vScope Reviews

Pros

Its easy to generate reports to collaborate with different parts of the organization. Reports that we did manually we can have updated daily and always have ready to share with management or other intrested parties

Cons

One thing we wished would be added would be to see more who made a change in AD objects for example not just that a change has occured

Pros

It's very fast, the possibilities with all available data is almost endless. The support is both very quick and they're overall very responsive to implementing new ideas and features.

Cons

Can be quite daunting to realise new ideas in the correct way (what is the correct way?). Many possibilities to accomplish the same thing.

Pros

Ease of use, its smart database and setting possibilities. And the customer support.

Cons

I don't have any complaints at this moment in time.

Pros

Billing module, ease of use when "all" (most) data is available in one system.

Cons

Today a bit troublesome to add connectors that we need but not in the system.

Pros

I'm no longer blind and can see how many users, devices, software etc we have and have an updated view. Dashboards and tables can be shared with controllers and business so they can see and check their own resources.

Cons

It provides good value but could be cheaper :) It has the ability to track changes on various KPI's and custom values and alert but it's not realtime. That would be nice. More graphs and ways to visualize data on a dashboard.

Pros

Thorough overview of all assets in the organization.

Cons

Sometimes difficult to assess assets that are duplicated among several sources.

Pros

It is possible to set up your own reports in the system. Very useful.
vScope is also a very good tool to use for service mapping.

Cons

It takes some time to understand how the gui works.

Pros

Very positive thinking support personnel that either helps you solve your issue immediately or bring it up for review to solve it via an update.

It is fast to work with and easy when you learn a few basic quirks and tricks.

Cons

Dashboard function needs improvements in its customization abilities. Very limiting from an UX perspective.

Pros

The most impactful feature for us was the search feature. Espicially from a day to day basis use it to search for users or machines instead of the clunkiness of going to a remote desktop and using the active directory directly. Another impactful feature for us was some case specific tables that we were able to setup with ease instead of crafting and running Powershell scripts for the same information.

Cons

Some few integrations that we would find useful is missing but the contact with their support and development team has been superb. They don't shy away from keeping their customers happy and really strive for betterment of their product. Overall I can't pinpoint anything else that I really disliked about this software.

Pros

A number of very important infrastructure reports and tech data are very easy to access now for whole the team. The UI is logical and friendly, easy to start with.

Cons

I don't have any complaints, good product.

Pros

We like the ability to provide non-technical staff the ability to view asset details and Active Directory information without providing them access to make changes. Vscope provides excellent dashboards and reporting without providing any access to servers to other assets directly.

Cons

The alarms and notifications are adequate but could be improved.

Pros

I contacted support and get response within half day, then they investigated our issue and started to fix this issue by a update ASAP.I get feedback when IT was ready for test again, then some more things needed to be adjusted and they did within 24 hours. super great service and support from tech personal [sensitive content hidden] and the team.

Cons

Noting yet maybe I will find something further on .. how know !

Pros

Connector setup to different sourcesBuilt in tables and dashboardSearch capabilityCustomer Support every step of the way when we had any issue

Cons

The integration connectors for SQL, having to create 1 for each server. would have liked to have a IP range and PORT numbers for 1 connector

Pros

Very easy to set up inventory, a growing knowledge base, and most important an amazingly dedicated and skillfull support that thinks out of the box and are always ready to assist their customers.

Cons

Sometimes we struggle with performance issues. This have been taken seriously by Infrasight Lab and is said to be resolved completely for us with next generation of database.

Unfortunately for us no support for AIX.

Pros

Easy to set up
Multiple Data Sources (On-prem, Cloud, AD, VMs, Physical machines etc)
Easily integrated with AD
Good overview
Out of the box Dashboards
Customizable to fulfill all your needs
Reporting Services
Service Cards
Great support and onboarding process

Cons

Minor tweaks in menus, tends to be a lot of clicking around. However a minor con, as soon as you have used the product for a couple of days you get your head around how to create your dashboards tables etc the easiest way.

Pros

The ease of use! When you have figured out the settings for inventory & access (security & login). Its very much a plug.n play solution.

Cons

I miss that there is little or no activity on the community side of things. Would be great if there was some template & guide site like squaredup.com has for its community.

Pros

The tag-manager is super powerful. To create rules for tags is the main strength with this software in my belief. The way vScope automate dokumentation and categorization is amazing.

Cons

It take some time to get your head around some functions, but soon you realise the benifits.

Pros

To be able to gather all data within an second.
See all data it in a graphical view
Easy to activate and inactivate a "value", for example to see Last Logon for a user
History and Compare

Cons

For me its not easy to find an exisiting KPI or making one on my own
When i move a KPI- the dashboard rebuilds (i like to group them in categories - client and user)

Pros

Huge amounts of data, yet fast. Bot collecting and presenting.
Intuitive GUI with lots of useful out-of-box templates.
Historical data for AD objects. "Which users joined that group last month?".
Great support.

Cons

As long as you know what to scan for, there's no real cons.

Pros

Very dynamic and useful. If you have the knowledge and need, you can find exactly what you need.

Cons

Takes some time to learn and master. Somewhat confusing filters but you get use to it.

Pros

immediately when you start using vScope you are struck by how easy the information is to access. You dont need to set up a lot of things to get most of your infrastructure data. Easy connections to cloud services makes it an ideal platform to use to get reports from services where reports are hard or cumbersome to make. It's also very easy to customize to get your own dashboards, or scheduled reports to effortlessly get your information you need.

Cons

Sometimes I struggle with the more advance filtering options, maybe beacuse there are a lot you can do, and I seldom have time to give it enough time to really understand it.