PayPal Checkout Reviews

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews
Learn More

User Reviews Overview

About PayPal Checkout

PayPal Checkout is a cloud-based platform that enables businesses to accept payments from buyers through various payment modes. It comes with AI-powered security tools that help monitor transactions and keep businesses secure....

Learn more

Feature ratings

Value for Money
4.7
Functionality
4.8
Ease of Use
4.8
Customer Support
4.6

Browse PayPal Checkout Reviews

58 of 58 reviews
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Arnold
Arnold
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2023

My business would not work without PayPal

Using it for over 10 years. It's a great system for payment processing. Really like it.

Pros

It's known by most of customers. It's fast and easy. People simply like PayPal

Cons

Unfair fee in case if your customers do chargebacks.

Alternatives Considered

WooCommerce

Reasons for Switching to PayPal Checkout

I've got booth options activated. No need to choose.
Tracy
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/10/2024

PayPal Checkout for the WIN!

I utilize PayPal Checkout every chance I get, as a simple, safe and streamlined way to shop online.

Pros

PayPal checkout is a safe, speedy and effective way to complete purchases online without having to risk typing financial information into potentially unsafe links.

Cons

You just have to be very careful with shipping addresses, to make sure you send any items to the correct location, but this isn't specifically a PayPal "issue".

Evandro
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 17/11/2024

Paypal checkout works wonders

I started using it when I used a lot airtm to make and received money in different platforms

Pros

Works perfectly anytime I want to make a purchase online works wonders.

Cons

I only had one instance were I made a payment than my payment was returned but it took a while to show up on the card that I used. That got me scared

Top PayPal Checkout Alternatives

Verified Reviewer
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
4

3
Reviewed on 12/09/2023

Revolutionize Your Business with PayPal Zettle

i love that it is very straight forward and easy to use for any age group but the customer services in my country is so bad because the helpline also indicates that the number doesn't exist but it's very handy for my online businesses so no complaints there.

Pros

That the PayPal Checkout is optimized for mobile devices, ensuring a seamless checkout experience for me who is fond of shopping on my smartphone and ipad.

Cons

Yoh, the PayPal charges fees for processing payments. While these fees can be competitive, they can add up, especially for small businesses with high transaction volumes. It's crucial to understand the fee structure and how it impacts your bottom line. I struggled with this for a while before getting a hand of it.

Langston
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/09/2024

Absolutely Perfect Payment Processor

Pros

Paypal is my most reliable, and most often used payment software. The support is top tier, has well known branding, and easy website integration. I would recoment it to anyone who wants to accept payments online, especially with their own store.

Cons

It's a nearly perfect software. The only thing I would change about it is 24/7 phone support.

Robert
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
2

5
Reviewed on 22/11/2023

Makes checkout easier

Good, but we minimize our use due to the fear that they may freeze our account at any random moment because we sell dietary supplements.

Pros

PayPal checkout makes checkout easier for customers and gives them the flexibility to utilize PayPal's Buy Now Pay Later program. This all happens seamlessly and PayPal handles the credit, etc.

Cons

Sometimes they decline a good charge from a good customer and they don't allow you to manually approve it. So sometimes we have to put things through manually via another service. Also, if you are in any type of industry that they deem is risky, they may just randomly one day freeze your account and hold your money for 6 months. We sell dietary supplements and they deem that to be a "risky" industry.

Alternatives Considered

Amazon Pay

Reasons for Switching to PayPal Checkout

Amazon pay does not allow you to use it to sell Dietary supplements
Stéphane
  • Industry: Oil & Energy
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
4

4
Reviewed on 27/09/2024

Secure payments online

Pros

It helped secure the payments made on my web app with its security features.

Cons

It was quite complicated to set up, and the documentation was a bit confusing.

David
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 13/10/2024

Still need to have it in e-commerce in 2024

Pros

Some customers still only want to do their online transactions with paypal so it feels like a must have

Cons

I think the market share is declining every year for paypal userbase, at least on our e-commerce.

Verified Reviewer
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 15/11/2024

Security but not secured.

Pros

Its a secure way for customers to check out without entering their card information.

Cons

Paypal does not have the best reputation for security.

Fran
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 17/09/2024

Solid Payment Platform

Pros

Quick and easy to set up, makes it easy to checkout through multiple stores without having to enter payment details each time

Cons

Not available in all countries so can sometimes in unavailable in some locations

ShaDiamond
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/01/2024

If paypal is available making online purchases I will be using it

Pros

Fast, Convenient, and Secure. I have never had to worry about my account getting hacked because PayPal has a secure system where you can set up two-factor authentication codes. That security make me comfortable when making online purchases

Cons

Not applicable, I can’t think of anything I don’t like about PayPal checkout it has always been reliable for me.

