User Reviews Overview
About Trackmedium QMS
Trackmedium QMS is a powerful, cloud-based platform designed to meet the quality and compliance needs of businesses of all sizes, from agile startups to global enterprises. By leveraging Trackmedium QMS, organizations can...
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All Trackmedium QMS Reviews Apply filters
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Trackmedium Rocks
Pros
Ease of use, great development team and process, and value for money
Cons
There is, as can be expected, a learning curve, and some reporting limitations, but neither should hinder you.
Response from Trackmedium
Thank you for your positive feedback and for highlighting the ease of use, the value for money, and your experience with our development team. We’re thrilled to hear that these aspects stand out for you! Regarding the learning curve, we’ve put a strong focus on onboarding and training during the initial setup to ensure a smooth adoption process. We also provide comprehensive help materials to support users along the way. Additionally, we’ve recently revamped our charting tool to enhance data visualization and reporting, addressing limitations and making it even easier to analyze and utilize your data effectively. We truly value your input as it helps us continue improving.
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Outstanding Quality, Environmental, Health & Safety System
The team at TRACKMEDIUM has vast experience in Quality, Environmental, Health, Safety and more. Their expertise made it very easy for us to implement exactly what we wanted. Anytime I had a question they were very quick with a response or solution. Our organization loves this system and so do our customers and external auditors. It has allowed us to gain new business with how impressed the customers have been.
Pros
The large number of modules and features included are the highlight of this software. It has all the modules our organization require to ensure systems are functional, remain in compliance, while providing visibility and communication to our company. TRACKMEDIUM ensured our users were completely trained and the system was operational in a remarkably short amount of time. The team at TRACKMEDIUM has vast experience in Quality, Environmental, Health, Safety and more.
Cons
Not really any cons. For our company, the information for some reports when extracted to a pdf may be several pages depending on the report. TRACKMEDIUM has included very detailed instructions on how to create customized templates to extract that information. After creating the templates, our reports are now very succinct and presented in the way we like when extracted.
Reasons for Switching to Trackmedium QMS
Our organization chose TRACKMEDIUM due to the vast amount of modules that came with the system, the professional look, functionality and capability of the site as well as the cost per number of users. TRACKMEDIUM was unanimously chosen over other systems.Response from Trackmedium
Thank you for your wonderful review! We’re thrilled to hear that Trackmedium’s wide range of modules, ease of use, and fast implementation have made a positive impact on your Quality, Environmental, Health & Safety processes. We appreciate your feedback on report customization, and we’re glad our team was able to assist in streamlining this for you. It’s great to know that the system has helped you gain new business and impressed both your customers and auditors. Thank you for choosing Trackmedium!
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Trackmedium - finally, great Management System Software
Very helpful, very friendly, very responsive, fairly priced for what is provided
Pros
Finally I have found a system that is both highly functional, fully linked between modules and flexible. I have tried many systems over very many years, but never found one that actually meets all my requirements - until Trackmedium. I thoroughly enjoy using this system
Cons
Not enough information on the reports out of the system - however, when we ask for more, it is always provided and very quickly
Not sure how quickly we will reach our data limit
Response from Trackmedium
Thank you for sharing your positive experience - it is great to hear Trackmedium meets your needs and that our team has been responsive to your requests. We’ll ensure your experience remains seamless as you grow - thank you for your support!
Top Trackmedium QMS Alternatives
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Let down by user interface
With a bit of polish it could be a decent product, but unfortunately is let down by the user interface for those using infrequently.
Pros
Trackmedium has a great breadth of scope, covering many key QMS topics and allows for solid quality oversight.
Cons
The user interface is very clunky and takes a lot of getting used to. It is not always intuitive - looks like a standard web browser but doesn't have the same functionality. This is not so much of an issue if using it day-in-day-out.
Response from Trackmedium
Thank you for your feedback! We’re glad you value Trackmedium’s broad QMS coverage and quality oversight.
