Wunderbuild Reviews

Pros

Great software that can be integrated into a building business. They provide excellent support and communication when required. They are also updating and improving the software constantly.

Cons

Certain parts like scheduling were clunky at first but have since been rectified to a much better and user friendly version.

Pros

The time tracking, takeoffs, innovation & unbelievable customer service

Cons

Nothing. Any problems that we have had have been dealt with straight away and they are always happy to jump on a call or zoom to fix any issues.

Alternatives Considered

Buildertrend

Reasons for Choosing Wunderbuild

We required the ability to track all of our hours without having to use another software alongside our project management.

Switched From

Buildxact

Reasons for Switching to Wunderbuild

For the cost of BT we didn't see the value in the software compared to Wunderbuild. Wunderbuild has more than enough features for our company to run efficiently and effectively

Pros

Customer service is fantastic and we like that Wunderbuild are constantly looking to upgrade.

Cons

The programing needs to be updated to a better standard. Enable to input public holidays and weekends. Also the line items should automatically link to the next working day.

Pros

The continuous roll out and optimisation of features. In particular keeping all of the features in house and not having to sign up to external apps. In particular the two way integration with xero is a game changer for my business

Cons

The training videos and you tube channel could be updated and have more content to help with onboarding.

Pros

Wunder build team have been very approachable and friendly, always happy to help with anything from setup to training right through to adding features at a request.
Couldn't rate these guys any higher, highly recommend

Cons

Don't have any, the software and how it works is perfect for our business

Pros

The phone app to Wunderbuild is probably the best mobile app we have used for construction. Not overly cluttered and actually serves a purpose on site. (unlike many others out there)
The web app is very powerful, we use it in place of 3 separate software suites we used in the past. It can handle take off's, ordering, RFQ's, sales, selections, communication (team and client) and schedules. The best part is they are always improving the interface and the features to these as well. Will be very interesting where the program goes in the near future.
The team at Wunderbuild always get back to you about issues or bugs, and always release updates to the program.
Being cloud based is also a massive positive. Saves a lot of money in comparison to running a server.

Cons

You will need good internet connection to run smoothly. With a slow connection the experience can be sluggish. I usually will only use the app over a good internet connection.
Minor bugs do pop up from time to time. However support usually fix these really fast when they are made aware of them.

Pros

Practical useful software, user friendly and wunderbuild helping our business so much

Cons

being able to see pictures when uploading them on site diaries

Pros

Wunderbuild is a one-stop shop for all building needs. We used to use 4 different programs for our cost tracking, scheduling, timesheets and tasks. Everything we provide feedback on the team at Wunderbuild really listen and implements or helps us work out the best way to use their system.

Cons

So far we have not found anything we do not like as the Wunderbuild team continues to develop this product to get the best out of it. Improving the schedule is one that we would like to see, but as mentioned the Wunderbuild team are already onto this and putting improvements in. This is mainly the way we have used it with previous products, which made it harder to get used to.

Alternatives Considered

Buildertrend

Reasons for Choosing Wunderbuild

[sensitive content hidden] from Wunderbuild really knew his stuff and was happy to work alongside us to get this program to where we felt comfortable not using the other programs. No other provider has been this proactive in helping us with any problems arrisen.

Switched From

Buildxact, Deputy and Trello

Reasons for Switching to Wunderbuild

All reasons are given above, the biggest things for us was how hands on Wunderbuild have been to improve their product and listening and implementing our feedback.

Pros

Customer service is top notch. Always their to assist, financial reporting and customer portal

Cons

Nothing at this stage, new features will improve the software even more

Alternatives Considered

Buildertrend

Reasons for Choosing Wunderbuild

No improvements and customer service was non existent

Switched From

Buildxact

Reasons for Switching to Wunderbuild

Customer service guarantee, site app and estimating

Pros

While the product itself is pretty user friendly and easy to use, it really is the high quality customer service and help training in the product use that makes it great to use.

Cons

The client page is a work in progress. Not quite pretty enough yet to make clients excited, also lacks an easy avenue for being able to check in on what the clients are seeing and experiencing.

Pros

The speed of the software and server. The breathtaking customer support team.

