TicketCo Reviews

Pros

Easy to use. You are in charge all the time. No need to contact support so that they do it for you. You are the boss.

Pros

Easy of use and the quality of support available.

Cons

Reporting for an entire seasons worth of fixtures, but I believe this is already being worked on.

Pros

Software is fine they don't have a massive data base and not much generic ticket sales on search like other platforms
Its easy to use but could be better

Cons

They move the goal post
we were getting paid out for 2 years before events then decide in breach of contract to not pay out until 5 days after shows which effectively cripples your business

Eventbrite pay weekly and fortnightly so all the advantages of using this new start up are lost

The customers service was good until covid then they hold funds which tells me they are struggling and dont want to pay organisers , they have gone back on contract and in breach of contract.. avoid them. Solicitors will be engaging to release funds.

Pros

Great customer support and service, always available

Cons

Lots of options so initially can be daunting but that’s the flexibility of the product

Pros

Great software that makes it easy to set up ticket sales for concerts and festivals. Very intuitive, and very easy to get help if you should have any problems (most likely you won't). Great reporting system.

Cons

At the moment I don't miss anything. Everything I need is here.

Pros

TicketCo allowed us to focus on our events, and not the logistics related to tickets. The cloud based technology ensured that any modifications on the events were implemented just with a click. The admin sites are user friendly and easy to navigate through, with many good features.

Cons

Some functionalities were not optimal considering multiple events at one time. One should also be able to restrict what sales personell are allowed to see related to remaining volume and sales volume in the app.

Pros

I really like that TicketCo is providing concert promotors with an easy-to-use, cheap and reliable tool to sell tickets. Other services are expensive and out-dated, TicketCo is not.

Cons

I would like to have the possibility to share or send reports directly to music agents on a regular basis.

Pros

I really like the admin page. I also like that you can copy events, it makes it really easy. I like the way the events looks when its done. professional.

Cons

I wish that it was a easier way to take care of the ticket-buyers. That you could stay in touch with them in a easier way then just sending emails to the whole group. That you maybe even could send SMS from TicketCo.

I wish it was easier to track where the ticket buyers came from. And that you could see even more statistics .

Pros

How easy it is to sell yout tickets both online and at the event. I've never had a coworker or customer be confused as to how it works. The event page on TicketCo's website is highly customizable and is a great way to get all the details about your event out there.

Cons

I wish you could sell tickets on Android devices and it would be great to be able to customize the way your ticket looks when printed.

Pros

Easy to establish a new event, flexible ticket configurator. Great overview of sales.

Cons

Need some time to get acquainted with the set-up

Pros

We will do +/- 400 events at SALT (www.salted.no) in 2017-2018. It taks me under 2 minute to announce a new concert or film night. I simply save a lot of time when i use ticketco. It is also easy to learn employees the system. You do not need to be a rocket scientist to use the system.

Pros

The sales reports and the overview are great, there are great reports.
Something more difficult to post free tickets to many different customers.
should have been a feature that could send out to 100 such as four tickets, where you could paste the email addresses of the various 100 at one time.
Or I think this works excellent.

Cons

When I send out many sponsorship tickets, it's not easy. could be sent to many at once, to different email addresses

Pros

Very easy to use. Quick to update events. Good control of the ticket sale. Easy to administrate the events

Pros

It is very easy to work with and create events, tickets, etc.

Cons

Nothing yet. Now I have been using the system for a few months and have nothing to postpone on the system, please contact me if you want to hear more about my experience

Pros

It’s ease of use functionality is above the rest. I absolutely adore this fact because it makes my life a lot less complicated when hosting events for instance.

Cons

No improvements come to mind at this present time.

Pros

Easy to use for smaller organizers and easy to connect to Facebook page

Cons

Could have been better help page to see how the page gets before publishing

Pros

Easy to use, many possibilities, perfect controll of tickets etc..

Cons

We hope there will come an function so the admin app will work with all possibilities in for android users.

Pros

Good control and that we can launch our events ourselves without waiting for permission from others. It is also easy to send messages to the ones that buy tickets etc. It is also very easy to implement with social media, especially Facebook.

Cons

That I dont use all the features... yet. Sometimes a struggle to quickly get to the right place on the app.

Pros

It is easy to learn and to use, and it looks nice. The guys behind it are always easy to reach and willing to help and guide me through anything new.

Cons

There is nothing I don't like. It is a little bit hard to figure out how to set things up by yourself if you don't have any experience using this kind of software, but everything is easy to learn with a little bit of help from the guys.

Pros

This easy and intuitive tool is an excellent way to publish your events, get an overview of ticket sales, season tickets and also to keep in touch with your customers. It links with MailChimp, and I was particularly impressed by their webcast which was really useful!

Cons

I can't think of anything right now. There may be more features in the software which I haven't discovered yet, so perhaps should Ticketco try to offer more webcast and "How to"-emails?

Pros

The ease of use. Watch the user videos and you are good to go with you´re first event in less than 30 minutes.

Cons

We have been using TicketCo for about 2 months now, and all good so far. I´ve got nothing to put my finger on at this moment.

Pros

I was looking for an online ticketing system that offered a seating plan option for a theatre. TicketCo delivered on everything. Customisable price brackets for different seats, promo code functionality, up scaling for things like refreshments etc, free card reader for door sales. I have been really impressed, it has saved us so much time. You can link the booking system directly to your website/facebook account etc and I believe, as a result of TicketCo, we achieved much better sales this year, compared with previous events. Very impressed, certainly the best thing out there after a great deal of research into other companies.

Pros

Easy to use for both me and customer, i do it myself

Cons

Havent found anything i dont like yet,

Pros

I loves the instruction videos, it sure helped me a lot organizing my event! Easy to keep an ete on ticketsales with my own log in account!

Cons

Was a bit confused setting up capasity for my event, but their online chat function helped me straight away.

Pros

It simply saves time and effort!
It makes the administrative work a lot easier, produces reports over buyers and makes the handling of money simple.

Cons

We haven't been able to find a way to prevent one buyer from purchasing more than one ticket yet.
Some of our students managed to buy tickets without registration of phone no or e-mail address.