ESET Secure Authentication Reviews

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews
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User Reviews Overview

About ESET Secure Authentication

ESET Secure Authentication is a cloud-based and on-premise identity and data protection solution that helps businesses manage secure access to data and ensure compliance with LGPD, GDPR and other statutory guidelines. The...

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Feature ratings

Value for Money
4
Functionality
4.4
Ease of Use
4.3
Customer Support
3.7

Browse ESET Secure Authentication Reviews

19 of 19 reviews
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Rajesh
Rajesh
  • Industry: Computer & Network Security
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/07/2021

Perfect application

It's perfect tool for authentication

Pros

ESET has secure authentication and high level encryption. Two factor and dingle based authentication are an amazing feature of it.

Cons

Slight has higher cost but I terms of feature it is the best application

Verified Reviewer
  • Industry: Staffing & Recruiting
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/02/2023

Prevent unauthorized system access with ESET.

If it weren't for the only cons that I put above, it would be the best program I've had in double authentication, it's a real lock that you can trust so that nobody accesses your information in a violent way.It protects very well the information that we have in the databases about our collaborators in human resources, it is really true that it also prevents unauthorized departments from snooping on information that does not correspond to them by faculties.

Pros

We precisely grant the servers and their access to only authorized personnel, the easiest way we have is to have implemented this program, it is very fair to say that when starting it and installing it, the coding is very simple, just like the setup.Key pairing to each user with a simple key is very interesting and there can be reliable and effective secure access management which is what we like best

Cons

In the sense of aspects that I dislike within the software, I think what it could indicate is that it blocks some IPs by default, I think this is somewhat distressing when you do not initially know that the program does this by default and you do not know how to solve it immediately, The other thing is that push notifications often get stuck when you read too much information or the servers are very large.

Response from ESET

Thank you for choosing ESET for your cybersecurity and for taking the time to write such a kind review. We look forward to continuing to serve you in the future.

Replied 20/02/2023
Greg
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
5
Customer Support
1

2
Reviewed on 24/03/2020

Love it when it works

Once again love it when it works, gets slow at times, and give up for a week if it breaks. --- see above

Pros

Simple for users to use, on premise based

Cons

When it works fine, when it does not I have found support is useless. I have found functions on the app for Android that tech support does not know about and told them. Reinstalling is not always an option. Tech support always wants me to run all kinds of different diagnostics on our server, it is NEVER our server. It seems like ESET does not know what both hands are doing, the problems are always on some server there the techs do not know about. I have found that all problems go away if I just disable the software for a week and just wait for someone at ESET to discover they need to reboot a server and the problem goes away. I also know from talking with counterparts when ours does not work theirs does not a well for the most part. Not our server...

Top ESET Secure Authentication Alternatives

Microsoft Project

RSA eBusiness Solutions

0
Vincent
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 31/03/2020

Second Level Authentication

Remote Desktop is more secure

Pros

The ability to be integrated into windows OS

Cons

PUSH NOTIFICATIONS ARE SOMETIMES DELAYED.
Server IP addresses are not US.. Layer 7 filtering does not work.
s

Alternatives Considered

Viber and RSA eBusiness Solutions

Reasons for Switching to ESET Secure Authentication

ESET reviews, pricing, ease of installation..
Verified Reviewer
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 02/03/2023

A good partner of double layer authentication in security.

I have done very well using the program, it came at an essential moment for me in which I needed to be able to give extra security to the files with which I work so that attendees could enter only what is allowed and prevent misunderstandings.

Pros

It is especially for large companies with professionals who have sensitive data, this eset generates a tool capable of covering all the essential files and data in the eyes of the curious and thus being able to provide an information security barrier. This is stable and does not have problems with passwords or its extension like other softs.

Cons

At the beginning it is quite difficult to enter and interleave everything in the same system, you have to generate a scheme when you have a lot of data and different departments as well.

Response from ESET

We appreciate your fantastic review of ESET! Thank you for sharing and for your continued loyalty!

Replied 07/03/2023
teran
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 01/04/2023

Seure service

Used this only once and I felt like this added an extra layer of security to transactions.

Pros

This provides another layer of security in terms of authentication. This prevent data leakages and unauthorized access to data by asking both token and password. This is using in different industries such as banking and healthcare.

Cons

If someone lost his/her physical device, then it will be a problem since they cannot get the code.

Response from ESET

Thank you for choosing ESET as your cybersecurity provider, and for taking the time to write such a positive review. We appreciate your time and look forward to continuing to serve you in the future.