Ikiera
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/02/2024

PayPal Review

Overall I love the software and the features & functionality of it & maintaining checkout transactions & receipts, it’s a great way to shop quick, fast & on the go

Pros

I love how it’s user friendly & easy to navigate & I also love how it lets you just sign in to PayPal as a payment option

Cons

I didn’t like how when signing on different devices I have to do a 2 step verification before it signs me in but other than that it’s fine & I love the service it offers.

Tara
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 27/09/2023

Easy overall look for PayPal options at checkouts

Overall if a business offers PayPal checkout I am more likely to buy from or bill pay online with that business as I know PayPal is familiar with said business and my transactions are covered. Make sure if PayPal checkout is not available to read the small print and reviews to give a best educated guess if the transaction could be a scam or not.

Pros

The thing i like the most about PayPal checkout is I feel covered if anything is to go wrong on transactions if they have the PayPal checkout option available. I find almost all reputable businesses to offer it. The ones that don't can be a red flag and a scam or not well known business.

Cons

What i like least about PayPal are the glitches in the app itself. It can go down for long periods of time leaving customers without access to their accounts and funds.

Lindsey Raye
Lindsey Raye
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
3
Customer Support
4

4
Reviewed on 19/02/2024

PayPal Is safest way for you to pay

Pros

I like to PayPal check out because you were able to add multiple types of cards, bank accounts, etc. in order to choose to pay from securely to most sites online

Cons

Sometimes logging into PayPal. It was always frustrating. It seems like my password was never kept or the same so I had to

Kevin
  • Industry: Retail
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 17/05/2024

Great service to have.

Pros

The ease of use and how trusted PayPal is.

Cons

None I can currently think of, but there is always areas to improve just not sure where at the moment.

Verified Reviewer
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 01/09/2024

Convenient payment processing service

Pros

It's very convenient to complete a payment, especially if it's in another currency, since you can choose between two ways regarding how the conversion will be handled.

Cons

Can't think of anything to dislike about the service.

Autumn
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/09/2024

Great Software

Satisfied overall, peace of mind with security

Pros

Secure and easy to use. ALOT if customers are familiar with it

Cons

Fees associated and the delays regarding payouts

Paul
  • Industry: Photography
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 07/05/2024

PayPal checkout is my trusted online payment tool

Overall experience is simply faultless and extremely trustworthy

Pros

Completely easy to use and select different methods of payments - from paypal credit to bank account and credit cards. I have multiple choices to use and this is a very important aspect of the system. Also they have added Curve which has proved even more versatile

Cons

Hoestly I have yet to experience any downside and I have nothing to add in this section

Fortunato
Fortunato
  • Industry: Photography
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 17/11/2023

Perfect

Pros

I love it, really fast and simple to use. It's just perfect.

Cons

I never had any issues while using PayPal Checkout, it's amazing the way it is.

Verified Reviewer
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/11/2023

Fast Payment Processing

Pros

Paypal is a fast and easy and very convenient payment processing system. You wouldn't have wait so long like other platforms to receive your money.

Cons

Paypal services are a bit restrictive in some countries. which means we always to think of different payment platforms when we are dealing with clients in those countries.

Michael
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 04/06/2024

Convenient Payment Processing, Limited Support

Pros

PayPal Checkout is extremely easy to use and allows many forms of payment. Payments are processed quickly and can be transferred to and from your PayPal account instantly.

Cons

On the rare occasion that I have an issue with a payment or a security issue, customer support takes a long time to reach and isn’t always very helpful. In the one instance where I had a transaction disputed by the buyer, PayPal resolved the situation fairly, but it took a very long time.

Karis
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/10/2023

PayPal Checkout is the best

PayPal Checkout is The best ever. I had a wonderful experience with him in storing and transferring money along with very easy online shopping with a very high degree of security. Thank you. Keep it up.

Pros

What I loved about PayPal Checkout is its ease of use and the degree of security present

Cons

There is nothing specific, I think everything is perfect

Helio
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 26/09/2024

Excellent tool for small business

I have been using PayPal Checkout for years and am happy with it.

Pros

It's easy to set up, reliable, and with many options.

Cons

For certain checkout options such as buttons it needs a renewed in its CX design to make it easier.

Peter
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/12/2023

PayPal checkout

Pros

Very straightforward and wash to set up.

Cons

Nothing bad to say about PayPal checkout

Krystin
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/05/2023

PayPal - safe, reliable, secure and easy

For many years I’ve been using PayPal as a customer and business owner and I couldn’t be happier. It’s always a smooth transaction and I know it’s secure and safe because PayPal cares about customers.

Pros

PayPal checkout has always been the easiest and fastest checkout I’ve used. I know it’s safe, reliable and secure. As a business owner it’s safe and simple to use. As a customer I prefer to use PayPal too. I don’t ever stress with PayPal.

Cons

There’s not much I don’t like about PayPal checkout. I’ve never had any problems with it aside from embedding into my websites but that’s more of a reflection on my capabilities and not PayPal.

58 reviews