Google Chat Reviews

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
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User Reviews Overview

About Google Chat

Google Chat is a messaging platform that helps businesses of all sizes establish individual and team communication across the organization. It enables team members to upload, share and collaborate on Google Docs, Sheets, Slides...

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Feature ratings

Value for Money
4.6
Functionality
4.3
Ease of Use
4.6
Customer Support
4.4

Browse Google Chat Reviews

2,342 of 2,342 reviews
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Farzanah
Farzanah
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/02/2024

We love Google Chat for team communication

Pros

It works brilliantly for internal team communication. you can share files and start a google meet from the chat options

Cons

nothing really, works very well. I can't really fault it

Khim Cate
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2023

Convenient and user friendly Chat interface

It is awesome. We can easily contact employees when needed. The mobile access also helps with urgent communication. Google chat understands the value of urgent and instant messaging, making it easier for users to post important files, updates and mention on channels. Evertything is easily organized thanks to Google Chat.

Pros

I like the real time updates on desktop notifications, how you can mentiom someone especially for urgent situations, creating channels as necessary. It makes everything more easy to organize.

Cons

None, everything is great! Even the new updates where the user chat is on right and other party messages is on right makes everything more easier!

Robert
  • Industry: Philanthropy
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 22/01/2024

Hangouts was better

Terrible I hate it! The program it replaced “Hangout”
Was better

Pros

No pros all cons,
Maybe ok for a business use though I do not see how.

Cons

The entire app IMHO is terrible.
Hangouts which it replaced was hands down better

Top Google Chat Alternatives

Advik
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
1

4
Reviewed on 02/10/2024

Google Chat is overall a good free chatting website

It is a good free website that is recommend to users who don't want to pay money, want good seamless integration with other google apps and fine with less moderation options.

Pros

Google Chat has nice alignment with other google applications and is free for users to use.

Cons

For managing overall workspace and chats, google chat limits moderation for companies. There is also limiter support for other applications expect from google.

Hussein
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/09/2023

Are you loosing due to miscommunication and delayed communication? The solution is here.

Good deals. More achievement, clear communication channel and committed service delivery. Google Chat is a bundle of benefits.

Pros

By far, Google Chat is of help. Very impressive and reasonable cost, high accuracy in its performance. As a CEO, instant messaging has been the most salivating deal. I can reach out to leaders from different departments fast and instantly. Mass texting saves time. I also like the live notifications made possible by Google Chat.

Cons

Just a simple and easy to use software. No complicated features or themes. It has no challenge to me.

Verified Reviewer
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/06/2024

Convenient Messaging Platform

Pros

I love Google products because it integrates with each other. The way that I can conviently access chats with other Google products by simply using Google Chat, it is very helpful for business owner like me. It lessens time and make my conversation with possible clients more easier and faster.

Cons

Some problems that I have encountered using Google Chat is that why is there a character limitation when texting? Why is there a need to limit the characters when texting? I hope the developers must improve this feature because I don't get the purpose of it.

Ellenore
Ellenore
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 13/02/2024

Easy to stay in touch with coworkers while working remotely

Pros

I am a hybrid employee, and I find it very simple to stay in touch with my coworkers around shared projects even when I’m not physically in the office. I also like that I can quickly ask a question even if the person I’m messaging is in a meeting.

Cons

I wish that I could send more than one image at a time.

Jose
Jose
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
0

4
Reviewed on 22/04/2024

A must for teamworks using Google

Pros

It's already integrated on Workspace solution, so it's easy to communicate with teams instantly.

Cons

Its not than intuitive even if its part of the Gmail interface.

Alternatives Considered

Microsoft Teams and Slack
Stace
Stace
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/03/2024

Instant messaging with ease

Pros

How easy it is to use and how easy it is to share things with external clients

Cons

I have no major dislikes about Google chat

Douarou
  • Industry: Music
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/09/2024

Review best

Fast best use to reliable and easy to reach

Pros

to send message and receive as fast in the mobile

Cons

Connect with correspondence and control messaging

Aaraj
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/02/2024

Google Chat Review

My experience with Google Chat has been positive overall. It offers a user-friendly interface, seamless integration with other Google Workspace tools, and effective real-time communication features. However, occasional glitches and the need for more advanced customization options could be improved.

Pros

I find Google Chat's seamless integration with other Google Workspace tools, real-time collaboration features, and intuitive interface particularly beneficial for efficient communication and teamwork.

Cons

Some users may find limitations in customization options or features compared to other messaging platforms. Additionally, occasional glitches or technical issues may be a downside for some users.

Lani
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/03/2024

Using google chat for years as a Team leader

I have used this for many years and i really like everything about google chat

Pros

I like google chat since this platform is being used at my work and it is actually a good tool for a company that has over thousands of employee

Cons

Sometimes the application is taking too long to load. there are some bugs hat is needed to be fixed

Ariel
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/08/2024

Tired of mass company emails? Try google chat!

