Haiilo Reviews

Pros

I like the ease of use. It's very easy for other employee's to adopt the platform if they've used any kind of social media. There is little to no explanation needed for someone to get started. The platform makes sharing content with co-workers and social media easy without the hassle and commitment of time to find content. The only time they need to invest is the time to interact on the social media platforms itself.

Cons

That it's not possible to mention users or companies, its an API thing. All employee advocacyplatforms suffer from this.
And that the preview takes the content from the cookiewall, if there is one, instead of the newsarticle.

Pros

Smarp is very user-friendly, which is important because many of our consultants are novices when it comes to using social media to market and brand themselves. Onboarding is very easy. And the price point is good for organizations taking their first dive into employee advocacy.

Cons

There aren't a lot of bells-and-whistles, making for a somewhat boring user-experience for advanced social media users.

Alternatives Considered

Firstup

Reasons for Switching to Haiilo

Smarp had the cleanest and simplest interface which helps our consultants find and share content without getting confused by other features. Other platforms have more features, but Smarp reps took their time understanding our business needs and not seeking a sale. The price point was fair - other platform were too expensive.

Pros

- I can track my colleagues bios
- i can keep track of events
- i can share information enterprise-wide

Cons

UI, dated interface, image compression, picture formats, non-feature fully translated content, non-feature: email-subscription for individualised content

Pros

We must build our way with our employees. But annual surveys trough big companies are too long to bring us informations and the ideas are poor because of the way we can ask .
Jubiwee is easy, reactive, and you can get many ideas from your employees because of the I.A and the analysis offered by the service ( option you can get).

Cons

They habe to securise the fact that some survey can go wherever you don't want it ! when you have forgotten the relaunch !

Pros

Out of all the platforms that I evaluated, Smarp definitely had the best UI and UX (similar to LinkedIn) with a lot of valuable features. It also includes a ton of data and analytics.

Cons

There is no LinkedIn API so we can't tag companies or people in the posts. We wish they had more features such as the ability to list prizes outside of allowing people to claim them because we award prizes sometimes based on most engagement, etc. and not points. Customer service is often slow and takes more than 24 hours to get back to us. We also wish we could allow employees to like comments. Also, we've tried to make the integration with Slack work but it never does and that's disappointing because it was one of the main reasons we chose Smarp. Lastly, the pricing is insanely high. We want our whole company to use the platform but the pricing makes it almost impossible.

Pros

Extensive data analyzes and insights, user-friendly.

Cons

Not being able (yet) to upload and then share native video’s through Smarp ;(

Pros

The platform is very easy to use and mobile. Great customer support too

Cons

Unable to attached multiple photos, nor videos (yet). Also the dues to API updates (especially LinkedIn), we need to reconnect which can be a bit frustrating.

Pros

Smarp has a straight forward interface that is easy to use. Smarp is constantly evolving and I appreciated how often they checked in to see what improvements they could make

Cons

I struggled to understand the calculations used in the reporting and how to slice the data to get the reports that would be the most meaningful to my team. This is where I spent a lot of time with the support team who weere very helpful walking me through the reports.

Pros

Easy to use, small learning curve. Great high-level reporting and analytics features and "Resources" where users can read industry content from a number of collected publications.

Cons

Lack of live chat for customer assistance can be challenging at times.

Often times Smarp (and other platforms) functionality is limited due to API restrictions placed by the various social networks such as LinkedIn.

Pros

Really easy to use. I was in charge of onboarding and training employees on this and found that people caught on quickly.

It's also been extremely helpful in getting our content to reach a wider audience and bring more people to our site. I was surprised to see how many employees participate on a daily basis.

Cons

-creates a "smarp" link with your content instead of leading right to your website (though there's an option to go to the source material)
-admins can't edit what users propose, only accept or decline
-you can't add multiple social messages per channel so a lot of the messaging is exactly the same
-scheduling only caters to your time zone

Pros

Easy engaging people with the competition tool

Cons

The Sharing can sometimes be a bit off brand because of low knowledge in social media.

