Appointy Reviews

Pros

I love how the interface of Appointy is user friendly, it doesn't require one to be a tech suvvy.

Cons

I do not like how some of the best features of Appointy are expensive.

Pros

I was able to use it for a class booking business. The Design is totally beautiful, I was Able to restrict client account booking as per validity period of class registrations,
Cancellation and Rescheduling is amazing,
Easy client sign up form.
Reminder emails

Cons

Inadequate Reporting
Lack of an Android /IOS App for my customers to log into were my major issues

Alternatives Considered

Reasons for Switching to Appointy

Pros

I LIKE HOW IT AUTOMATICALLY SENDS EMAIL AND TEXT NOTIFICATIONS, AND THAT IT USES GOOGLE BOOKINGS

Cons

I DID NOT LIKE THE LIMITED SERVICES AND FEATURES WHILE I WAS TRYING IT FOR FREE

Pros

2 years ago was easy to use. Still affordable. 2 years ago was supported and had good customer service

Cons

I have been with Apponity for years. I am now leaving. The reason for my departure is complete inability to work on mobile.

iOS app and mobile browser nowadays never work properly. Never is a strong word but it is really never. Mobile app and mobile browser options are limited. Parts and pieces are not functioning after each iOs update.

This only indicates that the software is no longer supported in a timely manner by the parent company in Singapore. I can only use my Desktop. Nowadays it is a big drawback for any functioning business.

I contacted Appointy multiple times and "we are working on the app" is the only answer.

I am leaving although I will lose history of hundreds of clients . The system allows to export only addresses and names and none of the past appointments.

Very inconvenient but I have no other choice.

Pros

The ease of customers being able to set up appointments with my business.

Cons

I like everything about Appointy ! I wouldn’t change a thing.

Pros

The best thing is the customer service. I have never in my life been more please with a live-chat service than I have with Appointy. Our questions are often convoluted, sometimes obscure, and even on occasion have the answers in plain sight. The people they have doing tech support for their product are THE reason I wouldn't consider anything else. There is no robo-answer, and the people are genuinely interested in helping me find my solution.

This sounds totally crazy, but I almost LIKE when something breaks because I get to interact with these guys! Shoutouts to [SENSITIVE CONTENT HIDDEN] in-particular!

Cons

Some of the default views (admin side) don't make sense. Example: moving to the calendar and I only see the next 3 hours? Default should be a week. And honestly, I think I can probably change that. Wait!!! I get to go talk to the support guys again!

Other than that, the customization to make it look more like a whitebox product is a little lackluster.

Pros

Good integrations and API, lots of booking customization features were included that helped customers and staff alike. Google Calendar sync worked perfectly well and made it easy for staff to block time without logging in.

Cons

The 5 staff limit for $49.99 month was simply too expensive for our taste. We also had issues with the API also provide to be difficult to maintain with a developer. I see they've since added Zapier which might help with that extra cost.

Pros

The ease of use for admins and clients. Easy on - boarding. Pricing is excellent and the support is superb.

Cons

It is excellent but not flashy...and I need some "flashiness" for my demographic.

Pros

The product was fairly easy to set up. It offers a good user experience to set and manage appointments. Some of my clients used this system, so I acted as the administrator. Most of these clients were satisfied.

Cons

Some other competitors offered more integrated services. The integration with WordPress could have been a little more seamless, though it wasn't bad.

Pros

For companies wishing to manage their appointments effectively, Appointy offers a variety of advantages. First of all, it's simple to navigate and set up because to its user-friendly layout. The software offers a number of customisation possibilities, enabling companies to brand their booking system to fit their needs. Automated reminders, online payments, and real-time availability are just a few of Appointy's extensive feature sets that improve client satisfaction and lower no-show rates. The platform is appropriate for businesses of all sizes because it supports numerous locations and staff members. Additionally, Appointy's customer service is attentive and supportive, guaranteeing a positive user experience.

Cons

The restricted alternatives for Appointy's software integration are a negative. It lacks more thorough integrations with CRM or marketing tools, although it does provide basic integrations with well-known systems like Google Calendar and Outlook. The pricing structure should also be taken into account because it might not be economical for small enterprises with loose appointment requirements. Finally, although though the software allows for customization, some customers could find that the design and branding possibilities are a little restricted, especially if they have certain design preferences.

