Heimdal Privileged Access Management Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Heimdal Privileged Access Management

Heimdal Privileged Access Management is a PAM solution designed to simplify and segment the management of admin rights within an enterprise network. It ensures the proper enforcement of the principle of least privilege, which...

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Feature ratings

Value for Money
4.6
Functionality
4.5
Ease of Use
4.6
Customer Support
4.8

Browse Heimdal Privileged Access Management Reviews

19 of 19 reviews
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Allan
Allan
  • Industry: Textiles
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 16/03/2022

Easy way to control admin rights

Pros

- Easy way for users to apply for "admin right"
- Automatically removal of rights after predefines duration

Cons

- Few examples where the given "admin rights" is not working.

Verified Reviewer
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 20/05/2024

Heimdal Privileged Access Management Review

Heimdal Privileged Access Management (PAM) offers advanced security features and robust compliance and audit management capabilities. While the solution can be complex to implement and manage, the benefits it provides in terms of enhanced security and improved efficiency are well worth the investment. Heimdal's customer support and service have been excellent. Overall, I highly recommend Heimdal PAM to businesses looking to improve their privileged access management.

Pros

In terms of professionalism, Heimdal PAM is a highly reliable and trustworthy solution that is used by businesses of all sizes and industries. The solution is backed by a team of experienced cybersecurity professionals who are dedicated to providing exceptional support and service to their customers. Additionally, Heimdal PAM is regularly updated and improved to ensure that it meets the evolving needs of businesses and the changing cybersecurity landscape.

Cons

The top cons of Heimdal Privileged Access Management (PAM) are its complexity, high cost, and potential challenges in achieving seamless integration with other security tools and systems. These drawbacks should be carefully considered by businesses when evaluating Heimdal PAM as a potential solution for their privileged access management needs.

Michael
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 30/12/2024

Review of Heimdal

Pros

End user ease of use of product, this product is simple for our end users to understand and use

Cons

id like to have more control over what users can use pam with, as in maybe not allow system settings to be accessed

Alternatives Considered

Microsoft Intune

Reasons for Switching to Heimdal Privileged Access Management

Price, we will probably eventually move over to intune as we want to manage solely through intune but for now and the next couple years we will use heimdal

Top Heimdal Privileged Access Management Alternatives

Intercept X Endpoint

SecurEnds Identity Governance and Access Control

Securden

0
Mick Jagtfelt
Mick Jagtfelt
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 28/08/2023

Good basic PAM system

Overall good - easy to setup, understand and deploy and i would take it over manually controlling PAM any day-

Pros

Overall its very easy to deploy Heimdal products, if you already use Heimdal its as simple as enabling the feature in the GP, and you're good to go.

Cons

The user experience leaves something to be desired in comparison to Admin By Request, users needs to right-click a file to run it with Heimdal PAM, with ABR its inline as soon as the exe is run. There is also no mobile app that support SAML logins for admins.

Frederik
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 23/03/2022

Great product! Great value

The users has never been happier. Now they can request software and much more with our moving away from their office or writing complex and long emails about what they need.

Pros

Easy to support the users of the organisation.
With the app and dashboard it is easy and quick to give privileges to the users that need it.

Cons

It takes a bit of time to get used to the dashboard and find your way around. But after a short while, this is easily to get the hang off.

Yannick
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/04/2022

Making PAM easy to manage

Pros

It gives us the ability to allow temporary admin rights, while keeping and maintaining an overview to ensure it's used in the right scenarios and applications.

Cons

It can be a bit difficult for the end-user to discover the feature from the dashboard

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/03/2022

Antivirus review

Pros

I find it is an easy platform to use, best way to secure your computer against cyber attacks, fell much safer with it. Totally recommend!

Cons

Not difficult to use.

Ancuta
Ancuta
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/03/2022

Nice experience!

Pros

Easy integration and nice interface!
It is user friendly!

Cons

I would have loved to receive more tips and tricks about using the software at its full potential!

Razvan
Razvan
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/03/2022

Amazing

Pros

Is safe, easy to use and communication is quite promptly.

Cons

It looks a bit hard to configure but not impossible maybe until I get used.

Alexandra
Alexandra
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/04/2022

Software Review

Pros

easy to use
no problems with the product

Cons

Nothing to dislike about the product.
Did not encounter any issues while using it.

Brian
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

5
Reviewed on 05/07/2022

Great approach but with rough edges

An excellent solution but one that needs polishing to get it right. The admin via an app is frustrating as it logs the admin out - so no push notification and doesn't use biometrics to authenticate the user - so every time you have to login in with email, password and then got to the separate Authenticator pp to get a code. Not a good workflow. It is like the development team got ahead of the human interface team.

Pros

The ability to downgrade the users to standard users remotely and elevate them remotely when required - to install an application.

Cons

The interface and language used - are clunky and unintuitive. They confuse users with the prompts and language used and the interface is confusing.

Mick
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 23/03/2022

Easy and fast deployment, great management

Great!

Pros

The ease of deployment and maintenance of the product

Cons

Targeting GP's to specific users and devices can prove tricky, an OU filter option would help.

Tobias
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 02/02/2022

Good product

Pros

Ease of use and deployment. Fast and competent support.

Cons

There are no immediate disadvantages to using PAM

Muralidas
  • Industry: Maritime
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 31/01/2022

Heimdal PAM Review

Good and must need product in a company.

Pros

It's removing all administrators from the administrative group and disabling administrator. And for users, its easy to elevate.

Cons

Cant exclude a particular user from the Heimdal until that user is part of the existing administrative group. We can create PAM admin but can't limit it to a particular location. But while excluding a user. Need to exclude the user via CSV import option. Group policy update took a long time after the administrator allowed the elevation.

Bogdan
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/03/2022

Best on the market

Pros

the system is easy to use and very friendly

Cons

i have nothing to say that is bad or to change my dicision

Raluca
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/01/2022

Very helpful tool

Impeccable user experience. Easy to use solution that provided us with strong security features that protect our data

Pros

Integration of Privilege Access Management & Application Control. Great support!

Cons

It would be nice to have the same options for MacOS as they have for Windows

mihai
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 21/03/2022

PAM opinion

Pros

Is easy to use. I like the feature that it allows you to revoke admin rights on machines, without having to remote on them and make a more time-consuming work.

Cons

When typing the “Reason for elevation”, it doesn’t take the Enter. You have to press using the mouse on the button that it has to offer, which is a little bit less efficient, but that is all.

Elza
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/04/2022

PAM review

Pros

With only a click of a button, I can get admin rights on the machine.

Cons

Some functionalities need a reboot in order to apply, but that is ok. Many similar software are behaving the same way.

Sabina
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 17/04/2022

Privileged Access Management opinion

Pros

The product is very easy to use. With just a click of a button, I have admin rights on the machine.

Cons

Nothing comes to mind about what is wrong with this product.

19 reviews