Cons

Not much at all. If I had to pick it, I'd not be a great fan of the green user interface in certain parts.

Pros

We have used a few job management softwares now and Wunderbuild has been the best for us. Their support is awesome and they are always quick and efficient in helping you with bottlenecks you might be facing. They listen to your requests and implement updates regularly.
We have all our staff and trades using the system to keep clients updated daily. There is no limit on who uses the program which means everyone can be added at no extra cost. For us it has been the best software by far.

Cons

Nothing really. If ever there is an issue or you make a suggestion they are quick to fix it or help support you.

Pros

Its interface is very easy to navigate, and everything is there for me in one place. It's a powerful program compared to others I've used in the past. It has so many more features that I am still learning to use, and [sensitive content hidden] is always at the end of the phone line and eager to jump on a zoom meeting to help out. This is especially helpful given that I am in Perth, and he is in Melbourne, but he still gives up his evenings in an instant to help me.

Cons

Not really any cons but it has been quite complicated for me to get to use it due to my lack of computer experience. That being said, the interface is easy to use and aimed at people like me.

Pros

The full suite of management tools from start to finish. Wunderbuild covers all aspects from lead management, through estimating, ordering, project management & document management. Having unlimited user access is massive for my company and all for a very affordable price. The customer service is very good as well.

Cons

The scheduling tool was somewhat restricted in its capabilities and usability at first. With the proposed updates I'm confident that these concerns are being resolved

Alternatives Considered

Buildertrend, AroFlo and Buildern

Reasons for Choosing Wunderbuild

It was lacking in project management features and user access was very expensive while also very limited with features for staff that were 'User Only'

Switched From

Buildxact

Reasons for Switching to Wunderbuild

Better suited features and better pricing

Pros

My company loves the fact that I can have an overall job cradle to grave interface with client, teams portals that allow job tracking on a live basis that suits my companies transparent approach to building homes for my clients. Along with the personal approach from Wunderbuilds team it’s an asset to the business which no doubt will progress and help further my company in the years to come.

Cons

Glitches. Sometimes the software needs a reach out to understand why some functions don’t work. But that’s part and parcel of IT

Pros

Excellent product. Everything is streamlined and very easy to use. The online chat feature is a incredible for day-to-day questions and the Zoom meetings are great for more in depth questions and tutorials.

Cons

You can't integrate two Xero files for different businesses we own.

Pros

The take off feature was the first reason we made the jump from our previous platform but the client portal was the reason we committed to using it. Being able to have clear access with clients inside the system gets us out of emails and individual messages so our whole admin team can contribute to client communication.

Cons

The estimate template is most in need of work. It's the biggest presentation point we get to personalised a sales message to a client and there is only 1x location to show an image of our past work.

Pros

User friendly interface, integration was easy, customer support. The Team are always implementing suggestions from Clients which is a win win situation. They are available on the spot. Other platforms we have used previously took days to get back to us.

Cons

There are features we would like to see but the difference with Wunderbuild and their competitors, Wunderbuild take on every suggestion to see if it can be implemented and that is the key to their success. They learn from the user and are very adaptable.

Pros

Best part to date is the customer support, the WB team have been fantastic at implementing immediate changes, fixes or ideas at all times.

Cons

There are multiple things we have discussed that could improve WB and i thank the team for taking all of this on and implementing quickly to assist our integration of the software in our company.

Pros

Ease of use and many great features with more to come

Cons

Only thing I could say is I’d love time sheets synced with xero which I believe is coming.

Pros

Simple implementation, great training and support team, easy to use phone and PC based platforms

Cons

The Scheduling feature and message's feature is probably the only thing i would say needs improvement.

Pros

We have found integrating Wunderbuild in to our business a very smooth process. There is an excellent level of customer service and the program is very user friendly.

Cons

There are some small modification we would make if possible but these are often personal preference, and we've found Wunderbuild to be very open to suggestions about potential changes and improvements which is a huge benefit for us.

Pros

Customer service is very helpful [sensitive content hidden]. Initial startup process was very easy and ongoing support with [sensitive content hidden] makes it easier to use.

Cons

Unsure at this point in time as my business isn't currently using all aspects