InEvent Reviews

Pros

The easy of use. Friendly admin interface. And fatures, Its packed with fatures to any kind of event we could think.

Cons

It's so many fatures that we had to go through training, which made us to have a dedicated person to managed the more under the hood features.

Pros

marketing campaigns for upcoming events are extremely easy to set up and always manages to deliver on campaign targets and objectives. Response rates to our blasts are always very high, with most respondents citing the engaging nature of the templates used as one of the main reasons why they confirmed. I also love that InEvent offers smooth integration across multiple platforms, and does not end up unnecessarily disrupting our workflows during campaign and event preparations.

Cons

There should be options for the less technically skilled professionals to also fully deploy with InEvent. The introduction of more visual development tools and drag and drop builder elements or will definitely make it easier to delegate campaign tasks to other team members and reduce the time I have to commit myself.

Alternatives Considered

vFairs and Whova

Reasons for Switching to InEvent

For donor engagement, the marketing campaign options they provided were the most suitable and appropriate.

Pros

The best thing about InEvent is their customer service. Our Project Managers have been very friendly, patient, and responsive. It's fast and easy to schedule phone or Zoom meetings with our designated Project Manager, the 24/7 chat people are quick to respond and will follow up via email if needed, and I love that support articles related to whatever you're working on are located on that very page of the platform. The company is also very receptive to feedback and making improvements based on customer desires.

Cons

What I dislike the most are things that I can't control, such as automatic emails that go to my customers, or functions that result in a lot of work on my end. As an admin, I'd like as much control over my events as possible. I also appreciate functions that make my job easier and not labor-intensive and time consuming.

Pros

Many options of customization to adjust the platform to your own business needs.

Cons

As the customization options are pretty advanced, InEvent may not be as easy to use as other platforms.

Pros

The possibility to adapt features, personalize and include external links to broaden the information on any section or subject. The user-friendly interface and the intuitive back-end.

Cons

The learning curve behind a successful journey. Need to invest quite a bit of time.

Alternatives Considered

Webex Suite

Reasons for Switching to InEvent

Becausse it offered almost all same features, plus additional tabs to external links were available. And price-wise it was the most competitive.

Pros

We could not use it effectively due to several issues throughout the process. I do not recommend.

Cons

I have never been so frustrated, disappointed, and upset by any company. We demoed this product and asked several questions to ensure that this product would meet our minimum requirements. We were promised a certain experience by the sales team but when it came to time to speak to the customer service team, we were told that we would need to pay more for what we wanted. Total bait & switch tactic. When we communicated that we were told our pricing included the items we needed, our customer service rep refused to support us unless we paid more. We complained but were completely left out of the solution. Our team did our best to use their workarounds but none of them worked. I’ve never been treated so poorly with such little effort to improve the experience.

Pros

I really like in event, with it I can schedule meetings with my team, align strategic plans, there are many tools to manage teams.

Cons

could facilitate some tools for new users, there are many options but it's not so simple in start.

Pros

InEvent for virtual events is easy to approach as an admin, and it offer a very large range of possibilities and options to taylor it to your exact needs. Thankfully, the support team is very fast to answer and finds a suitable solution if you get stuck somewhere (or if you have not read the FAQ properly...)

Cons

I would find it amazing if we could customize completely and easily the look and feel of the virtual lobby. But the team will probably work on this at some stage, so I am not worried.

Pros

Easy to use and adapt to your organisations brand.

Cons

None found yet as everything we have needed has already been in development.

Pros

Amount of features and support from the team

Cons

I'd make the GUI more user-friendly and interactive

Pros

- the customer service is always there to help
- it's easy to learn the platform and the FAQ helps a lot
- it's very easy to find workarounds to fit your needs

Cons

- no customer support during weekends
- there are still some bugs happening, the majority is fixed pretty quickly by the Product Team, but some we are still waiting :)

Pros

I really think this software is easy to use and this arrived at the best timing ever. During the confinement we postponed and cancelled all our events. Thanks to InEvent we're back on track!

Cons

As InEvent is still very new to the market, there are still some improvements to make regarding "targeting" and also creating general information pages. But I am sure this will follow very soon.

Pros

The software is really user friendly. I really enjoy the branding and networking options.

Cons

For some meetings only having max 17 people on camera can be a limit, however it is possible to incorporate Zoom into InEvent to keep all features and user experience, and this is great!

Pros

InEvent is such a flexible and robust platform! I enjoyed since first contact not only for the great tool that it is, but also for the customer satisfaction approach, reaching excellence in the support, with very emphatic and assistive people to meet the goals of us, customers! I totally recommend it!

Cons

At first it's not intuitive. But it's easy to get to know and with the support and knowledge base makes life easy.

Pros

Overall, InEvent was fairly easy to use on both the backend and from a user experience. InEvent's customer service and knowledge base were oustanding.

Cons

The sponsor functionality could be improved. We had issues with our virtual exhibit hall and giving access to more than one booth staff.

Pros

The back end support and technical know how of the team.

Cons

Pricing plans can be better structured, with more variation and options.

Pros

Mostly i liked the ease use of it.. i can understand features very easily

Cons

Can't change the virtual lobby layout but still i prefer this for it's advantages

Pros

It's a very simple software to figure it out. I'm new at using this platform and I barely had to consult tutorials and such because it was that easy to use. And when needed the support team they were quick and very helpful.

Cons

It would be best for the software to have more editing abilities in the mobile version

Pros

The number of solutions available for all kinds of virtual or hybrid events.

Cons

The price/user if I want to project an event with a lot of free attendees as a trade show.

Pros

Functionality & Continuous Support are the 2 main factors that makes me feel comfortable with the platform.

Cons

Nothing as I get answers to my questions and any additional request is handled effectively.

Pros

A essential solution for digital events. Great platform, with commands that are easy to access and to customize. The customer support is also very effective and agile.

Cons

have greater compatibility with other platforms

Pros

The virtual lobby as well as the invitation and tickets functions.

Cons

Nothing significent. All features, functions are straight forward, easy to apply with an interface that is friendly to use.

Pros

It is easy to prepare and to use for an average person. The platform enables you lots of communication tools. It is a strong software for live content.

Cons

Some features need to be further developed. For example, if you want to use the platform for other than live sessions.

Pros

The best part of InEvent is its vertical integration of services from the first touch-point with users to after the event is finished.

Cons

There are many, many features and it requires a lot of training and dedication of time on our part to know the product inside and out.

Pros

Intuitive and easy to navigate platform. Internal area of ​​the administrator well assembled. Excellent support!

Cons

Improve the matchmaking software and process!