User Reviews Overview
About Inova Payroll
InovaPayroll is a cloud-based payroll and human capital management (HCM) solution designed for midsize and large enterprises across a variety of industry verticals. It includes a payroll management system that helps businesses to...
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- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
We used to use Inova payroll per our payroll software at work
Pros
I like the fact that all the payroll information is all in one place and you're able to see it at your fingertips
Cons
There's other software out there that's a lot easier to use and even better for payroll, I just found this wasn't the most user-friendly
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Inova payroll system
exceptional
Pros
ability to ask Payroll related questions directly and receive a concise, immediate response
Cons
I was very comfortable with Paychex reporting and becoming familiar with new software was my least favorite thing.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Do Not Use Inova Payroll
Pros
They seemed the right choice at the beginning
Cons
They made a mistake filing payroll taxes and did not assume responsibility for it.
Top Inova Payroll Alternatives
- Industry: Insurance
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Inova Payroll Review
It is very easy to input payroll twice a month, and when I do have something unusual pop up, Inova Customer Service is always very helpful.
Pros
Unless I run into an unusual situation with an employee, it takes only a few minutes to complete payroll. If I do run into an issue, customer support is always very helpful.
Cons
I'm not sure if the PTO is always correct.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Payroll Review
Great experience. Support is always very helpful and timely.
Pros
The system is user friendly and easily operated.
Cons
The time off tracking feature never reconciled with my in-house system.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Inova Review
Overall a very good system with good functionality. I wish it was able to integrate with Midwest Time Clock system so we didn't have to double enter new employees or remove terminated ones. Customer Service has always been great.
Pros
Ease and functionality
Cons
Inability to integrate with third-party time clock systems
- Used Weekly for 1+ year
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Review Source
From start to finish it was Impeccable service from experts.
Pros
The ease of use and user friendliness is probably my most favorite. Other software I have used was difficult and lack of customer service when i would have a question. Not this software and not this company. Very helpful and knowledgeable staff
Cons
I have used Evolution for over a year and still have not had any issues or cons. If I ever have a questions my dedicated rep has always been helpful.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Wonderful Service to our Organization
We have had a wonderful experience with Inova. We are very thankful for their work with us.
Pros
Working with Inova has saved us a great deal of time and money. They have helped us sort out complex financial questions that we had. It is simple and easy to use.
Cons
No, we're very happy with this software.
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Review Source
The Switch from ADP
Several years ago we made the decision to switch from ADP to Inova, it was a good decision. The transition to the new software went smoothly and has continued to run smoothly ever since. We will occasionally have other payroll service providers call trying to persuade us to look at what they have to offer, I'm quick to inform them that we are very satisfied with Inova and switching from them isn't an option for us.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Payroll Submissions
We don't use any software associated with Inova. If there are changes or updates to payroll, we email Inova support with those changes.
Pros
We do not use any software related to our relationship with Inova. All changes/updates to payroll are submitted via email to their Support group.
Cons
We do not use any software related to our relationship with Inova. All changes/updates to payroll are submitted via email to their Support group.
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Review Source
Great Service!
I have been using Inova for 3 years. They provide great 1 on 1 service and are super simple to use. I highly recommend them. If there is ever a compliance issue, their team is on top of it and gets it fixed.
Pros
The employee time tracker and our account manger who handles everything.
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Review Source
Payroll Review
They have been easy to work with and great! They always are available for a call and are willing to help whenever needed.
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Inova Payroll is great!
Inova is very user friendly and easy to navigate. Their staff members are all very helpful and knowledgeable. Payroll went from being hectic to being a very smooth process since we began using Inova. I am very happy with the products and services and would definitely recommend them.
Pros
Easy to navigate
- Industry: Consumer Services
- Company size: 11–50 Employees
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Review Source
Aqua Specialists
Fantastic company. All personnel are wonderful, helpful and accommodating. I've had experience with three other payroll processors and Inova is head and shoulders above the others I've dealt with. I am extremely pleased.
Pros
Ease of use.
Cons
Simple and quick.
