cheap compared to other competitors. With a standard plan you can do almost as much as with a Zoom plan, at a quarter of the cost.
It's easy to use.
It has the option to embed the registration form on your landing pages and redirect the subscribers to your own thank you page, so you can basically customize everything and install Facebook tracking pixels like you would've normally do.

Cons

The audio is not the best.
The presentation upload process is super glitchy, if your presentation is a little heavy, it will take DAYS to upload it to WebinarNinja. Sometimes it stops working but it never gives you an error, so you think it's uploading but it really isn't.
The customer service is non-existent. I filled out a form two weeks ago and I'm still waiting for a reply (I'm a paying customer, not a trial user).

Alternatives Considered

WebinarJam and Zoom Events and Webinars

Reasons for Switching to WebinarNinja

Price and features.

Pros

Very easy to create and deploy webinars. Way less complicated than most stuff that's out there. So if you just want to run a webinar that works without all the bells and whistles, webinarninja is a great choice.

Cons

I wish there was a way to change the host name on individual webinars; the stability of the platform could be improved (still receive lots of complaints on the webinars themselves when volume or video goes out, or they can't log on b/c they're on some browser other than Chrome on a desktop); would love to see post webinar email sequence integration (like the reminder emails, but that go out after the webinar is complete, so I don't have to use a separate email marketing system to send those emails)

Alternatives Considered

Crowdcast

Reasons for Choosing WebinarNinja

Webinarninja was cheaper at the time and easier to use.

Switched From

WebinarJam

Reasons for Switching to WebinarNinja

Crowdcast was too expensive.

Pros

I love that WebinarNinja is always improving upon their product. I've used it for about 2 years now and love it. They also provide educational webinars to help you give amazing webinars and understand how to reach your goals using their software. It is soo easy to use from start to finish and I have never had an issue running a webinar.

Cons

Honestly nothing, but if I have to list something it doesn't integrate directly with Mailerlite the email marketing system I use, however I am able to integrate it with Zapier, so it's not really an issue.

Alternatives Considered

WebinarJam

Reasons for Switching to WebinarNinja

When invited to host on WebinarJam I often had technical troubles getting onto the platform and with sound even when connected via ethernet and having all the required tech specs. I feel that WebinarNinja was the best choice for my needs.

Pros

I grew up with Webinininja. As with allm the beginning is bumpy ... but the customer service has always been great

Cons

It was unstable at the beginning, the webinars broke off in the middle and I did not come to my own event anymore.Unfortunately I can not stream on Facebook

Alternatives Considered

Zoom Events and Webinars

Reasons for Switching to WebinarNinja

Zoom is even easier and easier to use. That I can stream it on Facebook is very ingenious

Pros

We thought it would make for a better user experience for attendees.

Cons

We had to use Zoom for our webinar. Went forward without a hitch.
Building a registration page for a panel of speakers, was tough, even for someone who can code.
There is no way to edit their GDPR opt in, afte consulting our expert in bp, it was not fit for purpose. Support team didn't offer any solutions.
They had a limited number of people you can host with, this was somewhere in the small print. There were many opportunities in the system to make this clear.

Alternatives Considered

RingCentral Events, WebinarJam and Zoom Events and Webinars

Reasons for Switching to WebinarNinja

We thought that the price and functionalty would make for a better experince. We were wrong.

Pros

How easy it was to use. With a few clicks I had a webinar up and running. I thought it would be much harder, but WebinarNinja made it as easy as I think it could possible be.

Cons

Early on the user interface had an outdated look and feel. That has gotten much better over time.

Alternatives Considered

WebinarJam and GoTo Webinar

Reasons for Switching to WebinarNinja

I learned about WebinarNinja early on and loved the founder and his passion for the company. That, more than anything else, convinced me.

Pros

The software is easy to use and the features got better and better over the years. It's a great price - quality balance. And they have an amazing customer service!

Cons

In the beginning it didn't looked that fancy and nice but it got way better over the years.

