Syteca Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About Syteca

Syteca — Transforming human risk into human assets! The Syteca platform is a comprehensive cybersecurity solution designed to meet the diverse needs of modern organizations. The platform features a customizable security toolkit...

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Feature ratings

Value for Money
4.8
Functionality
4.6
Ease of Use
4.6
Customer Support
4.7

Browse Syteca Reviews

25 of 25 reviews
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Gatis
Gatis
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 20/02/2019

Good functionality - good software

Controlling 3party's who access company servers for supporting.

Pros

You get right functionality with good service. Software doing exactly what you expect from monitoring and controlling software.

Cons

Software UI not responsive and no user friendly on mobile devices.

Response from Syteca

Hi Gatis,

Thanks for your review!

We're happy you found value in Ekran System feature set.

We'll work on improving UX on mobile devices in the next major updates.

Replied 25/02/2019
Wayne
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 17/11/2020

Security and Auditing is a must in Healthcare. Ekran helped us with that.

We have been using it for almost a year now. I really enjoy being able to see from a web browser to entire state of the system and recording without going onto the server itself. We have seen alerts come across and able to react quickly to verify what is going on. I especially enjoy the ability to keep everyone up to date on the agent without reboots or scheduling them. The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for.

Pros

Integration was very easy. The install is silent and can be done without affecting users. The ability to view from our own screen using a browser is great. The amount of things that can be recorded and alerted on is a major plus. Searches thru the recordings for keywords helps to reduce how much info to sift through.

Cons

Feature requests take a bit of time to get and if you request support in the afternoon, it seems to be the next business day before any reply comes. The amount of space the recordings require is also a major consideration. We have had to increase our drive by 1TB.

Alternatives Considered

Veriato Workforce Behavior Analytics

Reasons for Choosing Syteca

The system was clunky and could only be accessed from the server. It was not friendly to use and very slow. Support could not fix issues with the product and any agent upgrade required manual pushes which rebooted the clients. Backups were also a pain on a VM which couldn't be turned off even with the VM being backed up every night.

Reasons for Switching to Syteca

The ease of use was a major factor along with the details that are captured with recording.
Antoine
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

3
Reviewed on 23/11/2020

install / setup

good experience. Meeting with Ekran team were easy to set up and helpful. good value for money.

Pros

easy to set up and use. video recording feature works welll.

Cons

user management could be improved for PAM module.

Top Syteca Alternatives

SolarWinds Service Desk

Veriato Workforce Behavior Analytics

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/11/2023

Niiiiiice

Pros

Overall impression of successful using Ekran platform

Cons

I need time to look around. The system became more easy to use after several days of use.

Aromal
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 09/10/2023

Best UBA tool

Pros

Simplicity and Deploy Faster and will propose to other companies

Cons

Powerful and easy to manage .Its a time purchase to manage easily

Ravi
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 15/08/2023

Privileged Access Management solution

Pros

Ekran is a simple to deploy and use PAM solution that helps maintain security and user accountability accross our stack.

Cons

It could use some more reporting functions and search filters to find isolated incidents.

Verified Reviewer
  • Industry: Banking
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/03/2023

Review of Ekran

We are using Ekran more than 2 years for subcontractors session recording and multi-view monitoring. Also, where is it applicable, Ekran helps us to investigate incidents providing session export and validation. The support team also very responsible and responds qualitatively to all requests.

Pros

Easy of use, a lot of functionality, friendly interface.

Cons

High Availability and integration capabilities.

Verified Reviewer
  • Industry: Supermarkets
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/01/2023

Great experience with Ekran System

With the help of this software, I solved the problem associated with the lack of control of contractors. Now the services provided by contractors are of better quality and on time.

Pros

I really like the functionality of monitoring the actions of contractors

Cons

I have not yet discovered the bad sides of this software.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 10/02/2023

EKRAN good software for user activities monitoring

Pros

Easy to install and deployAgent installation does not affect the resources of the workstation.There are many security features suitable for businesses

Cons

Deploying agent from domain controller sometimes doesn't work properly

Verified Reviewer
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/02/2019

definitely meets your budget

having the smooth and seamless installation and ease of use are the specs in my priority and Ekran System provides me that.

Pros

ease of use, system admin monitoring and price are the most prominent features.

Cons

not possible to record tabs in browsers individually.

Response from Syteca

Hi,

Thanks for your review!

We're happy you found value in Ekran System. We put a lot of focus to make Ekran System smoothly deploy on projects of any size.

We constantly work on our website monitoring features and take a note of your feedback.

- The Ekran System Team

Replied 15/02/2019
Luca
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 28/12/2022

Powerful Performance with Ekran System

My overall experience with Ekran System has been very positive. I have found the software to be intuitive and user friendly, with great features and capabilities. The support team has been incredibly helpful, offering timely and accurate answers to my questions. I have been able to customize the software to better fit my needs, and found the documentation and tutorials to be very helpful. Ekran System is an excellent product and I would highly recommend it to others.

Pros

Ekran System is designed to support a variety of IT security practices, including user access control, network segmentation, file integrity monitoring, privileged user monitoring, and data exfiltration detection. The system also features multi factor authentication, password management, and single sign on capabilities, allowing for secure and efficient user access.

Cons

Ekran Systems can be complex to set up and maintain, requiring specialized IT knowledge.

