User Reviews Overview
About SoftClinic GenX
SoftClinic is a cloud-based EHR and HMS solution designed to help hospitals, nursing homes and clinics reduce paperwork and improve workflow. The software allows organizations to create custom prescription profiles. Additionally,...
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All SoftClinic GenX Reviews Apply filters
- Used Daily for 1+ year
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Review Source
Easy to use software
Pros
Easy to use, with all features required for daily documentation of OPD patients, IPD bed management etc. Also provides SMS and Email integration for doctors and patients regarding appointment intimation, admission etc. also provides admission and finance sms for admin
Cons
Specifc modules like IVF are not available. Manual crosscheck is required in billing. Customization is troublesome in implemation and financially.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
one year using SoftClinic GenX
I’ve been using SoftClinic GenX for a year, and it’s been a smooth and great experience. It’s made running the clinic much easier and more efficient.
Pros
It’s improved our clinic’s efficiency, keeps patient data secure, and makes daily tasks effortless—a must for any modern practice!
Cons
The platform requires some initial customization during setup to match our clinic’s needs, but once that's done, it’s an outstanding.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
veray poor
Pros
data enery and medicne save is diffcult proses
Cons
all report not save in one link please increse your sofware in one click in one second and all report save in one options
Top SoftClinic GenX Alternatives
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
has really improvement efficiency
efficiency
improved accountability
record keeping
Pros
quick response incase i need to trouble shot
functions available meet the basic requirement for operations
friendly staff
Cons
lack of pop up function to alert you of important things eg lab results ready
The training part,some aspects not clear to the trainer.Has to consult alot and that resulted in delays.More than 6 months later i haven't completed the training
-some issues that were refered to developer still pending.If am not proactive on my part to follow them they can be easily forgotten.EG lab walk in(still picks a different name from client registered when it comes to enter results)the Vaccination card(the print part cant print vaccines and dates as saved,the whole paper is 1 vaccine 1 date)the antenatal records and camp visit.
my pending issues waiting developer
- Used Daily for 1+ year
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Review Source
We have been using softcinic since 1 yr .until now we could use appointments and lab only.
Pros
.Easy to use
.Able to manage patients and lab reports
.Newer features like fingerprint and lab interface are interesting
.cloud based is easy
Cons
.Though easy,it's not user friendly
.Lab module need to be more concentrated regarding highlighting the altered values
.Advance accounting is not at all user friendly as we see in TALLY
.Support team should be round the clock to manage certain issues where all systems needs to be shut down because it's not possible in working hours
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Hopeless software and most hopeless and misbehaving support staff.
Who so ever is even thinking of buying this software I would advise spend some more and take some better stable software r else you will continue to face unique problem on daily basis and the support team will keep on giving dates to you.
Pros
Suitable for small setup. Good for nothing
Cons
No proper training, poor arrangement of demo, extreamly poor software support system. Support staff can misbehave with you any time if you call them for your problems. All support staff are freshers and by the time they start to understand it the become arrogant or change the company.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Not a good hospital management software to use. Not recomment to others.
very bad experiance till now, not recommend to others.
we have to switch other vendors which is far better than softclinic.
Pros
This software is like "jack of all trades, master of None" .
Cons
1.The UI of the software is very primitive with lots of spelling errors.
2.Each modules like opd registrations, ipd registration, lab, radiology works indepandently, each time we have to re-enter the patient details again and again.
3. the common billing modules is very complicated.
4. The software response very late and became unusable in busy hours.
5. The opd registration module has many unwanted, outdated and repetative buttons, which is useless
6. The advance account section is very confusing.
7. The Customer support team dosen't have knowledge about the software.
8. waiting peroid is very long. no one pickup the phone, it take 5-8 time call to get problem half solve.
9.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
worst
It is wasting my valuable time with dead slow support.
Pros
Ease of use and all columns are self explanatory.
Cons
Not installed properly
Daily one or the other complaint
No Promp support
Installation not completed even after three years of purchase.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
The best product for any size of hospitals
High level of efficiency and peace of mind.
Pros
Ease of use is exemplary. All the features are accessible from the main screen itself, provided the rights are given. Product is economically priced and service is excellent.
Cons
Some improvement is expected in nursing notes and material consumption record.
- Used Daily for 2+ years
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Review Source
Easy to use, user friendly
Pros
Outdoor Patient Dept Patients data & appointment arrangements are good and makes it easy for secretaries to coordinate huge number of patients.
Cons
Software shuts down automatically, if it is not used for period of sometime, this requires a restart, which is time consuming .
