User Reviews Overview
About Intelex Incident Management Software
Intelex Safety Incident Reporting is a cloud-based incident tracking and investigation management solution that helps users to report incidents, investigate and analyze the root cause of problems. The solution can be used to...
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All Intelex Incident Management Software Reviews Apply filters
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
My Review
Pros
Audit trail is very helpful, and the interface is easy to use.
Cons
Reporting is not easy and getting data out of the system is difficult. So the Intelex dashboards are bad, and doing it yourself is not easy.
- Industry: Printing
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Incident Management Software review
Pros
The product is relatively easy to use. The notification emails are somehow useful.
Cons
Not easy to implement. If we needed to implement some changes, we had to make a request to Intelex.
- Industry: Mining & Metals
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Good bones just needs some more options and better refinement
It does the job we need it to. Its just a shame the actions can't be viewed by all persons.
Pros
Nothing particularly stands out but it has everything needed to do the job, i just wish photos, and evidence, etc weren't that hard to complete. Having other users being able to view, edit and adjust would make the software more user friendly.
Cons
Its one giant scroll sheet. Sections should be like a save in progress section rather than one big document.
Top Intelex Incident Management Software Alternatives
- Industry: Human Resources
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
An Organizer and Tracker
Pros
I like the ability to track and work incidents in an organized way. Interface is user friendly as well.
Cons
I really have no CONS regarding this product.
Response from Intelex Technologies
Hi Earlie, thank you for your review! Your opinions and feedback are valued and appreciated. We are proud to be able to provide you user friendly software that aids you in tracking your incidents. We hope the Intelex solution is a key part in helping you successfully accomplish your EHS goals.
- Industry: Mining & Metals
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
They are great to work with the platform allows you to easily fit the technology to engage...
Daily brings my data from multiple locations into one place to easily use.
Pros
Platform flexibility, great applications out of the box, great customer service, and mobile functionality
Cons
None for the software, change management is always difficult no matter which platform your company goes with.
- Used Daily for 6-12 months
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Review Source
Good product for managing safety incidents
Pros
Intelex is a great product especially because it is highly customizable and does integrate with many other systems.
Cons
The software was very expensive and is broken up in to so many segments that you are required to buy it in pieces.
