User Reviews Overview
About Infinite Talent
Infinite Talent is a cloud-based solution that assists small to large-sized organizations with employee acquisition, assessment and skill development. Its key features include onboarding, training, real-time test feedback and...
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- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
IBM Kenexa - Assess
Our company has been able to give more detail about our applicants to customer companies, and been able to verify an applicant's skill level prior to them beginning a job.
Pros
This software integrates into our database, and has a very wide variety of assessments that can be given to potential employees. Being able to provide these results increases our value to our client companies. We are able to clearly and easily interpret the employee's skill level, and determine whether they are a match to the positions.
Cons
For a time, the software was not integrating cleanly, and would often interrupt a testing session, causing us to lose out on candidates who became frustrated with the process. However, this has been remedied.
- Industry: Publishing
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Kenexa Review
This is a great took for evaluating candiadtes, especially their tech skills. They help us to identify the good candidates that we want to focus on.
Pros
We mostly use the Kenexa Prove-it feature for employee onboarding and testing. The tests are very easy to understand and straightforward. The test results are also easy to comprehend for the recruiter and hiring manager.
Cons
Although the test results are very easy to read, I wish the results could be broken down into more categories. The answers are ranked by easy, intermediate, and hard which is very basic.
Reasons for Switching to Infinite Talent
Ease of use for recruiter and candidate. Large library of available assessments- both technical and non-tehcnical.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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It's 2017 and time to move on
Simply put, this LMS is outdated and far from user-friendly. I say this when I compare to the competing products as well as my own experiences being the administrator for our company. It took IBM over 2 weeks to even believe me when I was having an issue. It took another month for them to actually get it resolved, even though it was an escalated issue affecting out production environment. As a customer, I can't believe that it took them that long. I struggle to find much that is good about this LMS. It's restrictive and costs an exorbitant amount of money for the limited functionality that it provides.
I believe this product could be something much more than it is. But, I don't think IBM sees it that way. I've looked at the changes from over the past year or two and... I'm very disappointed. They try and make a big deal out of the upgrades to new versions but... little changes are actually made. I feel like IBM is simply milking this for what they can.
IBM either needs to step up their game and do a big re-vamp of this product or drop it. Either way, though, I'm confident that they only have customers at this point because they are stuck in the contracts.
Pros
They do offer, albeit limited, access to a REST API.
You can customize some of the UI elements (looks and placement), though little documentation exists.
That's about it...
Cons
Cost, in every facet.
Difficult and Limited Reporting
Slow turn response time from Support
Limited SCORM Support (Supports up to 2004 3rd Edition, no xAPI support)
Difficult to manage organizations and users (particularly in bulk)
The interface out of the box looks like it's from the 90's (again, it's 2017)
Did I mention the cost?
Limited support for Online Training Tools (GoToTraining, Zoom, etc)
Top Infinite Talent Alternatives
- Industry: Hospitality
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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IBM Kenexa - Highly Configurable, Continuously Improving
Our organization first implemented the Kenexa product in 2011, starting with BrassRing and later adding Onboard and most recently Assess. As we are a large, global organization that spans multiple industries, we used a phased rollout approach, beginning in the US and gradually expanding across EMEA, LATAM, and APAC. As compared with our prior applicant tracking systems, Kenexa offers a much higher degree of configurability, enabling us to have a truly global enterprise solution for the first time. The relatively recent development of responsive user interfaces on the candidate and recruiter side, though a little late in coming, are also a tremendous leap forward for the ease of use and adoption of the system. Kenexa has certainly benefited from being brought into the IBM organization; as an example, they are now implementing cognitive capabilities across the various modules that are new but seem promising.
The standard support model, which uses their Global Support Center, is adequate, but can be a source of frustration as agents are unfamiliar with your specific organization's configuration and have difficulty recognizing and resolving issues quickly. For this reason, Kenexa clients (including us) seem to be increasingly utilizing custom support options which provide more individualized support at a higher cost.
Pros
The BrassRing tool in particular is highly configurable, which was an essential feature for us given that we have a wide range of candidate workflows (executive, professional, mass volume, internships, etc.) and have to meet compliance regulations in the 40+ countries in which we recruit talent. By having the ability to quickly make configuration changes ourselves through the Workbench tool, we have been able to respond much more quickly to changing business needs and new legislation. BrassRing also offers a high level of automation, which has saved significant administrative labor.
