User Reviews Overview
About Apicbase Restaurant Management
Apicbase offers a cloud-based F&B Management Platform for inventory management and other back-of-house operations for foodservice businesses. Apicbase provides solutions for restaurant management, kitchen scheduling, inventory...
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- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
F&B Manager
Pros
To make it easier for me to do my job.
Cons
It facilitates work and makes me a professional.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Great management tool
Very handy because it's a website and not a program to install. Easy to work on even when not at the company
Pros
Very efficient to use and nice overview of all the features
Cons
Sometimes issues loading. When multiple users of our company are logged in, the site runs a bit slower
Response from Apicbase
Thanks for the kind words Melissa! We're looking into the loading issue you're facing as well.
- Industry: Think Tanks
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Almost there
I think the software has great potential, I would even be interested in buying stocks if I could, i believe in Apic Base. And the people I work with and am in contact with are very customer friendly and help and resolve all my issues. From [SENSITIVE CONTENT HIDDEN] and everybody in between
Pros
The software is very clever and can follow most of the frills and needs to satisfy most of our colleagues in the accounting and operational level. The ease of starting and making big changes with the excel import and exports.
Cons
There are quit a few function and fields that would be a lot easier if a lot more options/choices could be filled in with personal choice text, instead of making new boxes, and having to leave the old ones not used.
Lot of functions could and should be attached to authority, so we can switch them of or on depending user or library user. It would also give more control and ease of use depending the needs of the company.
Top Apicbase Restaurant Management Alternatives
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Apicbase : Pro's & Cons
Great tool to keep track of orders, deliveries, inventory, order lists and assortment that can be ordered.
On the bad side, it gets really frustrating when small bugs or connection problems happen, making sometimes whole lines of reports being useless due to corrupted data.
Pros
Highly customizable, easy to use once it's running for things such as : ordering, receiving, counting inventory.
Cons
Complicated to setup, bugs and connection problems within suppliers and POS
Response from Apicbase
Thanks for the review Francesco. Your feedback has also been shared with our engineering team to make sure we're always improving.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Great product with continues developments and multi language
I used this program as a solution for foodcost savings on several occasions.
Created great training tools for staff with this software with the step by step procedures and pictures.
Create costed menu's on demand for several companies by simply uploading their price data with excel and therefore reduced the time I was spending on calculating. Also updated the menu engineering on a weekly basis with the data from the POS integrated.
Pros
I have been using this software in several hotels and restaurant and use it myself as well for the School I am teaching at. The software is continually developing and becomes more and more complete. The ease of use becomes evidend when I implement the system in a Hotel or restaurant and the time it takes me to teach the staff is minimized by the logic the program has.
Below my Pros one by one
* This software is easy to use and even easier to teach others to use it.
* The databases are easy to transfer through up-loadable csv files which also makes it easy to ensure your data is is correct and it saves you time with switching back and forth on screens.
* Amazing multi language options which makes it possible to translate not only your ingredients but also the directions.
*The step by step option in this software makes it eay to train staff on how to mcreate dishes
*The Apicbase studio is a great tool (and toy) for chefs to get the perfect picture all the time
*It is easy to customize your version of Apicbase thru customization and creation of custom fields that allows you also to filter out your data.
* Multiple databases at hand for nutritional value and allergy adding is another tool which is mandatory these days and Apicbase fulfills all of them, plus the data is exportable so you will not have to go through this process every time.
* Multiple packaging per ingredient and multiple suppliers per ingredient makes it also easy to analyse your stock.
Cons
There are not a lot of cons, but if I have to mention something the following applies:
* As they are in development face the production module is not active yet (but soon will be)
Response from Apicbase
Hi Mischa,
thanks for your thorough review.
The entire team here at Apicbase is happy to have you as a satisfied user on the platform and really enjoy working with such an expert in the field.
Looking forward to get your feedback on the development module soon!