Roland
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 12/11/2020

Affordable Monitoring

We have used Ekran to effectively to monitor our users and it provides us with the evidence should performance issues arise. I find it a very intuitive and affordable audit tool that also supports our security needs. We are planning to roll it our across all of our network infrastructure to give us even greater insights. Ekran support is responsive and knowledgeable about their product, willing to listen to their customer concerns and incorporate suggestions in future releases.

Pros

Ekran does what it promises which is monitoring our users productivity and performance plus it augments our security nicely by providing evidences for our controls and audits. It also provides alerts based on a number of rules/conditions and we have been able to identify behavioral risks and further improve our controls to support PCI and SOC 2 audits.

Cons

The only thing I didn't like was the inability to record only when an alert was generated. As always, Ekran support was very receptive and responsive to our request and they will be rolling out this new functionality in the next few months.

Shay
  • Industry: Nonprofit Organization Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/08/2022

Would like to recommend on UAM product

Pros

We have been customers of the Ekran system for several years and the system provides us with tremendous added value and visibility into the activity of privileged users
Along with the ability to stop suspicious activity and analyze the activity in the corporate work environment.
The ease of implementing and using the system creates an easy and friendly user experience for us.
It is important to note that the service provided is at a high level and the system works with zero malfunctions

Cons

I didn't find any cons in the product, I'm an existing customer for over 5 years in total

Egzon
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 21/09/2020

Reviewing the EKRAN system

Overall, we are satisfied with the product. With the majority of our operations completed digitally, EKRAN serves very well the prupose of helping us identify potential information security threats.

Pros

EKRAN cares about its customers even after the transaction is completed. Their response time is excellent, and they have proven many times that they are a customer-centric organization.

Cons

In the beginning, we faced some technical difficulties when upgrading to newer versions. With help from the EKRAN's technical team, we managed to successfully resolve the issues, and now we are to upgrade without any trouble.

Vincent
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/12/2021

How to minimize internal threats

Pros

TO be able to have a quick view on internal activity on the network, for employee monitoring but even more to minimize internal threats, intentional or not.

Cons

Necessary to have some help to understand the implementation of Ekran (technically and legally)

Shaked
  • Industry: Computer Networking
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2022

Great monitoring\PAM system

Pros

very easy to use, doing a good very job.

Cons

there are not a lot of things i didnt like about the system.

Alternatives Considered

SolarWinds Service Desk

Reasons for Switching to Syteca

cheaper
Christian
  • Industry: Gambling & Casinos
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 26/11/2020

Brilliant product for traceability purposes

Overall good experience

Pros

Ease of use and it gave us exactly what we needed, which is being able to go back in time and revisit what happened during that particular session. We already had a couple of users asking to view the recording themselves in order to verify if they actually did a particular command / sequence or not

Cons

UI could be improved to feel more modern
Easier access to get reports etc.

Ünal
  • Industry: Machinery
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 28/08/2022

I love it <3

Pros

Thanks to the remote work feature, you can watch the screen and manage your projects remotely. Your learning time is short as it is easy to use in general.

Cons

I didn't have a bad experience, I think it's a great software

Herzel
  • Industry: Media Production
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2021

easy to deploy and use. very good support

Pros

easy to deploy and use. very good support

Alexander
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/02/2019

good value for money

Pros

I does what it should, is easy to run and to understand while the support team is very responsive.

Cons

There is no real lack of function we miss so I don't have any negative to say...

Response from Syteca

Hi Alexander,

Thanks for your review!

We're proud to have such loyal customers.

Recently, we've launched 24/7 customer support to make our service even better.

- The Ekran System Team

Replied 22/03/2019
Justin
  • Industry: Military
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 25/08/2020

Amazing Support

Excellent, the support team was there for me 100% for any questions I had and was able to resolve issues during deployment and STIG settings for IIS.

Pros

The support provided by the company is by far the best for any software I have ever encountered.

Cons

Configuration and STIG implementation can get a little tricky

Gianluca
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/06/2022

Best Monitoring Solution

critical access monitoring

Pros

Value for money and easy to manage .Very Useful

Cons

Graphics and appearance can be improved a slightly

paloma
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 02/04/2019

Monitor, Detect, and Analyze Insider Threats

Complete traceability of everything that is done in the machines.

Pros

It is very easy to use and with great functionality. And its price is cheap for your practical aspects

Cons

The least I like about this software is that it is not translated into Spanish

Arash
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/09/2020

Great Software! Easy to use and deploy.

Overall, our compliance team is now very happy! Highly recommended.

Pros

If you need a solution to monitor your privileged user access sessions, Ekran is the easiest to use and quick to deploy. The installation and deployment of the agents took less than an hour. Unlike other solutions, Ekran's management console is very straightforward and with a couple of clicks we set up our environment. The documentation is very accurate and up to date, and it follows every aspect of the system. We haven't had any issues so far, but the support team has been very helpful with the setup process.

Cons

This isn't really a con, but I wish there were more built-in alert rules. Nevertheless, the built-in rule set covered more than 80% of our needs.

Rimvydas
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/03/2021

Review of Ekran System

Pros

Easy installation and integration. Excellent amount of recorded and alerted things. Easy search within recordings. With Ekran we are able to identify risks and maintain ours services uncompromised.

Cons

Additional investment to disk space to keep records must be planned well in advanced.

25 reviews