Our company enjoys google chat. It's easy, efficient, and keeps everyone in our company on the same page.

Pros

Our company utilizes google chat on a daily basis throughout the day. Google chat is mostly how we communicate to 50+ employees at two separate locations. We have a chat group specifically for all employees as well as multiple different chat groups for different departments. The feature to @ a group or person is a perk as well. The convenience of sending a quick message in google chat is a lot more efficient than typing up a mass boring email. You can also download the app!

Cons

I don't have anything that I can consider a con for google chat.

Bilal
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/02/2024

Google Chat

It's a messaging platform that allows users to communicate through direct messages and group chats, integrating with other Google Workspace applications for collaborative work. Users can share files, collaborate on documents, and stay connected within the Google ecosystem.

Pros

Google Chat for its integration with other Google Workspace apps, real-time collaboration features, and organized conversation threads.

Cons

Google Chat's interface to be less intuitive compared to other messaging platforms.

Alex
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 11/10/2023

An accurate communication platform developed by Google.

Chat offers a range of collaboration tools, including real-time messaging, file sharing, mentions, and task management, which helped teams communicate and work together effectively.

Pros

Google Chat is integrated with other Google Workspace apps, including Gmail and Google Drive, making it easy to share files, schedule meetings, and collaborate seamlessly within the Google ecosystem. It has threaded conversations which are organized into threads, which helps keep discussions focused and reduce clutter in the chat interface.

Cons

Google Chat is available as part of the Google Workspace subscription, which may be costly for small businesses or individuals who only need chat functionality.

Marcos
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/05/2024

I love this simple dynmic platform to engage

Pros

The ability to share thoughts and ideas in a blink of n eye

Cons

Nothing it's the best tool out there couldn't vlcompete

Jatin
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/08/2024

Good Chat opinion

User-friendly interface
Seamless integration with other Google apps
Reliable performance
Robust features for teams and businesses

Pros

Real-time messaging and file sharing
Integration with other Google apps like Drive and Calendar
Ability to create groups and chat with multiple people at once
End-to-end encryption for secure conversations

Cons

No support for sending large files (limited to 100MB)

Verified Reviewer
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 10/02/2024

Very fast instant messaging

Very good software and I recommend it for other Google user.

Pros

It gives room to express yourself without failure

Cons

The software does not have any defects.

Nisha
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/05/2024

Texting with privacy

Pros

I liked how our company can instantly reach another team member while continuing to work without disruption

Cons

Sometimes when we don't get a notification that someone messaged us and it is minimized so you just have to make sure to pay attention at the bottom of the screen

Candace
  • Industry: Fishery
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 17/04/2024

Amazing fast

Pros

I love how it's send my messages fast and my workers get them right away. Also love the emojis.

Cons

Nothing this app does everything amazing

Turan
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/07/2023

All features in one software

Like all Google products, this service and product has been prepared with user comfort in mind. Simple, advanced, professional software. A system that can be used and works on every platform. Minimum resource consumption, maximum performance. Zero storage usage. Online access. Secure data access.

Pros

Hangouts is one of the best chat and communication programs released after its removal from the market. Being fast, easy and practical, it offers comfort to all users. Unlike normal chat software, it offers an ideal service for meetings, thanks to its event tool, project presentation, calendar integration and plug-in tools. Thanks to its mobile integration, it can be accessed from anywhere and from any platform.All your files, images and other data are safely stored on Google servers.

Cons

It is very difficult to find a negative or negative trait. It serves all levels and platforms, from basic to maximum. Identify your needs and start using it.

Ching
  • Industry: Consumer Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/03/2024

Active Communication

I highly recommend using google chat you can both use your personal and work email. Real time communication, has the option also to send file, even emojis

Pros

Real time sending messages and received messages

Cons

You can use your personal email and even if you do not download the app you still have access to it

Annika
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
4

4
Reviewed on 02/05/2024

Communication room.

Easy to create communication space for organization and group.

Pros

Google chat is free communication space and easy to share ideas. As organization it has simplified communication because it requires no subscription to use.
It's cheap and flexible.

Cons

Google chat is highly encrypted has no dislike.

Amy
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 28/12/2023

a crucial part of our G Suite

It is great - simple. easy to use, mobile options - all good!

Pros

I love that Google Chat is right there with my work email - same screen, same interface. I also love the mobile option - keeps us all aware of chats even if we step away from computer. We are a remote office so this is very important for us. It is simple and easy to use. We love not having to use another product in addition to our G Suite

Cons

It has changed here and there with notifications and appearnace but this is not a huge deal.

Chanda
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 22/02/2024

Google chat

I use for office use chat with team discuss about the meeting and share details

Pros

It is good app immediate response add more people and use is nice

Cons

It is simple and everyone can use it normally

2,342 reviews