PageDNA Reviews

Pros

PageDNA provides the flexibility of multiple storefronts, each tailored to suit different partnerships. These storefronts are exceptionally versatile and have become a crucial tool for both our team and customers.

PageDNA has exceeded our expectations regarding customization options and order management. The robust customization features have allowed us to precisely tailor our print and marketing materials to meet our requirements, ensuring a consistent brand image.

Notably, PageDNA's customer support has been outstanding. The responsive and knowledgeable support team promptly addresses any questions or concerns, significantly enhancing our confidence in the platform.

PageDNA is an incredibly valuable asset for our company.

Cons

Setting up PageDNA might seem challenging for those less tech-savvy, but the platform compensates generously with exceptional customer support and comprehensive documentation and tutorials.

Pros

Very flexible and powerful, yet fairly easy to understand and implement.

Cons

I don't have enough experience with the product to answer this. I can say that everything we asked during a very detailed demo process was responded to.

Pros

Very easy to set up and use. Implementation Manager was awesome to work with. [sensitive content hidden] made it very easy to understand and work with the product.
Customer service is amazing, quick to respond and fulfill our needs.

Cons

No Cons! Can't think of anything that we didn't care for!

Pros

Ease of setup, large feature set, excellent support, reasonably priced

Cons

Time difference between us and PageDNA (midwest vs west coast)

Pros

Customer service is the best in the industry. 5-Star product; however the people make it shine.

Cons

Some features like split shipping or multiple single-user approvers. But those are bonus / wishlist.

Pros

The level of customization is what drew us to pageDNA. We needed a solution that had a broad scope and able to accommodate customization, product and inventory management, and branding.

Cons

pageDNA works very well for us and there is very little we dislike. What causes us the most problems is finding features during programming sometimes in not very intuitive. That said customer support is very helpful and resolves any problems quickly.

Pros

My favorite part of PageDNA is how easy it is for me to manage and administer the site. I am responsible for all products and pricing on the site. Updating things like paper pricing can be done easily with just a few clicks.

Cons

When looking at the "Order Manager" site, it would be nice to see more information about current orders such as "Order Status" so that my staff could quickly orders that are in production, complete, etc...

Pros

The features of PageDNA web-to-print system are fantastic. We purchased this cloud solution to automate a new customer that we on-boarded. We have some complex templates and PageDNA was to implement all the features needed. The integration of PageDNA via XML into our ERP was simple. It worked flawlessly the first time. We've had issues with other Web-To-Print vendors when it comes to integration with manufacturers but not with PageDNA. Theirs worked right out of the box.

The PageDNA Learning Center is a great foundation for the PageDNA administrator along with their . The kick-starter program was great. Their implementation staff was very knowledgeable. They kept the project moving along and help us solve problems during our weekly calls without having to go to support, which saves everyone time and money.

PageDNA is constantly evolving their offering by adding features requested by their customers. The keep their customers in the loop with what's new and the features coming out in their releases.

Cons

The only part that is lacking is the order data analytics reporting on the site itself. They are working on enhancing this to allow you to extract the data and import into Crystal Reports or something similar. This will allow their customers to analyze the data however they need to.

Pros

My favorite thing about PageDNA is their FANTASTIC Customer Success Department! I have worked in the printing industry for 10+ years & with all of the great vendors I've worked with, I have never EVER experienced working with a customer service / support team as fast, knowledgeable, & understanding as the folks at PageDNA. They also seem happy to answer & fully explain all of the "How?" & "Why?" questions that I ask. #SupportGOALS!
From the million ways an approval can be routed, to the countless look & feel options, PageDNA is WAY more dynamic and customizable than any other Web to Print software I have ever done a demo of, used myself, or seen online.
If you can dream it, I'm 1000% confident the PageDNA team can make it happen!!

Cons

Seriously...NO Cons! I feel like for every complicated idea I come up with, either their Knowledge Base or Support Team has answers for me.

Pros

Our team has repeatedly been pleasantly surprised with the ease-of-use, depth of customization, and breadth of features available in PageDNA. Each time we have needed a new feature to meet a customer's business need, we have found that it was already built into the system, ready to be quickly implemented.