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Great customer support
Pros
It's very user friendly, customer support is great
Cons
Would be nice to have more forecasting options & a few items changed for example showing the delivery date of an order instead of the order date
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Revolutionary for Our Business
We have had a great experience with ApicBase. Highly recommend for all food service, restaurant, catering, etc. businesses.
Pros
Our company operates food services in correctional facilities, which is a unique niche. ApicBase has created software that fits ALL of our specific needs because the software is so dynamic. It's also user-friendly. It took me about 2-3 weeks to learn it and use it daily as we do. We are very pleased and thankful for how ApicBase has changed our operations for the better, helping us manage our expenses and raise our profitability.
Cons
No cons so far. ApicBase is still growing and adding features, which is great.
Response from Apicbase
Thanks for the kind words Noah! We'll make sure we keep adding those features you love ;)
- Used Daily for 6-12 months
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Review Source
Really helps me to create and adapt recipes in no time and gain insights in my food cost.
It's saves time in the kitchen and you get to manage your kitchen in a second. The system covers all aspects that I need to manage.
Pros
What I like most about this software is the easy user experience. Every button is self explanatory and all features are there for a reason. If something is not clear straight away, I can alway have a look at the large support page where everything is explained in detail or contact the support team. I feel like their customers are really their priority and they would do anything to please them.
The software allows me to collect my existing recipes or to create new recipes easily. Thanks to the hardware combination, it's really easy to add a picture with every step of the recipe. This way, it's easy to turn the recipe sheet from words to images.
The APIC Kitchen Manager also gives great insights in food cost calculations and even calculates the ideal selling price for the margin I want to achieve.
Cons
It might take some time to transfer all your existing recipes into the software, but the team helps you transitioning. Also, after spending a little bit of time on the transition, it saves you a lot of time afterwards.
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Fast and effective, cloud based recipe software
Pros
Instant link between studio and software, enabling tagging of photos for navigation and searching, as well as the ability to animate, create GIF and step by step recipe detail.
Customisable recipe cards and the ability to insert QR codes to link to the recipe is also invaluable
Cons
IOS use has become tricky recently, losing the ability to search.
Would like the ability to scale recipes by a percentage of an ingredient
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Simple to use but powerful software solution
We use this software to develop new dishes and menus, manage ingredient list and supply chains. Training material is all create on here and exported out.
Pros
User friendly, it's easy to use on a daily basis. Importing and exporting bulk data works well.
Most of all, the system is good for creating photographic step-by-step training material - this is something I haven't found elsewhere.
Cons
Not much to complain about. It can be a bit complex to learn but customer support is great so this is overcome quickly.
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Awesome Product.
this makes my job a lot easier, can implement a menu within days in 6 different countries, cuts costs of travel for training,
Pros
Easy to work with, correct calculations, able to implement over several countries within a day.
Cons
Not knowing all of the features that apicbase has to offer, there needs to be more information on what can be completed :)
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Great partner to work with
Overall it was a good experience and we are glad we invested some time and effort in setting up the solution. Service is great and people are very friendly.
Pros
This software makes it worth the investment because you can actually measure your returns in terms of food cost optimisation etc...
Cons
The solution covers many aspects of the operational challenges for restaurants. This makes it a little time consuming to really exploit all features.
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Definitely recommend!
Would definitely recommend & have recommended to many hospitality companies,
Pros
High definition pictures, ease of use & overall chef friendly platform, very impressed.
Cons
Only issue would be that random pictures get linked to random recipes.
- Used Daily for 2+ years
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Review Source
Blown away by the form and functionality of the service . By far the best of its competitors.
Pros
If I were to sum it up, I would have to say ease and functionality. What a blessing it is not to have to spend a full day training staff how to use a new software.
Cons
I wish there was a way to schedule updates perhaps at a certain hour as in after midnight. So they can run through the evening and not affect business during the daylight hours.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Future proof vision on kitchen management
Great work, eye for detail, good service and growing & learning with the market needs
Pros
easy to use, functionalities, in depth development on kitchen and food management
Cons
It is not about what we do not like, but somethimes the client demands goes more to a pos and inventory system, and less on the the focus that Apic has.