Pros

Sharing a post is super easy. Just select the posts you want to share, and click the social media icons to share.

Cons

For an admin it would be nice to see, how the posts look in various channels - you easily write too long texts, which are not visible in the posts, when people share them to social media.

Pros

Haiilo increases the quality and efficiency of the communication inside our company.

Cons

Haiilo needs to improve their platform with adding more customizable features to their current version.

Pros

It is super easy to log in and use right away. The interface is intuitive and akin to any other modern tech.

Cons

The points make it too gamified and people post just to post and be a leader, not because they care or want to publish the content.

Pros

This is with out a doubt the best EA tool you will find - its second to none!

Cons

I can’t think of anything, no matter how hard i try...

Pros

Good is that many of my colleagues seem to like it and they share news very eagerly. Even of language versions they don't know.

Cons

I prefer to publish the news myself and slightly change the message so that it's more personal. To see the exactly same message published many times looks to me too automated. I appreciate people adding their own flair to the message. And I definitely do not like that the app can, according to what the introductory text says: update my profile. Why's that?

Pros

Very user friendly - Smarp help a webinar learning session for the company, and the platform itself is pretty self explanatory. It was a seamless switch for the company from our last employee advocacy program.

Cons

There are a few bugs that still need to be fixed. The UTM tagging will not override existing tags.

Pros

Great thing about Smarp is that is it extremely easy to use and it's effective.

Cons

The "log in" button is hard to find on the front page.

Pros

User experience/ease of use - onboarding and training was a breeze because of this
Analytics - very comprehensive reporting
Leaderboard - ensures employees remain active and engaged

Cons

Sometimes content may not pull through and you have to add manually, but this is rare and doesn't actually take long to do.

Pros

La simplicité d'utilisation
L'ergonomie
La garantie de l'anonymat car pas d'extraction excel
La rapidité et la facilité pour lancer un sondage
La réactivité du service clients

Cons

La limitation à 424 caractères des réponses et du contenu des mails personnalisés
Les limites à la personnalisation des mails invitant au sondage (émetteur, mise en forme…)
L'absence d'avoir dans un QCM une réponse du type "si autre, préciser" avec saisie d'un texte libre
Le classement des réponses en "bonnes" et vert et "mauvaises" en rouge, avec une note qui reste très scolaire et risque de provoquer des phénomènes de "concurrence" entre équipes pour avoir de "bonnes" notes :-(

Sinon Jubiwee semble s'orienter vers un élargissement de sa palette de fonctionnalités (ex : Live) pour concurrencer des Klaxoon et autres Beekast, cela ne nous semble pas souhaitable : nous préférerions que Jubiwee reste un outil de sondages pulse simple, efficace et avec des possibilités d'analyse plus poussées (ex : verbatim).

Pros

La facilité d'utilisation - l'accès aux résultats en temps réel - les fonctionnalités de comparaison - les restitutions sous format PPT

Cons

L'exploitation des verbatims qui nécessitent beaucoup de retravail.

Pros

bonne liste de questions existantes + Questions faciles a créer + Campagne facile a créer + envois automatiques des rappels

Cons

- rapport automatique Pwpt de l'évolution sur plusieurs campagnes (+ de 2)
- femeture manuelle de campagne

Pros

Merci à l'équipe Jubiwee de nous avoir accompagné pour prendre le pouls des équipes, essentiel notamment pendant le confinement. Je note aussi la qualité du support, hyper pro et dispo !

Cons

Des reports que j'aurais préféré exhaustif, nous sommes une petite structure, j'aimerais avoir toutes les info, risque de discrédit

Pros

Prise en main rapide, facilité d'utilisation, intuitivité, usage simple et facile à appréhender pour une mise en oeuvre rapide

Cons

la possibilité de mettre un champ "autre" dans une liste de réponse, qui soit un champ libre

Pros

Facilité de mise en oeuvre pour lancer une campagne, planification des envois

Cons

Le format de restitution des résultats qui un peu basique