ZEMA Reviews

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews
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User Reviews Overview

About ZEMA

ZEMA is a data discovery and analysis solution that helps businesses in agriculture, energy, data services, and other industry segments streamline operations related to data alignment, aggregation, sharing, and more on a...

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Feature ratings

Value for Money
4.1
Functionality
4.4
Ease of Use
4
Customer Support
4.3

Browse ZEMA Reviews

35 of 35 reviews
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Verified Reviewer
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 30/03/2023

Makes work easy

Pros

ZEMA provides amazing data management services with optimal and efficient operational speeds. Makes work very easy with automated curves and quick refresh times.

Cons

Initial processes and customer help could be a little better.

Response from ZE PowerGroup

Thank you for taking the time and writing a review for us. It is with these reviews either Pro or Con that enable us to build a world-class Data Management and Analytics Solution while maintaining as the Number 1 solution for the Energy, Commodities, Mining, and Shipping markets. We will work on improving customer help, in the meantime, please visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.

Replied 06/04/2023
Shivani
  • Industry: Mining & Metals
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 15/04/2024

Useful for weekly/monthly data refresh!

Pros

One-click data refresh is very useful for reporting.

Cons

Data isnt updated real-time on ZEMA due to which data needs to be sourced manually

Terry
  • Industry: Mining & Metals
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
2

3
Reviewed on 23/03/2024

review from a data scientist

Pros

Many data source and ETL is all done in ZEMA

Cons

User interface is too complicated, sometimes difficult to navigate

Top ZEMA Alternatives

Konstantin
  • Industry: Mining & Metals
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/03/2023

Zema review

Good product

Pros

A very efficient organiser of price data, choice of multiple sourcing from emails, websites, ftp servers and even pdf reports, price data organisation from forward curve construction angle, ability to construct independent curves using multiple data sources and automate it, easy integration to various downstream systems (CTRMs, ETRMs etc), single sour of price data across organisation, off-the-shelf product, Zema personnel experience in price curve management needs, easily saves consultants and developers cost to design and build a tool that only does 10% of what Zema is already doing.

Cons

I would expect Zema to be more involved with current and potential users on training and explaining various features of the product. Most of the time users have to do a lot of self-learning through trial-and-error exercises

Response from ZE PowerGroup

Hello Konstantin, thank you for your valuable review and comments. We are happy to hear that you are getting good value from the ZEMA suite. Our teams are always making improvements to the product and training process. We will work harder on providing enhanced training solutions, In the meantime, you can also visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, ZEMA Certification, and other training resources.
Thank you again.

Replied 06/04/2023
Thomas
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/03/2023

ZE GroupTeamwork

Pros

The speed and collaboration of the ZE Group and our company has been exceptional. If we have questions they have been on point with responses. We are installing a new ETRM and ZE has worked with the vendor without issue to get both systems in on schedule.

Cons

I've known of ZEMA for 13 years and have yet to run into a major issue.

Response from ZE PowerGroup

Thank you Thomas for your feedback and commitment to the ZEMA platform for the last 13 years. It is clients like you with your input on ZEMA's Roadmap that helps us shape and develop a tier 1 solution that is now ranked #1 as a data management and analytics solution for traders, risk managers, analysts, and IT departments.

Replied 06/04/2023
Habib
  • Industry: Renewables & Environment
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/03/2023

9+ year of ze experience

great experience with ze, been with them 9+ years

Pros

overall the application is great, its tailored to fit every company, the software is mature, not alot of bugs

Cons

the only thing that stands out as a con is that their pricing is abit high, but you are getting a great service

Response from ZE PowerGroup

Thank you Habib for your feedback and review. We are happy to hear that you are getting good value from the ZEMA suite. Our teams are always making improvements and expanding to the product, data delivery, training, support, and professional services. Thank you again for helping us make ZEMA the #1 solution for Data Management and Analytics

Replied 06/04/2023
Jay
  • Industry: Mining & Metals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/03/2023

Zema the saviour

Pros

Zema helps us to get data, make curves, analytic using single or multiple sources which helps us make our dashboard

Cons

back tracing OData query at times is difficult.

Response from ZE PowerGroup

Thank you, Jay, so much for taking your time and writing a review for us. We are glad that we can help you out with our product and services and we are committed to ensuring we provide Tier 1 data management and analytics solutions.

Replied 06/04/2023
Ankit
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/03/2023

A great tool for a robust pricing mechanism for daily EOD needs

Pros

The prompt customer support which is available in case of any unforeseen issues is very appreciable from ZEMA team. The business analysts at the customer support are well trained and commit to providing a resolution as per the criticality of data needs for our daily EOD work makes us feel assured to meet our targets on time without much delay.

Cons

The self-ticket generation tool can be remodeled to be more user friendly and less time consuming in case we require to raise tickets ourselves.

Response from ZE PowerGroup

Hello Ankit and thank you so much for your feedback. Your comments and recommendations will help us improve and expand the ZEMA platform to better support your requirements and self-ticketing recommendations.