Alternatives Considered

WebinarJam and Zoom Events and Webinars

Reasons for Switching to WebinarNinja

I find the other products to expensive as I just started my business. I'm glad I choose WebinarNinja because they have great quality.

Pros

I liked the upgrades they just keep getting better. The option to add videos, the academy now and so many perks i love it.

Cons

It's not intuitive. If you haven't logged in, in a while you may forget how to set up a webinar. That means watching the how to video again. Time gone.

Alternatives Considered

Zoom Events and Webinars

Reasons for Switching to WebinarNinja

I chose WebinarNinja because at the time, It offered the best features and best prices. It was an easy YES!

Pros

With any Product or service it is the Support that impresses myself #1 + ease of use.
The less steps I need to jump to get the information and job done the better I feel.

Cons

Many 3 parties don't recognize WebinarNinja which is upsetting but with the features included within WebinarNinja you only need to direct them to the sign-up page which is hosted with them and easily customized.

Alternatives Considered

GoTo Webinar

Reasons for Choosing WebinarNinja

Price and support as with any business. I want easy to understand tutorials with a responsive support that helps me get those tasks done ASAP.

Switched From

GoTo Webinar

Reasons for Switching to WebinarNinja

Training and support plus the owner provides tips to help expand your presentation skills.

Pros

WebinarNinja has morphed into a clean, intuitive, easy-to-manage platform over the time I’ve been a user. It’s fully web-based, so I don’t worry about losing viewers as much as I did with GTW and Zoom, where software was required to be downloaded. Overall, my viewers tell me they like the experience better for presentations.

Cons

The platform does one thing very well, which is traditional live webinars. However, it lacks a few marketing savvy capabilities with its automated webinar features (date selection is not totally obvious during registration) and the questions, downloads, and CTA buttons are not in the main viewing area for attendees, so they have to scroll down during a webinar to access them. WN has announced an updated interface to address this, but they are self-funded, so development is slower than users like me would like.

Alternatives Considered

Zoom Events and Webinars

Switched From

Demio

Reasons for Switching to WebinarNinja

No software to download for viewers

Pros

It was affordable with a bunch of seemingly great perks but the difficulty of manually having to do everything myself is terrible.

Cons

Continual issues that mean I have to manually check in on my webinar every day to make sure things are running smoothly. Follow-up emails also cannot be customised further than bolding, italicising, and making sections of text into a heading style. No images, no colours, nothing.

Pros

I've grown as a user as WebinarNinja has grown and firstly, it's obvious that WN cares about customers because WN listens to feedback and implements changes. Secondly, WN keeps up with changing tech and steps up to make needed changes a priority.

Cons

Initially, I did not like that a potential client needed to login to be able to watch one of my webinars and I couldn't exactly promote from WN as I initially wanted.

Pros

This is a great piece of software that has just gotten better and better over time
the team are always improving and adding to the functionality

Cons

It can be a little restrictive sometimes on signups and landing pages and sometimes when things are improved its hard to find where stuff has gone

Alternatives Considered

GoTo Meeting

Reasons for Choosing WebinarNinja

Liked the interface better

Switched From

Zoom Workplace

Reasons for Switching to WebinarNinja

Liked it better

Pros

Easy to set up implement your webinars.

Cons

The worst customer service I've ever dealt with.

Pros

Simple. Not overly feature laden like a few other webinar platforms.
Whenever I've set up an event it feels like I'm using a system that is getting the job done without confusion and that's a relief. I want to not have to think much and whoever designed the event setup process understands UI flow.
Personally, doing any presentation or sales meeting --- I don't need anything that is frustrating to use.
Email follow up built in, nice.
I like the templates ... I don't need a load of fancy templates ... and WN has enough for me ... for now.