- Industry: Wholesale
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Best solution around
I use the software all the time. Customers use it for menu development, Marketing use it for images and recipe building, e-commerce utilize it for keeping our image portfolio up to date.
Apic base has become an integral part of our operation.
Pros
Product is very easy to use, is cross functional throughout our wholesale business.
Photo's are great and perfect for e-commerce, customer solutions and Marketing funtions.
Cons
Only issue we have found is that it was not straight forward to link it to our inventory software. However this was never going to be a simple task from the outset which was highlighted before we trailed the software.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Great customer experience and first class support
Pros
Our common customers rave about Apicbase's experience and their ability to manage and represent complex inventory setups in meaningful ways.
Working across multiple teams at the company we've had a great experience in problem-solving through technical/integration kinks, managing comms quickly with mutual customers, and staying on task across projects.
Apicbase also integrates with many of our other partners, particularly those in the cutting-edge of the restaurant-tech space, and I've heard positive comments about the professionalism across the ecosystem both from other technology platforms and consultants on the tech & operations space.
Cons
Because of the nature of the inventory management world, Apicbase requires a knowledgeable and committed restaurant team to manage it correctly and set up, which means it's a relatively advanced tool to think about as a restaurant operator.
Given that our tool is often needed by similar customers with a certain level of sophistication this tends not to be a barrier at all, but it's something smaller operations usually need to think through before the implementation.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Great Product
Overall, highly recommend. Support is fantastic, product is great. Can't go wrong.
Pros
Easy to use. Links well with our till system, great product. Highly recommend.
Cons
Found difficulty with par levels for ordering, an option to toggle between counting stock (singularly) and ordering stock (case/bulk) would be nice. Option to print date labels etc. like another system we use.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Great, modern fnb managemet tool
Really good so far
Pros
How modern and intuitive everything is, also the tutorials are very, very good
Cons
Not much to complain about, really. Would be lovely to be able to reopen accepted orders in the current stock period in case mistakes were made.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Truly efficient tool to improve operations and reduce waste!
Menu management and menu cost tracking. All F&B show have this kind of software utilized to make educated decisions for their business.
Pros
It has become a massive decision maker in our business. It allows us to setup truly cost efficient menus, while still keeping the quality in top and reducing our food waste significantly.
Cons
I see no cons in the product. It really depends on the effort you put in. Fully setup and used properly it's a massive benefit for the business. Half hearted efforts and setup doesn't do the product justice.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Daily User
Pros
Quckly answer by team members if something is not clear (how to do something). Helpful with food cost and inventory tracking.
Cons
Should be easier to import beverage: it should not follow same step as per food.
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Best supply chain management out there
Pros
The flow of ingredients to recipes to menus is astounding. Automated stock is also the best I've seen out there.
Cons
The setup needs attention, but all good softwares do.
- Used Weekly for 6-12 months
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Review Source
Excellent product and a great software platform filled with features!
Pros
The APIC kitchen manager is a great and complete software package for managing daily tasks. It automates recipe management, food photography, cost calculation and so on!
Cons
The APIC kitchen management software is a bit overwhelming at first thanks to its various features, after a little getting used to it all feels natural and intuitive to use!
- Industry: Airlines/Aviation
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Apicbase user
god
Pros
Easy to use. When is instalt correct. It tog som time at first.
Cons
Missing that could manually adjust on the light.
Response from Apicbase
Hi Asker, thanks for your review, we really appreciate it!
Regarding the light of your Apic Studio, it is possible to manually adjust, so feel free to reach out to our customer success team, they will help you out.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Excellent innovation
To have an integrated platform that drives efficiency, productivity & effectiveness so simply with a clear Roi is excellent. To drive consistency across menu creation & the excellent photo options is great. Coordinating suppliers & procurement is so helpful and reduces so many stressful issues
Pros
The who system is so easy to use and the integrations are effortless
Cons
None at moment as i've only just started using the system