Replied 06/04/2023
Lakhbir
  • Industry: Utilities
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

3
Reviewed on 27/03/2023

Overview of ZEMA

Overall Happy with the functionality and cannot fault the support team

Pros

Ease of setting up need processors and configuring new curves

Cons

logging could be improved and alerts when no data is uploaded from source

Response from ZE PowerGroup

Thank you for your feedback. We are pleased to hear that you are getting the most out of ZEMA's functionality and are happy with the client services. Please visit our ZEMA User Community portal on ZE.com, to find more user guides, tips and tricks videos, other training resources, and our updated interactive data ecosystem. Thank you again.

Replied 06/04/2023
Yugank
  • Industry: Mining & Metals
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
2
Customer Support
3

2
Reviewed on 17/03/2023

Zema

Overall Zema is helpful to automate reports, but I'm not sure if connection can be relied for large range of data which takes a lot of time to pull in and many time, the operation times out.

Pros

Like the ability to integrate different data source into one place and ability to create analytics and curves.

Cons

The loading time to process multiple data sets. it takes a lot of time and mostly just times out. Also the data update is not very up to date. New data is reflected a bit late than required with many times data is missing too. Need to raise a ticket very often regarding problems.Excel plugin does not work very efficiently. Ends up freezing the excel and system sometimes.

Response from ZE PowerGroup

Hello Yugank, Thank you for taking your time and writing a review for us. These reviews either Pro or Con enables us to build a world-class Data Management and Analytics Solution while maintaining us as the Number 1 solution for the Energy, Commodities, Mining, and Shipping markets I have presented your concerns to the data team and they are currently exploring these concerns. In the meantime, please contact client services as they will be able to rapidly help you on resolving the Excel plugin.

Replied 06/04/2023
Yik Ming
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 28/03/2023

Essential curve building tool and interface

Pros

curve analysis and building and used it to interface from ZEMA to current ERP system.

Cons

support model in Asia Pacificnot so much of user friendliness, need much more training support

Response from ZE PowerGroup

Thank you Yik Ming for your feedback and review. We are working on providing enhanced training solutions. In the meantime, you can also visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.

Replied 06/04/2023
Chet
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

3
Reviewed on 27/03/2023

review

Reasonable. The set up took a long time and there was a lot of confusion regarding the login. That's also to do with our internal set up as well. But once it's set up...using it has been reasonably ok.

Pros

The web interface is convenient but not the fastest. Python API's are reasonably well set up...but more work could be done with making it easier to use for US focused products. More templates for specific examples (US power and gas) would be helpful - I guess I haven't seen them yet.

Cons

Haven't used the full capabilities yet. So far.......nothing to hate on at this time

Response from ZE PowerGroup

Hello Chet, thank you for your feedback. We are pleased to hear that you are getting the most out of ZEMA's functionality and are happy with the client services. We are working hard to ensure our clients gain the maximum benefits of using ZEMA and that their requirements for Data Management and analytics are fully met. Please visit our ZEMA User Community portal to find more user guides, tips and tricks videos, other training resources and our updated interactive data ecosystem. Thank you again.

Replied 06/04/2023
Gautam
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 27/03/2023

Overall, good product

Good

Pros

ZEMA is reliable software and we can depend on it

Cons

Can be made more user friendly for our users

Response from ZE PowerGroup

Thanks, Gautam for sharing your comments. We have recently launched Spaces which is part of the ZEMA Roadmap to ensure the usability of the platform is key to your ease of use in the solution. As a client please visit the User Community portal for product updates, the enhanced interactive data catalog, and training resources.

Replied 06/04/2023
Samuel
  • Industry: Mining & Metals
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
1
Customer Support
1

5
Reviewed on 20/03/2023

Zema Review

Not able to achieve the data formats in excel output required

Pros

Wide Variety of Database/ Datasource and allows for consolidation of different data needs across the business

Cons

Not able to display different database e.g. Baltic + Crude + FX in 1 tableNot able to display Forward rates e.g. FFA in desired format of 1 row of data per day

Response from ZE PowerGroup

Hi Samuel, thank you so much for taking your time and writing a review. We are glad that we can help you out with our product and services and we are committed to ensuring we provide Tier 1 data management and analytics solutions. We will address your concerns regarding the display of databases and contact you directly.

Replied 06/04/2023
adrian
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 27/03/2023

Zema: good product but with some improvements it could be great

Pros

The ease of creating custom calculations using the pricing data

Cons

Limited userbase. This product would be better if non-users could view dashboards via a web interface

Response from ZE PowerGroup

ZE values all customer feedback. We are happy to hear that you are getting good value from the ZEMA suite. Our teams are always making improvements to the product usability, dashboard enhancements, and training process. In the meantime, you can also visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.

Replied 06/04/2023
Hong
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 23/03/2023

Zema Review From Hong Li

the best part is Zema support is really great. Even sometimes take more time due to time zone, but service is really great.

Pros

Build Market Analytic, applied formula, create curve.

Cons

sometimes that I have to manually rebuild curve even just loaded in from processor.

Response from ZE PowerGroup

Thank you Hong for your feedback. We are pleased to hear that you are getting the most out of ZEMA's functionality and are happy with the client services. Please visit our ZEMA User Community portal on ZE.com, to find more user guides, tips and tricks videos, other training resources, and our updated interactive data ecosystem. Thank you again.

