WooCommerce Reviews

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
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User Reviews Overview

About WooCommerce

WooCommerce is an e-commerce management plugin for WordPress. It is designed for small and midsize businesses and offers website management, order management, customer management, sales optimization and cost calculation within a...

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Feature ratings

Value for Money
4.6
Functionality
4.5
Ease of Use
4.3
Customer Support
4.0

Browse WooCommerce Reviews

987 of 987 reviews
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Neels
Neels
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 04/04/2024

For Ecommerce platforms, WooCommerce offers the best value for money by far.

I have been building and running many of my own Woocommerce stores over the past 15 years, personally designing, building and publishing the stores as well as sourcing the products, managing the logistics, order processing and customer care.
Over the past 5 years,, I have been doing the same for clients, including SEO and online marketing of the Woocommerce stores.

Pros

The basic Woocommerce platform delivers all the features needed to run a successful e-commerce shop for most industries or niche services.
The thousands of specialist plugins that expand on this basic platform make it suitable for any specialisation you can think of.
On top of it all, the platform is free and most plugins have a free tier that is sufficient for most situations.
All you need to add is hosting, a domain, some WordPress knowledge and time and you can build a powerful ecommmerce store withouot the high monthly rates of competing platforms.

Cons

You need to invest some time in learning the basics of the platform if you want to build you own store. Alternatively, you can engage a WordPress developer at reasonable rates to build your site.

Cassandra
  • Industry: Publishing
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
0

5
Reviewed on 05/08/2024

I love WooCommerce!

I love using WooCommerce. It's the best store platform I've used for a long time. It's easy to customise it for what I need and integrates with a lot of other platforms and payment providers to make selling easy. There's a lot of plugin options that range from free to paid to cover what you want to offer all in one place. The app also makes it easy to track sales and update customers on dispatch and posting details etc. Overall I'd 100% recommend WooCommerce.

Pros

Love how easy it is to set up and how many different plugins you can get to customise it exactly how you need it.

Cons

There is a bit of a learning curve but there are also plenty of how to walkthroughs online to make using it easier.

Alternatives Considered

Shopify

Reasons for Choosing WooCommerce

The pricing for Squarespace kept going up while the features stayed largely the same. I made the decision to switch to wordpress for my site and so installing WooCommerce was a no brainer. The functionality and customisation options are fantastic, especially for the price when most of the things you need to get started are free.

Switched From

Squarespace

Reasons for Switching to WooCommerce

I decided not to go with Shopify because, while it was easier to set up and use straight away, there was a monthly fee to pay from the beginning and I wasn't sure how much I'd use it. I also needed to move my main website and wordpress with WooCommerce allowed me the flexibility to set up my site and have different plugins depending on what I needed from my site. I also wasn't sure how popular my online store would be and not having to pay a monthly fee with WooCommerce was a more attractive option.
Anwar
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 03/12/2024

WooCommerce Review

Great overall experience using Woocommerce, the choice of integration plugin is impressive and the SEO features were easy to implement. there are various ways to set up tracking and Shopping feed for our products etc

Pros

Very easy setup and management, very customiseable and has a lot of integration features and plugins. we love the full control of the data

Cons

the only con i can think of was the support available

Top WooCommerce Alternatives

Harry
Harry
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
0

3
Reviewed on 18/01/2024

Good product but more free features needed

It's done the job but hopefully a better competitor arrives on the scene which will include more features for a fraction of the price (price includes for features not included for free).

Pros

The integration with Wordpress which is what we use for CMS. It's quite simple once setup, and allows a smooth customer journey from entering the store to purchasing.

Cons

The issues from updates; always have to backup (good procedure anyway) as well as the security bloatware required in order to setup/use WooCommerce.

Nicky
  • Industry: Management Consulting
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 25/10/2024

Really Good, Would Recommend

Overall really good it surprised by the impressive variety of extensions and plugins.

Pros

Like how you can see where the source of the conversion came from, and how easy it is to see the analytics, and to understand what is selling the best.

Cons

User experience could be improved, as I feel like it is not as user friendly compared to other platforms

Sola
Sola
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/08/2024

Great Ecommerce Tool

I love WooCommerce. I use it to build my Ecommerce website and those of my clients. Processing sales, marketing using coupons and it’s integration to many email marketing software makes it even amazing.

Pros

I love how seemless it is to use WooCommerce with WordPress. It’s easier to use it to collect payment and easy to use.

Cons

The only cons I have is that you need to buy some more tools if you need to use some advance features but most of those features are just addons.

