User Reviews Overview
About Swiftlane
Swiftlane is an access control and video intercom system that provides secure resident access, visitor and guest temporary passes, and package management solutions to ensure you never miss a delivery again. Swiftlane's unified...
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- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Swiftlane Review
Great
Pros
Easy to use on the phone because I always have my phone.
Cons
I hate when it logs outs and cannot remember my password.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Beyond satisfied
Swiftlane has been so useful to my company and my team, and I am so happy to have come across it during my juntos search.
Pros
The device is very easy to use. The fact they there is video intercom and the ability to unlock doors remotely has been instrumental, especially during the pandemic. Having a log of everyone that accesses the offices is key. Employees are amazed with the facial recognition for accessing the offices, and Swiftlane is perfect for granting access to vendors. 10/10 recommend.
Cons
Getting the device installed in our Canada office was not as simple, but we can allude it to the fact that the electrician that installed it had never installed a Swiftlane device before.
Alternatives Considered
OpenpathReasons for Switching to Swiftlane
Video intercom; the fact that the product acts as a doorbell- Industry: Sporting Goods
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Not thrilled
Nonexistant
Pros
Not necessary. It just is a program that has not bettered my experience
Cons
Constant problems. Sometimes the gate will not open, and I mousy have my iPhone to enter.
Top Swiftlane Alternatives
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Reliable product
Extremely satisfied with the product performance as well as customer service, they follow up immediately when there is an issue.
Pros
Since it is a software that I use daily to enter my apartment building garage, there has been little to no downtime in the last year that I have been using it, so I am extremely satisfied with it.
Cons
It looks like can only open the garage door when I am close to it and not from my apartment in case I want to let someone in.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Swiftlane Software Review
Pros
Overall I like the Swiftlane software. Once it is implemented, the app is easy to use and the building feels more secure.
Cons
Sometimes the app does not sense proximity to the building and I am not able to open the doors.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
I love it!
Swiftlane is a wonderful tool. I can let visitors and delivery personnel into my building quickly and safely all from my smartphone.
Pros
It is user friendly. I can let visitors and delivery personnel into my building quickly and safely all from my smartphone.
Cons
The passcode I use to get in and out of my building is very lengthy. I would love a fingerprint scanner so I don’t have to worry about forgetting my passcode.
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Best security system
Pros
Its easy to use. You can give access to your guest from your phone.
Cons
The face recognization device is little slow, I think this can be improved
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Great product and makes apartment living easy!
Very good system, and I am happy to use it! It makes living in a large apartment complex easy and simple.
Pros
Building access and user management has never been easier. Software is easy to use, and guests talk about how easy it is to use.
Cons
The account establishment process took quite a bit to set up. It seemed a bit painful in the very beginning
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Easy to use
Pros
When i come back to my apartment It is Easy to access for daily use.
Cons
No any cons so far. I like the swift -line app
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
It's easy to use
Pros
It's really useful and easy to use on daily basis
Cons
I like it the most other then other software
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Attractive, Functional, and Secure Produt
Thus far, the sales and support team at Swiftlane have been great
Pros
Product is very easy to configure and provides terrific granularity.
Cons
So far I have not found anything that I would recommend improvement in the software.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Easy To See Who’s Coming To Your Door
Pros
This system got installed in my building, I live in a small condo building. We were having issues with package deliveries and some being stolen. Swiftlane was our resolution! Love that you can physically see who is delivering packages when they buzz you. It all comes right to your phone for ease!
Cons
The mailman had an issue getting into our building when we first got this installed. But I got him on the phone with our property manager to get him set up with a private way to get in to fill mailboxes, daily. So that was a pain at first.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Great Company, Product and Customer Service!
Pros
The ease of use with the app and the remote access.
Cons
Not realizing that the installation for their products is separate and subbed out but they use a great company Armstrong.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Great for security!
I think this is a great security and visitor management system. I enter my building securely and I also am notified of visitors that enter my gate code.
Pros
I love that Swiftlane has facial recognition and allows me to scan my face to enter my building. Top notch security system.
Cons
Sometimes it takes long to detect my gate in the app, in order to open it.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Great security
Great
Pros
Security of building and ease of getting to where you need to go
Cons
Forgetting passwords, and guests having access
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Safe & Easy Entry
Very happy with set up of app.
Pros
Nuce to mot fumble for a key to get acess to my apartment.
Cons
Nothing bad to say. My 1st experience utilizing this keypad program.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Paddlers Point
Pros
The face ID is a convenient for entering the building
Cons
When the product is not operating correctly it takes the landlord awhile to get it serviced
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Great User Experience
Love this!
Pros
Immediate access feature is so easy to use!
Cons
Not as simple to create a multiuse code
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Great experience!
Pros
The ability to set custom codes for visitors
Cons
Pin pad hardware could be better (slow)
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Not too Bad
It is overall a very useful software and easy to use.
Pros
I like the ease of using this product from my phone and easy methods to permit access to the building.
Cons
The main phone that guests would use to requets entry is always broken prompting them to call my cell to get access instead.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Great Functionality
Pros
I love not needing my keys to enter my complex. Software is very efficient and very little issues.
Cons
When it goes offline. Not often. Sometimes it makes noises like it can’t find a server. Not convenient at times.
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Helpful!!
Super great and easy. I think it would be helpful now to create your own password.
Pros
I didn't realize what I had been missing before this software! The overall ease of use and convenience factor is unmatched!
Cons
That I didn't know about it before! I admit I'm not exactly on the forefront of this kind of software but I do think it would be helpful to get the word out more :)
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Easy to use
It's brought a lot more convenience to my life since it's been installed in my building!
Pros
Visitor tracking, virtual doorman, video call for deliveries
Cons
The software can sometimes be laggy, slow to load
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Swiftlane User
Overall it id better than before this came in place
Pros
It is very easy to come in and out of the parking garage or communal doors.
Cons
If the wifi is not good or bad signal it wont work
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Review by installer
Excellent experience
Pros
Swiftlane is VERY easy to install, and their technical support is excellent whenever we've needed assistance on-site.
Cons
Make the SwiftReader X POE so only one wire run is needed.