BusinessBid Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About BusinessBid

BusinessBid is a cloud-based end-to-end eProcurement solution designed to help small to midsize businesses automate the entire procurement lifecycle and achieve bottom-line savings. Key features include eSourcing, procure-to-pay,...

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Feature ratings

Value for Money
4.6
Functionality
4.5
Ease of Use
5
Customer Support
4.9

Browse BusinessBid Reviews

15 of 15 reviews
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Mahmoud
Mahmoud
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/05/2023

Highly recommended

Totally satisfied from the services provided by BusinessBid

Pros

Request for proposal, how easily you can build your RFP and assign the suppliers, make them respond to your RFP

Cons

Maybe the workflow should have more dynamic options

Alternatives Considered

Procure 2 Pay Software

Reasons for Switching to BusinessBid

Cost effective, easy to use, very friendly and supportive team
Ed
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/05/2023

A no brainer for our business

We reviewed BusinessBid alongside two other US-based software providers. BusinessBid had the most compelling demo, provided the greatest level of responsiveness, and very importantly provided the least "pressure-y, car salesman" sales pitch. From the start they presented themselves as a company worth partnering with.

Pros

The team at BusinessBid is incredibly responsive and has made me feel as if we have a dedicated concierge assisting us with implementation. The software is simple to use and loaded with features. We sourced this software specifically for running reverse auctions but the supplier management and RFP tools are equally capable. It's extremely intuitive and easy to get suppliers onboarded and ready to participate in auctions. It's realistic to expect that you can onboard the software on a Monday, invite suppliers on a Tuesday, run a couple practice auctions on Wednesday for the benefit of the suppliers, do the real thing on Thursday, and take Friday off!

Cons

I haven't encountered any cons. The price is fair and the overall value proposition is lightyears ahead of other providers.

Alternatives Considered

ProcurePort

Reasons for Switching to BusinessBid

The software seemed most capable and the pricing model was much more conducive to a company testing the waters with reverse auctions
Sharon
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2024

BusinessBid review

Overall, it was a great experience working with BusinessBid. They went above and beyond to support us, especially during critical last-minute requests. Their dedication and problem-solving approach left a positive impression.

Pros

Their tech team stands out for being highly supportive and adaptable. They are extremely flexible and accommodating, always willing to implement the requests we bring to them, no matter how specific or last-minute they may be. This level of responsiveness has been invaluable.

Cons

This is less about BusinessBid itself and more about a shortcoming on our side. We didn’t allocate enough time upfront to thoroughly analyze our forms and determine whether they could be fully replicated within the platform. To maximize the platform’s potential, we would have needed sufficient time and a focused effort on fully customizing our forms with the assistance of their tech team.

Top BusinessBid Alternatives

Procure 2 Pay Software

0
Clarisse
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 11/11/2021

BusinessBid offered a great alternative to the larger platforms available today

BusinessBid was a pleasure to work with. At the time I reached out, their platform did not offer what I needed but they were willing to spend time and understand what I needed and delivered quickly.

Not only did they deliver quickly, but they helped train our suppliers and users, created manuals and actively participated in the RFP process throughout to ensure any hiccups were addressed promptly.

Their service was excellent.

Pros

This software allowed me to issue a large scale raw materials RFP comprised of over 1200 raw materials and 55 suppliers with minimal training while reducing my workload considerably.

BusinessBid really worked with me to understand what I needed and customized the platform almost exactly as I needed it.

Cons

The platform sometimes requires too many clicks to get to a certain page or place but frankly, that's based on what we collectively designed and can always be improved upon later.

Jegan
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/07/2020

Summary

Very fast, robust team. They helped me scale the business.

Pros

The client and supplier interactions are very easy.

Cons

Nothing much that i can write about at the moment.

Wajahat
  • Industry: Civil Engineering
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 31/05/2023

Best and user friendly

it is good

Pros

Easy use and convenient product which allow us to use frequently.

Cons

still few additions may make a superior product and value added

Ahmed
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/05/2023

Practical perfect software

Pros

Service, coordination and response time.

Cons

Noting to be mentioned, they are very good

Marivic
  • Industry: Food Production
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 01/06/2023

Purchasing Advancement

This is great experience, and we are very thankful that we started Businessbid as this really eases our work.

Pros

There are a lot of things that we love about Businessbid. You can obtain the most competitive price without any hustle and can generate a report in just one click away. Also, the after sales support is always very helpful.

Cons

There is nothing that we don't like about this platform as they made it as per our requirements.

Muhammad
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 27/04/2022

Recommended online procurement tool for mid size companies

Their support team is very cooperative as they offered custom solutions for some of our company process issues. The good thing is they are still adding more features to the tool and the existing user don't have to pay extra for new features.

Pros

I helped my company to choose and implement this tool for our procurement process. Initially, we use basic parts like generating RFQ and RFI but later we were amazed by how easy to organize our supplier and products database in this tool. They have more advanced features like Auctions and invoicing but we never used them.

Cons

I think there is still a lot more they can do with their tool, especially if they should build a mobile app for it. Right now I think there is no easy on click integration available with other tools, especially with any accounting software.

Omer
  • Industry: Airlines/Aviation
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/12/2021

Easy to Use

Great

Pros

Its user friendly and easy to learn. Helped us with our delivery system streamlining.

Cons

Anyone can make changes any time without admin approval

Maryna
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 25/06/2020

Software use

We are using Business Bid to raise and fulfil requisitions. It helps us to streamline the process from the moment when a request is raised to approval my management to the request fulfilment by procurement department.

Pros

The software is very easy to use, all users have learned quickly its functionality. The integration with our process was relatively easy and smooth.

Cons

From time to time we face needs for the functionality improvements and Business Bid team assist us promptly with it.

Iyas
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 13/01/2022

Business bid review

Pros

Ease of use and customer support , and quick responsiveness

Cons

Does not have spend analytics module , this should be developed to support procurement staff

Bala
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/05/2020

Easy To Use Procurement Software

We are very happy with the kind of support they gave and are continuously giving. They have experienced procurement professionals who are helping us in making strategies along with the software. So far it's been a great experience and we are looking for many more years of partnership ahead.

Pros

Earlier our process was more manual and now we have automated our entire procurement software from BusinessBid. The Team at BusinessBid demonstrated professionalism throughout the process. They understood our challenges and helped implementing exactly what we needed. Implementation, including training, was smooth and didn't take lot of time and efforts.

Cons

We have not come across any significant issues as such till date. If we face some minor issues, mainly understanding / clarification related, the support team helped us in resolving the same immediately.

Samer
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 05/03/2020

Great software

Pros

Easy and friendly to use
Grest tool to support in cost optimization

Cons

Nothing major so far we haven’t experienced any issues

Murali Krishnan
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 16/08/2020

As a user

Pros

User Friendly, Value for money, Good Support on requirement

Cons

Flexibility should be better, Better online & training support with materials.

15 reviews