Alternatives Considered

Shopify

Reasons for Switching to WooCommerce

I choose Woocommerce because of flexibility and price
Natan
Natan
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
3
Customer Support
0

4
Reviewed on 13/06/2024

Easy to start, hard to optimise

Pros

Is the 2nd fastest tool to create an ecommerce in less than 1 hour.
You are in control of your checkout process and your money, and you are not forced to pay fees on every sell

Cons

You need to pay a lot of plugins or have your coders in order to optimise everything. There is a lot of things you cannot do without coding

Alternatives Considered

Shopify

Reasons for Switching to WooCommerce

You are in control of your money and payment process.
Bogdan Alexandu
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/06/2024

WooCommerce to sell

Pros

WooCommerce is the best way to transform your WordPress website into a powerful online shop. Setting up the plugin is easy and straightforward. Items management is easy and intuitive.
The most important thing at WooCommerce is the compatibility with all wordpress plugins. Increase security, increase website loading speed and the most important SEO.

Cons

A good webhosting (usually more expensive) is needed for a fluid experience.

Phil
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 23/10/2024

Really good ecom platform

Really happy, has everything you could want from an ecom platform

Pros

Reporting within the backend
Management of a product catalogue
As it is an additon to WordPress there are so many differnet plugins that allow further functionality

Cons

Tracking in GA4 has become a little bit more of an issue but overall not a huge amount of cons for me

Adam
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 15/10/2024

Quite good software for basic shops

As a developer, I created many shops for my clients. It is a good software for basic ecommerce needs. There are many free plugins for it, but often there is a need to buy additional subscription plugins. So it appears that it is free, but in reality it is not. So you are left with writing extensions by yourself or keep paying for extentions.

Pros

- Basic functionality is free
- Enough for most ecommerce needs
- Easy to set up
- Quite good documentation

Cons

- For more advanced functions you need a lot of paid plugins
- Seems a litle bit bloated

Tim
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2023

The most flexible ecommerce platform around

I'm a big fan of WooCommerce and use it for a number of client ecommerce stores.

Pros

WooCommerce is open source and built on top of Wordpress, so it is the easiest and most cost-effective way to add ecommerce to a Wordpress website. It is also incredibly flexible, with a huge number of plugins and code snippets that can extend and alter its fuctionality.

Cons

The user interface is a little dated compared to the likes of Shopify. It is still pretty simple to use, but it's interface does not feel as modern or look as clean as Shopify's platform.

Alternatives Considered

BigCommerce and Shopify

Reasons for Switching to WooCommerce

WooCommerce is more flexible than any alternative and can often be a more cost-effective solution compared to the hosted platforms like Shopify, where sometimes you need "apps" for relatively simple features.
Teri
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 28/09/2023

WooCommerce is brilliant for MultiPurpose sites

Woo Commerce has allowed us to push our sales to online, it provides somewhere easy for us to send our existing customers to look up what we have in stock, and possibly open us up for sales from outside the area.

Pros

The built in inventory management and easy of use for those familiar with wordpress is brilliant. The fact that you can upgrade and existing business site to add the functionality later on is brilliant.

Cons

Shipping in our country (NZ) costs a lot to get set up properly with plugins. If you are happy setting up shipping classes and then sometimes loosing out when people buy more than what you can ship for their size box, then its fine.

Alternatives Considered

Wix, BigCommerce and Shopify

Reasons for Switching to WooCommerce

As we already had an exsisting WordPress website it made the transition way easier.
Wisani Erick
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 11/08/2023

Effective ecommerce script for all

So far I have created more website for clients that I had to integrate with woo commerce and all we successful done and my clients are happy. I also run ecommerce site using woo commerce so its product I trust.

Pros

Its simple and straight forward you don't need spend time reading documentation to get started. Anyone can easily install and start the business right away.

Cons

Its that it always need to be updated . Some updates are not necessary for other merchant but to keep your website stable you need to thus create lot of back end admin I don't like.

Verified Reviewer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 29/03/2024

Woocomerce Review

Have used it for years and it's gotten better and better and is the cornerstone of my online store.

Pros

It's very intuitive and user friendly and gives a detailed presentation of our products and is very easy to integrate with 3rd party services.

Cons

The mobile app for store management is a bit laggy and creating and integrating a mobile app is a bit confusing.

Elle
Elle
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 30/11/2023

Enables any business to perform like a store.

It's usually a positive experience. To be fair, it is the pricing of WooCommerce addons that puts me off sometimes.