The Onboard module allows candidates to submit post-accept data and complete pre-employment documentation electronically, and on any device. This has made this process significantly faster, both for the internal HR Operations teams and the candidate; additionally, it has helped us ensure candidates are always completing the appropriate, most up-to-date documents for their position/location/business area, which was a major challenge when this process was being completed in paper.
Lastly, the relatively new 'data mapping tool' for BrassRing has given users the ability to configure basic integrations themselves; this feature has saved us significant time and money as we adopted new systems for background checks, assessments, drug testing, housing, etc. Previously, a minor change to an integration would be at least a project, and required 6 months and project labor - now we can make changes, complete testing, and have it live in production within a week.
Cons
The Kenexa team is almost constantly updating the product and implementing new features - which is certainly a positive - but the down side seems to be the instability that is a byproduct of this cycle. It is unfortunately all too common that after each monthly release, items that previously worked suddenly are broken. Larger changes are often rolled out in multiple releases over time, which force us to determine our tolerance for adopting something that is promising but largely untested and/or incomplete.
- Industry: Retail
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Great technology and support - commitment to customers' needs
Pros
The product is very configurable and can meet the needs of any customer, large to small, domestic to international, compliance heavy to flexible. Over the years I have worked with this tool in global setting and high volume and have seen a commitment to staying on top of inductry trends and more recently, seen a renewed focus on being cutting edge and captializing on the industry expertise of IBM. They have done so while continuing the relationship focus that made Kenexa a desired partner.
They are able to effectively support the compexities of our high volume environment through user access customization, robust system automation capabilities (specifically RAM), and highly customizabable forms, workflows and candidate gateways. They are very responsive to customer needs and intentional about gathering and applying feedback. They are committed to being a partner to our business, not simply a vendor.
With IBM Kenexa we also benefit from a Client Success Manager who works with us post launch to help us use our system effectively, is a technical resource when we are attempting to conficure the system to solve business problems, make sure we understand improvements coming to the system, help communicate our needs to the development and engineering teams and truely behaves as a member of our team. Our CSMs have been a differentiator and add value we have not seen when using competing products.
Cons
When implementing, the vendor is a very skilled partner, but need to be more clear with clients about the skills and knowledge required of their team to have a successful launch. A team without experience with the product would likely see a poor implementation, due to the flexibility of the system it can be overcomplicated by inexperienced users.
When they launch new functionality, it is often "buggy" at launch and does not seem to have been fully tested before roll out. However, generally will operate as intended shortly after launch. It is important that, as a client, you share these concerns early and in detail.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 1+ year
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Great for sourcing, tracking and reporting
For someone who deals with a great amouny of data, the tool is very good for managing it. You can easily organize candidates into positions, folders, categories or whatever you need and you can also surf through this information. The tool gives you the possibility to add notes, asessments, attachments so that all the information stays in one place. I recommend it for managing a high volume of data.
Pros
- You can store a lot of information within the tool and also categorize it very efficiently. If you work with a great number of candidates you can easily organize yourself through creating positions, using folders or using status filters to see candidates in a certain status.
- It can be personalized according to business needs and internal procedures.
- You can also store relevant information about one candidate: interview forms, tests so it works very well and can be used as the only tool to track applicants.
-You can personalize your account however you want: with the filters you need, set the columns you need for databases.
Cons
- The reporting section is sometimes hard to use. It may take even few minutes to obtain a report with the information you need.
- Simple actions may take quite some time: in order to perform a simple action you may have to use a lot of buttons. User experience could be improved.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Nice software with many Bugs till date
Pros
Uploading of the profiles is quite easy, with an ease of access.
Cons
Auto fetching of the details from the Resume is very very bad, also many times after uploading the profile from vendor portal and followed by completing the Application of the candidate , still it shows as Incomplete.
- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Absolutely Awful
It’s the sort of system you would recommend to a competitor you really did not like.
Pros
The system seems to be able to cast a wide net across the internet, the response to most ads is generally good. Of course with the prevalence of aggregator websites most ATSs will provide a good ad response.
Cons
The system has become slow and clunky, a number of basic features do not work. Running any kind of search that involves more than one key word just does not work. Searches tend to turn up random results where the key word you search on are absent.
