LetUs Reviews

4.2
Overall rating
Reviews

4.2
Overall rating
(9)
Reviews
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User Reviews Overview

About LetUs

LetUs is a cloud-based software solution that empowers the property management industry to take control of their finances and business processes. LetUs makes it easy for communities to collect rent, pay vendors, manage residents...

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Feature ratings

Value for Money
4
Functionality
3.7
Ease of Use
4.1
Customer Support
4.2

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9 reviews

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Manuele Adrian
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/08/2020

Phenomenal Product!

Less need for A/R staff to run after tenants to pay rent when they have an easy way to do so with RentMoola

Pros

Ease for our tenants to get their rent paid automatically without needing to even worry about it monthly.

Cons

I really would like to be able to have it upload directly into our system.

Response from RentMoola

Thank you for your review we appreciate the feedback. We shall pass your comments on to our product team.

Replied 06/08/2020
Jim
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 28/08/2020

Great Team Great Product

Fantastic customer service and experience.

Pros

Value add for our residents, making payment of rent easy and safe.

Cons

More improvements are on the way and we are excited to learn about them.

Response from RentMoola

Thank you for your review we appreciate the feedback.

Replied 11/09/2020
Carlos
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
4
Customer Support
4

3
Reviewed on 15/11/2024

LETUS BUT WHO REALLY THE US THEY MEAN?

I would give it a 6 out of 10 there really wasn't anything that stood out about it that would make me want to give it a higher score

Pros

I really like how it was easy to use compared to other applications in the same genre

Cons

I wish there could have been more features it just seemed like really it was just for payment processing and property management only

Alternatives Considered

Gusto

Reasons for Switching to LetUs

It was really just my first option I do plan on trying other products also as well I just wanted to give this product a go

Top LetUs Alternatives

Martin
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 02/09/2020

My Review of Rent Moola

Good experience overall

Pros

the ability to set up a client at any time and make monthly scheduled payment or one time payment. Using the various reports and to export.

Cons

Some of the listing are randomly sorted? EFT reports are confusing to know which one to use?

Response from RentMoola

Thank you for your review we appreciate the feedback. We shall pass your comments on to our product team.

Replied 11/09/2020
Carsten
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
4
Functionality
2
Ease of Use
3
Customer Support
4

4
Reviewed on 11/06/2021

General Reveiw

Try to get away from cash and cheques, e.g. no more cash deposits for tenants

Pros

Works well to collect rent & other

Cons

Does not integrate with existing software

Response from RentMoola

Thank you for your review.

Replied 05/07/2021
Sarah
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
2

3
Reviewed on 03/06/2021

Good Platform, Not Customizable

After multiple meetings/tutorials between our teams it is clear how advantageous RentMoola could be for most property managers however I found trouble with miscommunication between the sales team and the IT team wherein the Account Rep promised functionality that was outside the standard offering of the platform and it was clear the IT/coders/creators were in a difficult position to follow through. The process to build what was requested has been 5 months and counting.

Pros

Easy access for management, accounting, can set up multiple buildings with respective individual trust accounts. Cost effective.

Cons

The client for which we pursued this software wanted Rentmoola/Letus payment buttons integrated into their website however the platform is really not set up for this kind of individual customization at individual request. As integration wasn't possible, a second option was agreed upon however the the time to implement continues to be quite lengthy.

Response from RentMoola

Thank you for your review we appreciate the feedback. We shall pass your comments on to our product (IT) and account management teams.

Replied 07/06/2021
Vasilis
Vasilis
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 11/12/2022

rentmoola a secure payment platform for rents

Pros

the best about rentmoola is the fact you can make payments for rent from the most devices and from around the world . You can see payment receipts and upcoming payments

Cons

i think rentmoola have a little high fees compare other similar softwares

Rick
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 03/06/2021

Easy to use

Pros

This product very easy to use. Customer support is very helpful.

Cons

Interation took a bit longer than expected.

Response from RentMoola

Thank you for your review we appreciate the feedback. We shall pass your comments on to our customer support team.

Replied 07/06/2021
Caine
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 03/06/2021

Good

so far so good

Pros

user-friendly, great support from Rentmoola

Cons

not integrated with our accounting software

Response from RentMoola

Thank you for your review we appreciate the feedback.

Replied 07/06/2021
9 reviews