Replied 06/04/2023
Zhuoming
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/03/2023

Good Market Data ETL

Add intelisense to the table columns in sql query will be helpful

Pros

It helps to get market data for all markets

Cons

Incomplete data set make it unusable, some data set has a gap, some data sets missing values

Response from ZE PowerGroup

Hello Zhuoming, Thank you for taking the time and writing a review for us. These reviews either Pro or Con enables us to build a world-class Data Management and Analytics Solution while maintaining us as the Number 1 solution for the Energy, Commodities, Mining, and Shipping markets
Please contact client services as they will be able to rapidly help you on resolving the data set gaps.

Replied 06/04/2023
Tiago
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/03/2023

Good

Pros

Mainly the appearance

Cons

Maybe the lack of validations and debugging

Response from ZE PowerGroup

Hello Tiago, Thank you for your feedback and comments. We are happy to hear that you are getting good value from the ZEMA suite. Our teams are always making improvements to the product and our development/testing processes; however, if there is a specific concern, please contact Customer Support and we can discuss this in more detail.

Thanks for your review.

Replied 06/04/2023
Andrew
  • Industry: Environmental Services
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 22/03/2024

IT management review

Pros

It is quite easy to communicate with customer service when making user changes.

Cons

not much, overall the use of the product from an IT admin perspective has been great.

Simar Jeet
  • Industry: Mining & Metals
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/03/2023

User friendly

Very simple and handy

Pros

very handy to use. We normally use to extract metal prices and it takes just 2-3minutes to run the report on excel.

Cons

sometimes, when the data is not available on a particular date, report goes into error. We have to follow a process which takes another 2 minutes. which is very irritating.

Response from ZE PowerGroup

Thank you Simar for your review and feedback. These reviews either Pro or Con enables us to build a world-class Data Management and Analytics Solution while maintaining us as the Number 1 solution for the Energy, Commodities, Mining, and Shipping markets. I have presented your concerns to the data team and they are currently exploring these data report responses.

Replied 06/04/2023
Jay
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 17/03/2023

ZEMA fits our data ingestion and curve building needs for ETRM processing and fundamentals data

Pros

ZEMA fits our data ingestion and curve building needs for ETRM processing and fundamentals data. ZE is easy to do business with and acts in good faith as a partner

Cons

ZE support is very responsive, but mostly re-active not pro-active

Response from ZE PowerGroup

Thank you Jay for your feedback and review. Thank you for complimenting our customer support services, we will, however, endeavor to work harder on providing more proactive support for your needs. In the meantime, you can also visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.

Replied 06/04/2023
Lari
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
0

1
Reviewed on 17/03/2023

Zema

Pros

Excel add on might be only thing I have liked using about ZEMA.

Cons

Reliability of data. We cannot rely on data coming to ZEMA.

Response from ZE PowerGroup

Hello Lari, Thank you for taking your time and writing a review. These reviews either Pro or Con enables us to build a Tier 1 Data Management and Analytics Solution.

Please contact client services as they will be able to rapidly help you on resolving the data delivery from the source. We can contact the data vendors directly to further help resolve these issues.

Replied 06/04/2023
Wen Qi
  • Industry: Mining & Metals
  • Company size: 501–1,000 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 17/03/2023

Satisfy functional needs

Pros

Flexibility to customise curves and ease of exporting/refreshing in excel

Cons

More tutorials for beginners will be helpful

Response from ZE PowerGroup

Thank you Wen Qi for your feedback and review. We are in the process of providing enhanced training resources for new ZEMA users. In the meantime, you can also visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, the ZEMA certification program, and other training resources.

Replied 06/04/2023
Thomas
  • Industry: Renewables & Environment
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
3

3
Reviewed on 15/06/2021

End to end data Suite

ZEMA is a good product! It works!

Pros

Broad range of data parsers spanning multiple industries. This software gives access to a wide-range of data that is valuable to any company. And if it's not currently available, the vendor can develop it in a short period of time.

Cons

Certain in-depth functionality would be nice to have particularly in managing curves.

Response from ZE PowerGroup

Hi Thomas,

Thank you so much for taking your time and writing a review for us. We are glad that we can help you out with our product and services.

Replied 16/07/2021
Sonya
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
1

5
Reviewed on 18/08/2021

Powerful tool, poor support

I've been using Zema for 7 years working as a trading analyst and other roles. The software has a lot of functionalities and is a powerful data vehicle, however simple things around the customer service are tarnishing the overall experience. Lately we've been trying to add a new pricing curve and the messy and slow communication with the support team made something as simple as that to get dragging unsolved for months. we kept going in circles without been given clear explanation about the nature of the process, additional costs and time for implementation. Honestly, if our parent company wasn't tied up with an enterprise contract we'd definitely consider switching to different product .

Pros

The software has a large range of data analysis tools and functionalities.

Cons

the customer support is slow and not as helpful as expected

Response from ZE PowerGroup

Thanks you so much Sonya for providing your feedback. We will work towards there. You can also visit our new ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.

Replied 27/08/2021
35 reviews