Pros

Woocommerce allows even the smallest of shops to push their products across the internet.

Cons

It can rarely be used "out of the box". It takes a lot to set up and isn't for unknowledgeable users. But then, I'm happy to set it up for our clients which means all they need to do is edit their inventory or add new products.

Andrei
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 18/04/2024

WooCommerce if you want to sell

A great WordPress plugin, transform a simple WordPress website into a powerful online shop. Easy to secure and optimize for SEO and speed.

Pros

WooCommerce and WordPress is the perfect combination to sell online. Been using this plugin for a few years now and with every update is getting better and better. Adding plugins to the WordPress setup increases your shop security (with security plugins) and my favorite, increase SEO for every product available. For customization you have endless possibilities, creating and customizing a WordPress theme is quite easy, or you can find already made themes at reasonable prices.

Cons

No cons found for WooCommerce until now.

Aries
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 11/06/2024

WooCommerce User review

Overall, Woo Commerce is an amazing platform and a very reliable choice in the e-commerce space. One of it's advantage as a popular system is that it has a large and active community of users and developers that can easily provide knowledge and support.

Pros

I would say that Woo Commerce is very cost effective which is ideal for small and medium business like our company. The order and customer accounts management system is efficient and runs very smoothly.

Cons

At first glance, the user interface a looks a bit archaic and complicated at the same time. I supposed the design of the UI can still be improved. The required regular updates to maintain security and compatibility is helpful but at the same time affects our productivity negatively.

Stephen
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/12/2023

Woo for our Business

Absolutely amazing product!! We could not work without this now.

Pros

The extensive possibilites this has created.
The ease of taking orders compared to our old ways.
The integration with other systems we use.
The advantage this has given us other competitors not using a system as adcanced as this.

Cons

I literally have nothing bad to say about Woo. We have been able to resolve all our questions and concerns to the run the most perfect system possible.

Steve
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/06/2024

Woocommerce is the 'go to' for e-commerce

Wouldn't go anywhere else to start building a shop and with literally hundreds of plugins available there is little you cannot achieve.

Pros

Easy to use with many inbuilt features to give you most standard things to design a shop.

Cons

First time learning curve is high, but once you done it once is much easier.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 18/06/2024

Go-to site for ecommerce business

This platform is a great start for e-commerce business owners. It does a good job selling products and is easy to integrate with other software.

Pros

If this is your first time doing e-commerce or handling a client's business, you will not have difficulty understanding WooCommerce's features and functionalities.

Cons

Sometimes, the website speed is slow, so it takes a while for the pages and product images to load.

Madeleine
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 05/01/2024

Easy E-Commerce Set Up

Pros

WooCommerce is easy to install on WordPress websites and comes with a lot of features that are pre-set up out of the box. WooCommerce also has many extension plugins available depending on what features your online store needs.

Cons

Setting up shipping and taxes is a little bit more complicated. There could be an easy UI for this along with more support documentation to make this process smoother.

Gentian
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/11/2023

The Best and Affordable e-Commerce software

My overall experience was fantastic and very positive. WooCommerce was handy at an affordable price. I highly recommend it.

Pros

Regarding e-commerce software, WooCommerce stands out from its competitors, for its ability to adapt to the administrators' needs. It's affordable and very convenient. Its data handling capacity is amazing, and it is a highly recommended software.

Cons

When you're about to publish a product linked with your e-commerce store, WooCommerce makes it automatically, without allowing you to refine its elements first. That needs improvement.

Alternatives Considered

Ecwid

Switched From

Ecwid
DEVENDER
  • Industry: Consumer Electronics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 27/04/2024

EAZY TO USE

Pros

ITS VERY GOOD CHOICE FOR NO SKILLS START UP.

Cons

very hard to learn and under stand the website functions.

stefano
stefano
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 12/01/2024

ecommerce management tool

Pros

i like that i can easily create and a manage an ecommerce without coding knowledge

Cons

some features like the shopping cart could better implemented

Diego
Diego
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
3

5
Reviewed on 17/12/2023

Web visibility for your business

In a world of social networks and internet having a website is important, even in real estate. WooCommerce helps to position yourself in the market.

Pros

Its main advantage is the cost, although it is free, the technical support is strong because there is a large community behind it willing to help with problems that arise. Being an open source software it is scalable, more products or more features could be added.

Cons

The management of the software requires knowledge of WordPress, not everyone can handle it the first time. At the same time it depends on third-party plugins, which sometimes impacts the performance of the website.

987 reviews