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
it is very good
My work experience has been nothing but top notch. When I completed my accounting degree, I went right to the best firm in the city and was hired as an intern. I was able to use the internship time towards my MBA, which I just complete this past spring. Working with the best of the best has made me an asset to any company that will hire me.
- Used Daily for 2+ years
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Review Source
Best ever medical software
Pros
This is the best software for hospital management i have used till now.
you will get all the features under single platform. Very user friendly and fast software. I am using this software at my Shreeji Hospital, Gurukul road, Ahmedabad since last 9-10 years.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Good software user friendly
Pros
User friendly sql based software good working speed .multiuser very good for multispeciality clinics and hospitals
Cons
If we enter a wrong field the software stops working it has frequent buggs .now the users are many and proportionate support staff is inadequate
- Used Daily for 1+ year
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Review Source
not very stable software . the same problem keeps reapeting. irritates sometimes
Cons
nothing to appreciate about the software as the working is not confortable for the clients as the same errors repeats. few youngster are on support and the owner is not available for contact. with harassment this is not price for money.
- Used Daily for 1+ year
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Review Source
Never ever buy This soft clinic software
Pros
Poor customer support
They are just to sell the product no afterward help at all
Never ever think about this company
- Used Daily for 1-5 months
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Review Source
it is very good and friendly
Pros
it is a full solution in less price it is easy to use and GUI is wonderful
easy to be reading : Simplicity and integrated I like how to easy to use
Cons
Costly Overall: I am an experience information systems developer, programmer and lecturer and also involved in projects management including systems for healthcare providers
Response from JVS Group
Thank you for your feedback. We look forward to make it more affordable from price point so that more and more physicians can use the SoftClinic HMS and EHR towards better patient care.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Health information systems review
I am an experience information systems developer, programmer and lecturer and also involved in projects management including systems for healthcare providers
Pros
Simplicity and integrated
Cons
Costly
Response from JVS Group
Thank you for your feedback. We look forward to reduce the cost and make it affordable for all type of hospitals and clinics.
However due to increasing all around cost, its difficult, but we are still trying to reduce the cost.
Thank you for your kind feedback.
The SoftClinic Team
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
medicial administrator
this is used for patient check in and out medical setup
Pros
health care purposed to interact with doctors
Cons
i have not yet try it for future intend
- Used Daily for 1-5 months
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Review Source
I had very bad experience with this software.
Pros
It had all features, including biometric entry of Patient, cloud back up, mobile version to check pathological reports on mobile..
But nothing works when required
Cons
I had problems, starting from Opd entry. It doesn't come ready with templates and we have to prepare it for each head including billing.
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
khalidsalty
head nurse 15 year in ministry of health in gaza strip in palestinian autority and im work in many work in my feild such as medical icu pediatric and in many departement and now head nurse of emergency of ped. in ped. hospital .my hospital have 150 bed and divided to 6 dept. icu and nicu and emergency and 3 general dept
Pros
easy to be reading
Cons
overview all this softwere
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Making a system more reliable and easiest way possible to input information in the community
1 Creativity
2 Collaborative
3 In demand.
4 Pays well. Developing software
Pros
The software can greatly help deal in most in critical situations for making it more easier, reliable and attainable to use upon the community.
Cons
update needs to be done and it needs to hasten its fast connection
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Software has reasonable features but training and user manual is inadequate
Seamless Accounting from the software and more analytics
Pros
Software is simple and easy to use and follows a set pattern with major areas of a hospital covered.
Cons
There is practically no training and user manual. The access control, audit trails are also not well defined.
- Used Daily for 1-5 months
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Review Source
good software..grows on one with usage
Pros
the software is easy to use .no special skill are needed to use the software...helps in easy collating of data
Cons
not being able to type in a specific advice for the patient at the end of the prescription.for this i need to use my pen still
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Review Source
Doctor friendly software
I have been using this software for about three years. No issues till date. Very friendly software. Initially you find difficult but later on it saves lot of time in your busy OPD practice. I am using this for OPD only and found it very handy. It's pharmacy, lab, inpatient options I have not used, so no idea about that. I highly recommend it to my colleagues.
I wish they have a Pulmonology module of this software and can develop a software best suited to pulmonologist. But my overall experience is excellent with this product.
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Review Source
Great software!
A really good software which is extremely comprehensive. An easy to use and straight forward tool. For someone who had never had experience with such a software, it did not take long to get used to it and learn the basics. Customer service is also very efficient, within a day or two, a problem that I had requested to be fixed had been attended to. Great features, a lot to offer and providing an almost 100% paper less service! Excellent!
Response from JVS Group
Thank you for your kind review.
