Linga rOS System Reviews

Pros

I loved that I could pull real time reports at anytime from anywhere. Full inventory package. I could add/remove menu items instantly. Built in online ordering and loyalty!

Cons

I didn't have any issues, so no complaints.

Pros

[sensitive content hidden] was extremely helpful and knowledgeable, thank you!!

Cons

Updating tax information and admin access.

Pros

Nothing it’s a cheap unstable version of micros

Cons

Nothing. All of the issues cost thousands of dollars in losses

Alternatives Considered

Reasons for Choosing Linga rOS System

Switched From

Reasons for Switching to Linga rOS System

Pros

Ease of use, great integrations as well as native applications

Cons

nothing yet. We have been very pleased with implementing the Linga solution

Pros

Easy to use, good custumer support, nice web suppor

Cons

must importing part is they train you and you are able to mannege your self

Pros

I don't have any pros on the system. I am constantly wasting time trying to make sense of the reports so that the tax department doesn't come pounding on my door. I am a very small business and don't have money to get another system at this time. I am still paying for a poor decision from 2 years ago!

Cons

There are problems with reports not matching within the system. One report shows employee overtime for over 40 hours a week, but it doesn't correct if time is adjusted. The other reports for employees do not show the overtime rates. It is a nightmare to try to do payroll. Sales reports and department sales do not match for the same day and explanation from support says "it's a rounding issue" and yet it is occasionally off by $3, $4 or $10.95. I've been calling for over 2 years and these issues have never been fixed. Very frustrating system and support makes you feel that you've done something to make this happen.

Pros

The price for the system is great, financial help is also offered.

Cons

Customer service in the after hours time frame are hard to understand and really seem to careless sometimes, if you call in the regular hours the American operators are great.

Pros

I had to shut down my bar early because there company software locked up and support never called us back after 15 calls

Cons

You pay for 24 hour support and there is nobody there to help you if you need support. Your calls go to a separate calling center that is not Linga. I had to close down my bar/restaurant tonight full of customers because my entire system went off mid way through our busy night with multiple cc tabs open. We were unable to even open the cash drawer to get customers change or payment with no call back from support at all after 15 desperate calls to the company support

Pros

Inexpensive, I inherited it at a restaurant I took over. To be fair it was an older version of the software

Cons

Buggy, many times the terminals weren't communicating with each other

Pros

Nothing really, from day 1 I had a lot of issues with the PoS

Cons

I had issues with the software from day 1. When I contacted them the customer support wasn't able to resolve it for days. Then I requested for a feature to allow

Pros

Bevo offers a micro sale pos system that you are able to purchase without a monthly fee attached.
I enjoy being able to run reports.
This system even tracks sales by the hour.

Cons

They have EST and after hour support can be a bit of a drag.
I rarely have issues, maybe 1-2 things a year.
Normally the issue is a 5 minute fix.

Pros

The complete list of features available to help create visibility to the front of the house and restaurant management. Online ordering and delivery.

Cons

I was surprised at how the time it takes to transition from one POS system to another.

Pros

Ease of use, literally took me 5 min to learnt he front of the house and Back office was a breeze after I go through few videos on menu programming. It is Fast and supports all the functionalities of a real restaurant POS, Happy Hours, Purchase Order, Time Clock, Recipe Costing, Inventory management, Auto creation of PO from low stock items.

Cons

Linga has its own Bluetooth printer, I had to change my BT printer to their brand which is fast but it was expensive.

Pros

it does work sometimes. I have nothing good to say about it.

Cons

bad program! Don't WASTE your time and money.

Pros

Easy to use both front and back of the house

Cons

You get what you pay for. So bad I mean bad. Customer service the worst. The first month we were on the phone everyday with problems. Went well for a few months then more problems. I paid for this unit in our second location and it still in a box because they wouldn’t take it back and we are not using it

Pros

I can't say it isn't good. And no I am having problems getting to the next page of this survey

Cons

It doesn't work properly and doesn't have to capabiltiy of running alot of reports that I would like.

Pros

It work as it is suppose to, very few freezing or need to restart, the tools provided are more then what needed. Very good product for the price and maintenance level.

Cons

Few times there are some mistake within the normal operation that are no explainable especially because are not repetitive. (example: gratuity are not recorded in the employee cash-out, sell are passed to the manager without reason.)

Pros

It is easy to use and easy to learn, it was also an affordable system

Cons

Too many complications and errors getting started, terrible salesperson.

Pros

There were assurances made (by the sales agent) of having Quickbooks import working, support for 2 cash drawers, compatibility with Telequip change dispenser. There seemed to be a willingness to customize the software... at least from the salesperson's intimations.

Cons

The database has frequently failed to produce reports, had daily sales numbers mixed/added to other days. Many issues that customer service was willing to help with, but never should have been an issue.

Pros

It makes things simple for our employees to find our products.

Cons

It is slow moving and glitches often. There are times that things disappear and then they are found later. It will freeze on occasion or take it's time to load a table or a check. While trying to run a fast pace environment, it tends to bring down our pace.

Pros

Love the look and interface with the customer. It truly is one of the most customer friendly POS systems on the market.

Cons

My only con to the system is that it was brand new when we purchased it and not all of the features had been rolled out yet.

Pros

Ease of use. Programing and Pos. Also payroll record keeping

Cons

Customer service...English as second language..had to understand on occasion

Pros

ease of in-house adding or changing food items

Cons

A lot of the programming was done in the Indian subcontinent. The programmers had very little experience with how an American restaurant was to operate. The US operation was only marginally better. One Bevos associate was working part time in a pizza shop. That experience did not lend itself to understanding how our restaurants work with multiple items as to how they were to be cooked, what side orders, what items to leave off a burger, etc.

Cons

This company is selling product it cannot support

Pros

- Very functional solution for an Enterprise with competitive rates
- This Cloud-based POS software makes it easy to manage and reconcile from anywhere in the world
- In-depth reporting and analytical tools
- Useful Role and User management module
- Fantastic support with an engaged CEO
- We've been with Linga since it's inception and the software has only gotten better with new functions and enhancements. It will continue to improve over time.

Cons

- A few bugs here and there which are common in software development