Cons

Wouldn't hurt to add more landing page templates.
And more 'easy' customization of them to add our own unique spin.
I know it's not a necessity these days, but phone support would be a bonus. It's not a complaint because many companies don't provide this.
Video quality is not dependable.
Normally this would be top on my list, but since I use another platform if I'm going to do a video type conference call, it doesn't get in my way a lot. That said, it's actually pretty frustrating and it should be a top priority since video is where it's at to establish trust.

Pros

Very quick set-up - within minutes I become a Creator! Immediate results!

Cons

The only "wish" I have is that I would love to be able to import images and use them to display while I am on my webinar - right now it seems to be just PDF Files that can be imported so fingers crossed that this will be a feature in the future. Which by the why is another reason I am using webinarNinja because from other reviews I've read the software keeps improving and there are regular updates which tells me that there will always something new on the horizon that will make the experience even better!

Pros

WebinarNinja has been the best fit for our live event needs. What I like most about the software is that it's easy to use and set-up. Like anything else, you need to familiarize yourself with their product on both the backend and when presenting. Once you do, it's pretty great. I looked at a lot of other options, and I selected WebinarNinja because of a few key things:
- Pre-uploading content before the events (from PowerPoints to video links)
- Live Events are best when you show a face LIVE, the Picture-in-Picture is great so they can always see the face while presenting other assets
- Setting up offers for live events
- Auto-recording of all events (no worries if you forgot to opt-in to record) PLUS the recording is available FAST! With other platforms, you have to wait a few hours.
- Price - Easy monthly subscription fee, perfect for my budget

Cons

A few cons:
- I have to recommend to my registrants to login to the live event from Chrome. This allows for the best experience. Sometimes we have folks that can only use Microsoft products, so it gets tricky.
- A few low quality broadcasts when I have more attendees.
- Not having the ability to delete past webinars (we sometimes run test webinars, and I want to delete them to keep my list with legit past events)

Pros

I like the promise of webinarninja and the fact that it’s built by a frustrated webinar user. It promises a lot.

Cons

It’s just not stable or reliable. The features stop working mid webinar.

Pros

I started using WebinarNinja after attempting to use another webinar program, and WebinarNinja proved superior in every way. From its user-friendly interface, the ease of use, the quality of the webinars I have produced, and the incredibly responsive customer service, WebinarNinja has impressed me every step of the way.

Cons

There are a few features that the program still lacks that will eventually make it outstanding: an evergreen option, the ability to track who has engaged with a webinar via the replay link, ability to play video with sound during a webinar, and the ability to reveal offers at appointed times during a replay.

Pros

Webinar Ninja is a great program to host your webinars on. It was easy to use after you learned the basics of the program. You are able to upload Powerpoint slides or share your screen with attendees. Attendees can enter questions and receive a special offer during the webinar. You can record your webinar for future use. I only had to contact support a couple of times and they were always able to help me. The WN knowledge center is very helpful in learning how to use the program. The WN team is always updating the software with new features to make functionality better.

Cons

Really, the only con was the learning curve. This is the same with all-new programs you try to learn. Once you practice on a few test webinars, you know the program.

Pros

I create training videos, and alert folks to there availability.
The training works well as a forward to an in-person training session.
Even as a first time user, this was straight forward.
This was made available as a "view any time" webinar.

Cons

Right now, in the new version the "view any time" is not yet available.
Since this was my prime use of the software, I am limited at the moment.
I do not expect this to be a problem for long, however.
I hope to see it added soon.

Pros

Ease of use.
Option to duplicate webinars.
Ability to have webinar participants post questions separately from the chat.
Ability to show participants which specific question I am answering in the webinar.

Cons

Inability to import list of participants.

Alternatives Considered

GoTo Webinar

Pros

Ease of use, you don't have to install any software to use. Same goes for your attendees, all they need is a modern webbrowser.
Creating a webinar is easy to. You can also easely duplicated webinars. And because it's so easy it's also a lot more fun to use.

Cons

There isn;t a simple connection between facebook lead ads and WN, but if you know your way around zapier it's possible to create such a thing yourself.