Pros

The support team is so quick to respond, and they are easily able to point us in the right direction.

Cons

A bit sluggish when navigating via web browser

Pros

The software is clean and easy to use. The service from the customer support is even better, they walk you through any questions that you may have. I have never contacted them where they couldn't immediately assist. Thank you for being there for help!!

Cons

It's definitely on the high end of softwares but you get what you pay for. If I pay for a cheaper software, I wouldn't get all of the services that I get with this one.

Pros

I like Appointy because it take the worry out of scheduling students for tutoring sessions and it's easy for parents to use. This product helps to ensure we are not overbooked which is very important due restrictions with social distancing. The software also gives us the flexibility to cancel and reschedule sessions with ease. One other thing I really like is being able to control how many sessions parents can schedule each week.

Cons

The thing I like least about the software is that it is not user friendly when trying to set up additional seats on the administrative side.

Pros

It allows automatic scheduling. It also allows group scheduling and appointment scheduling. The calendar sync allows our employees to be up-to-date with the monthly agenda and tentative meeting schedules.

Cons

The inability to track or schedule leaves and absences is a great setback. It would really be nice if this software can also track time in and out.

Pros

My team and I are stressful to manage huge event and crowd. There's multiple date need to be set up and customized. Tight with the dateline, we were so panicked till we found out about them. I must say that I AM SUPER SUPER GRATEFUL. The app is so friendly and easy for my customers. Another thing that made me wont go to any other app is their Support team is the best that i ever liaised. They're very attentive to all my questions, they helped to customize it, i felt that i have another colleague next to me who helped me till all my job done. To [SENSITIVE CONTENT], please reward your team member, [SENSITIVE CONTENT] and others, afraid i might miss their names. Thank you so much! and you guys would grow in this industry

Cons

the booking appointment page would highlight the available slot more obvious, so easy for customer to refer

Pros

the widgets were nice, making it easy to go in and out of various apps/programs. my schedule is all over the place and we all use a lot of apps now and this appinty tool really helped me stay organized. i was even able to track attendance in some of my meetings. the facebook integration feature was nice also, i use that a lot with other programs.

Cons

i deleted a few appointments and didn't realize it. luckily they were nothing major and i actually had them in my other calendar as well. minimal precautions as far as deletions. need more "are you sure?"s.

Pros

ease of use

Cons

0

Pros

It's free and works just as well as other paid scheduling programs. I like that I can send the appointment directly to a client and they can confirm via email. It's also really easy to customize to individual needs.

Cons

I have not run into any issues with the software as of yet.

Cons

Almost inpossible to reach tech support. Instead you get to leave a voice mail and they never return your call.Can not reach tech support. I have been calling for 2 months. I just called 10 time today. Nobody will answer the phone

Pros

That my sales increased. The software allows customers to easily register for classes and we have seen a dramatic increase in our sales. We have not advertised or emailed past customers, so we are confident the software's ease of use is the reason why our sales increased 20% the first month.

Cons

Learning curve based on our needs. Truly is our needs make it difficult to set up each class, but customer service helps us whenever we need help. I truly only touched on the learning curve to put something in this spot, because Appointy guys really go out of their way to help us.

Pros

Appointy has helped me to get rid of a lot of burdens; I was annoyed by managing appointments with different clients for my business-related SEO, Well, once I have read an article about it, so I thought to give it a try. I am thankful to Appointy founder that he had solved my most significant hurdle of business, the best part is it can also send an auto reminder to your clients and easy to manage things with clients. Group scheduling, Class scheduling with auto notification are great features. Highly Recommended

Cons

Well, I love everything about this software, but I would be much happy if they can add some money integration features to it.

Pros

It is simple to use once you get the hang of it.

Cons

Nothing at this time. It seems like this system will work nicely with our needs.

Pros

Works like a charm:) Very user friendly, and with the help of your amazing customer service, even the least tech savvy person, like myself, can quickly become a pro!!

Pros

The support that you get. The customer service is amazing. I like that my customers can schedule on their own.

Cons

sometimes it takes me time to figure out how to set something up. I can always ask for help. once in a while a customer says they did not get a reminder. Or that it came really late