Likewise thank you for sharing your concerns about the user interface and we will of course look to take on board your feedback to improve the experience, particularly for infrequent users. Thank you for helping us make Trackmedium better!
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Great System
Overall experience is great. I would recommend this software to any quality professional.
Pros
It is customizable and easy to learn. The customer service is very responsive and helpful.
Cons
Some modules are lite on content. Updates can take time to complete.
Response from Trackmedium
Thank you for your review! We’re glad you find Trackmedium QMS customizable, easy to learn, and backed by responsive customer service. We appreciate your feedback on the modules and updates - continuous improvement is our priority.
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
HR Specialist
I have enjoyed learning how Trackmedium can house all of our regulatory documents, safety documents, and how we can use it for document control.
Pros
I like how customizable it is. I have used it for storing safety training documents
Cons
Can be a little difficult for regular users to interact with the platform
Response from Trackmedium
Thank you for your review! We're thrilled to hear that you value Trackmedium's customizability and its ability to streamline safety training and document control. We appreciate your feedback about usability and are continuously working to enhance the user experience for all levels of users, and encourage you to share with us.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Effective and very efficient service
The overall experience is very good. It brings a lot of quality and security to our company's management system.
Pros
The best thing about this product is the possibilities of using different tools and the possibility to customise each of the tools, adapting them to the use required by each company.
Cons
Sometimes, the flows required to approve or review documents are excessively complex.
Response from Trackmedium
Thank you for your kind words and for highlighting the flexibility and customizability of Trackmedium’s tools! We’re delighted to hear that the system has brought quality and security to your company’s management processes.
Regarding your feedback on the complexity of document approval or review flows, we want to reassure you that these flows can be fully customized to meet your specific needs. Both customers and our Trackmedium team can easily adjust workflows using our intuitive drag-and-drop designers, making it simple to streamline processes and reduce complexity. We’re always here to assist with optimization to ensure the system works seamlessly for you!
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Simples Solution for QMS
Trackmedium taken extra step as solution consultants, with design proposed to be customize on business requirements.
Trackmedium also extending their service on providing supports to integrate Escatec inhouse reports, give us full advantage to migrate the system without impact to customer and supplier.
Pros
Simple layouts and menu options, with no challenges for user to use on minimum trained.
The configuration allow to make change of Form, Workflow, View and Escalations given the ability for organization to customize the design on own standards.
Cons
Option lists registered in list not flexible enough to maintain the list.
the deletion are limits, only allow to disable.
Response from Trackmedium
Thank you for highlighting the simplicity and flexibility of Trackmedium! We’re thrilled to hear that the intuitive layout and configurable features - such as Forms, Workflows, Views, and Escalations - have enabled your organization to align the system with your own standards.
On option lists, we understand the importance of flexibility in maintaining these lists. While the module administration area allows only disabling options to preserve data integrity, options can be deleted directly using the Form Designer, giving you greater control over list management.
We’re also delighted to know that our team’s role as solution consultants and our efforts to integrate Escatec’s in-house reports have been valuable to your organization. Our goal is always to ensure a seamless migration process that supports your operations without any disruption to your customers or suppliers. We look forward to continue supporting your business needs.
- Industry: Biotechnology
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Review of TrackMedium
Our overall experience with TrackMedium has been very pleasant. All our needs have been meet with the software and we are using it for our Quality Management System.
Pros
The most used feature in TrackMedium for us is document control, this allows us to keep all our procedures in one place and also track all the changes made between revisions. Another highly used feature is change management, we can raise any change in this system and then use the options to make sure that all the required changes are thought about before the change is implemented. Being able to see a training matrix of all employees against the procedures makes showing auditors the training a lot easier.
Cons
Due to the way that training is performed in our company we had to use the training schedules differently to how they were designed.
Response from Trackmedium
Thank you for your review! We're delighted that Trackmedium has been valuable for document control, change management, and training tracking whilst meeting your budget. We are always here to help optimize your experience further.