Cons

We have not yet encountered any negatives with our PageDNA integration. In fact, the team at PageDNA has been very active in their communications with us both before and after launch to find out what, if anything, they could improve, clearly demonstrating their commitment to continual improvement. This forward-thinking has made us confident that they will be able to handle our changing needs in the future.

Pros

Ease of use and endless features. Pretty much if the platform doesn't support it, it doesn't exist. I can't count the number of times that we've asked for a feature and it was implemented. We've been a customer for over 13 years and the platform has helped us automate so many tasks, no just web-to-print. We highly recommend PageDNA if you are looking for a web-to-print solution or a way to automate processes. They also integrate into all the major MIS providers so it eliminate double entry and re-keying of job data.

Cons

I can't think of any cons, we are a fan of the platform and support./

Pros

This software gave us the ability to customize every aspect from design, auto ordering, to invoicing for each custom ordering website for our customers. PageDNA has an amazing tech team and product support group behind them. They are extremely fast at responding to service tickets and have done an amazing job following up on custom training sessions to make sure it was still running smoothly weeks after we have completed trainings. Their communication and understanding is the far superior of any supplier or partner we have.

Cons

We have not run into an issue that we haven't been able to fix with PageDNA.

Pros

The software is very customizable and you can pretty much create what your customers' requirements are. We have many custom portals with on PageDNA with varying requirements. We have not run into anything that the software could not handle.

Cons

Since we create and program all of our portals, we need to learn all the coding required. That said, not everything is explained in the online instructions. In some cases we have to contact tech support for their assistance. The Good news is that they are extremely responsive and have always guides through the process.

Pros

User friendly, great features and excellent customer service

Cons

There isn’t one negative I can say. It’s an excellent software. I’ve had 4-5 demos with other companies software and pagedna is the best I’ve seen.

Pros

The reporting functionality is extremely robust. Any report can be auto generated based on the data that gets input. Customers also don't need to be computer savvy to place an order and get their correct job in return. It is extremely customizable to create an easy interface for our clients.

Cons

The only feedback I can supply here is sometimes bulk orders (when clients upload large spreadsheets of individual orders) can be tricky to set up. Once set up though, they are flawless.

Pros

Robust variable templates and highly configurable ordering process.

Cons

You can do almost anything you can dream of with PageDNA, but you'll find your limits quickly if you aren't at least somewhat comfortable with writing and editing code. Fortunately, this is where PageDNA's friendly and highly responsive tech support come into play. They have rescued me literally hundreds of times, usually at no extra cost.

Pros

It is extremely reliable with no down time. The support team when needed is above and beyond. The service stands far above their competitors.

Cons

I cannot think of a negative. I have used this software for 11 years and have always been extremely happy with it.

Pros

Item Wizard makes creating a new style a breeze.

Cons

Really can't give something that I don't like, because this software did everything that we needed and when I couldn't figure it out the top notch support team would help me.

Pros

Our Professional Services Manager, [SENSITIVE CONTENT HIDDEN]..
We like how easy it was to make changes to products in our stores, and uploading items from other sites. we like how easy it is to get help and solutions to any issues that may arise when dealing with some of our more particular clients.

Cons

We are roll to roll printing, so some of the things we needed the software to do required workarounds, but they are few and far between, and customer service is more than willing to either come up with new solutions or make changes

Pros

Flexibility and integration to various platforms

Cons

Would like to see more dynamic template building functionality (i.e. wysiwyg-editor)

Pros

PageDNA is a tremendous asset to our company. Their software powers online storefronts that can be tailored to any client. As an administrator, I find it easy to set up and maintain, and our customers love it!

Cons

I don't have any significant issues with this software.

Pros

Ease of use and endless features. Staff really enjoy the web to print features.

Cons

Nothing on the cons side. We enjoy using it .

Pros

PageDNA has a professional look and feel and is intuitive and easy to use. Compared to similar products, PageDNA is the best choice.

Cons

There is nothing about this product that I don’t like or would want to change.

Pros

We love this software and its capabilities, but mostly my raving review has to do with the people who help and support us, I feel like I constantly ask dumb questions and screw stuff up on our sites all the time and I send an email out and everyone is always willing to respond with a fix or hop on a zoom to help me fix it. We are so grateful for the support from PageDNA and how they help us attract and keep our clients.

Cons

I really can't think of anything negative to say!