- Industry: Real Estate
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Gets the Job Done
Pros
Gets the job done, but I find this to be extremely old school.
Cons
Interface is antiquated. There are newer softwares that make recruiting more seamless and meet the clients ever-changing needs.
- Industry: Package/Freight Delivery
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Matt Wolbrink Review
This is a great tool now that we have it implemented. The transitional period was seamless. And now that we are up and running the new HR System is amazing compared to our old home grown system.
Pros
User Friendly, Easy to Learn.
Cons
Can be overwhelming with multiple windows / pop ups for each click.
- Industry: Computer Software
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Kenexa BrassRing
Pros
It is a leader in ATS and the Kenexans are great people to work with.
Cons
Since the IBM acquisition the coziness of the conferences and relationship has declined.
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Human Capital for the Modern Digital Enterprise simplified
The world is shifting from inefficient business frameworks tied to arcane software applications to systems that are malleable, relevant and secure. We are entering a new age of Human-to-Human interaction and economies of scale are fragmenting at breakneck speeds.
The complexity in building and/or maintaining a company relevant to day is far greater and in some cases with even greater risk. This is the reason Kenexa began tackling the onslaught of change early on by designing solutions that turn complexity into simplified formats that maximize output.
IBM Kenexa is melding technology and human capital management to empower modern organizations to build and deliver greater value to their clients.
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IBM Comp Analyst a useful tool for benchmarking
I used IBM Kenexa's Comp Analyst software for benchmarking jobs in my position as Compensation Advisor for a large public transportation company. I found it was very helpful in benchmarking our corporate jobs, including finance and HR roles. It enabled us to benchmark at the national level (Canada) and city level. Although there wasn't a lot of Canadian data, it was sufficient for our purposes, and we used this data in helping to identify some positions which were not aligned with the market. The interface is easy to use and enabled us to print off PDF reports on the market data for a benchmarked role.
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Reliable Product
As an Implementation manager, I've had a chance to implement several different IBM Kenexa products. Kenexa has been always the most flexible one to integrate with other systems and most advanced when it comes to click intensity. Less clicks are the better for hands on users.
The reporting side of it needs improvement; but overall it serves the purpose by giving the data needed for important analysis.
- Industry: Management Consulting
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HUMAN RESOURCES
HUMAN RESOURCES
Pros
I track applicants and set up interview dates and times using one system. I can keep notes on each candidate. I can use the system to track the progress of the candidate.
Cons
When you have an issue with the system, the company is slow to correct that issue.
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Great Product
As a contract recruiter, I have had a chance to use several recruiting systems for varies size companies. IBM Kenexa products have always been easy to navigate with excellent customer support. Flexibility of configuring this product to meet our business needs has been the key and has won my votes as the end user.
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Global product
I used IBM Kenexa as the Director of Recruiting at Novo Nordisk. It is a reliable product for any global company. We were very happy about capabilities of the system and the customer service came with it. the regular version upgrades ensured that the software stayed competitive in the market.
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Good
I used Kenexa as an HR analyst at Novo Nordisk. Ovaerall it allowed the team to manage requisitions and candidates. I wish the reporting side of it was a bit stronger... We had to pull the raw data out of Brassring and use excel formulas to make it presentable.
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Great software
I use Kenexa to recruit for my store. It is extremely used friendly and keeps all the information organized. It is easy to post job postings, review applicants and sort out paperwork! I have never experienced an issue with Kenexa.
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Continued Success utilizing IBM Kenexa/BrassRing
The system is easy to use, customize and navigate. It does not allow for as many customizations that would potentially increase userability when candidates visit a careers page, either via computer or mobile device.
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ATS Review
Easy to configure
Integrate with SAP and other HR Systems
Cons
No auto purge feature
server issues
product management and new design request process needs to be tigther.
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Very good tool for Talent Management
Being a Recruiter, I have had a chance to use several recruiting systems and IBM Kenexa products have always been easy to use. Good product for the recruitment industry.
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I used Kenexa to apply for a job and create a profile.
Very user friendly when searching for open positions and easy to apply format. Great email communication throughout the application. And hiring process.
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Very good
It has been a great experience since the first company I used it. It is user friendly and fast, and it works perfectly well with our internal ats.
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Current ATS
csc is helpful
Engineers are international based so tickets to be resolved is too long. Turn around time can take 2 weeks or longer