Replied 06/04/2023
Chris
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 03/04/2020

Easy Setup and Administration

We started using it a few years ago to secure remote access and Outlook web access for users.

Pros

It's incredibly easy to set up the server side, add licenses and roll out the app to users.

Cons

In previous versions, the upgrade process was very inefficient. There are some issues where support hasn't been able to help very much as well.

Alternatives Considered

Duo Security

Reasons for Switching to ESET Secure Authentication

Ease of setup and less outages
Verified Reviewer
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/04/2021

User friendly Software

Pros

it is fast scanning software
Alert for Antivirus

Cons

I could not use more because some of the features were expensive to me.

Mark
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 19/03/2020

ESET secure authentication

Pros

Software is generally easy to use, install, upgrade and (now) has most of the features we need.

Cons

keys\tokens on the clients get corrupted fairly often without any warning or indication to the end user that something is wrong. We need to have the end user delete the app, resend them the invite text, etc.

Stephen
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 31/03/2020

QUick and east 2FA

Pros

Installed easily. Integrated with out Radius server easily. The app works well. SMS does as well. I'd say the only issues were simple understandings of how the service worked.

Cons

Activating a new user is a tad of a chore, but once setup it is seamless.

Cara
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
2
Customer Support
0

3
Reviewed on 30/07/2021

Frustrating does it’s job

Pros

Works- keeps information safe no issues

Cons

Can do things too well- a pain to get to your own information

Kevin
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
1

4
Reviewed on 19/03/2020

Easy to use product. Support is lacking

good product support not good.

Pros

Simple on premise software that works. Yearly fee, but not forced to be in the cloud. Lots of API's

Cons

Software is always evolving in features. When there is an issue support is lacking on what to do but uninstall and reinstall. Biggest issue is when other companies update their tech and we lose compatibility with eset. like checkpoint updating their firewalls and now radius does not work to 2FA

Alternatives Considered

Duo Security

Reasons for Switching to ESET Secure Authentication

on premise
Kevin
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/03/2020

ESET Secure Authentication

This is a great product to solve the security concerns we were seeking when connecting remote users. The setup was fairly straightforward and easy. The support team was a great help as well.

Pros

This is a great product to solve the security concerns we were seeking when connecting remote users. The setup was fairly straightforward and easy. The support team was a great help as well.

Cons

It would have been nice to have a simple set up video for Active Directory and the workstations to view prior to installation. Once I was able to get it installed and working I understand how simple it was. However, having a video or something to refer to would have been a great help.

Jeff
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/03/2020

Quality security addition without complex setup

The ease of setup makes this product better than the competition.

Pros

The ease of setup, We didn't have to jump through any hoops to get it done.

Cons

We have had couple of brief outages. The issue of not allowing pop ups on an iphone

Alternatives Considered

Microsoft Project

Switched From

Microsoft Project

Reasons for Switching to ESET Secure Authentication

Price and ease of use
Kevin
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 19/03/2020

Just do it!

First and foremost I want to say that if you are using RDP you must use some sort of dual factor authentication. RDP without that is a sitting duck for compromise. That being said, ESET Secure Authentication is not expensive, and it not difficult to setup.

Pros

I didn't find this difficult at all to setup. In fact, I have some very low tech users I assisted with setting this up on their smart phones and could do it by check talking to them over the phone. It is a big help to not have to set it up on everyone's phone for them.

Cons

There are a few wrinkles that you have to understand in order to make this work correctly, but over all it isn't difficult to setup.

Mark
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 20/03/2020

My Review

Pros

Able to configure it with our ASA firewall for VPN users.

Cons

I had a problem with setting up ESET SA. I had to contact support multiple times on getting it resolved. I found that ESA was having a problem recognizing users in the VPN group that didn't have 2FA enabled.

Alternatives Considered

Duo Security

Reasons for Switching to ESET Secure Authentication

Because ESET SA was on premises software.
Brian
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/03/2020

Works for our 2FA Needs

Pros

The push notification/approval though the app is very useful.

Cons

I wish that I could integrate with the generic authenticator I already use.

emmanuel
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 07/12/2022

eset secure

Pros

really useful to secure username and passwords

Cons

sometime it may be hard to figure out how to get a safe password

Response from ESET

Thank you for your kind words,
ESET is proud to serve as your security solution.

Replied 15/12/2022
Leonardo
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
3
Customer Support
0

4
Reviewed on 30/07/2021

Very useful security software

Pros

Easy to install, and run. Doesn't consume much resources of your computer and it's handy to make your computer a bit safer.

Cons

Appears some spam windows time to time and this may be annoying when you're focus on your work.

19 reviews