GigaTrak Asset Tracking System Reviews

Pros

I like how you can assign an asset to an individual and then keep track of the history of that asset as to who used it last. I also like how you can look each individual asses up by the asset number assigned to it.

Cons

I wish there was a mobile app I could use to scan the asset bar code so I didn't have to run back and forth to the computer to enter an asset's number. We bought a scanner but hardly ever use it. I typically open the note app on my iphone and keep track of what asset numbers need to be assigned to different users. It would save so much time if there was an app I could use to scan the bar codes of the assets.

Pros

This software is very user friendly. There is the ability to easily customize a few fields which is nice. I can export reports into a CSV easily and modify them in Excel.

Cons

We have the Asset Tracker tool and the "inventory" feature on the tool needs lot of work. I need to inventory all of my items once a year and the way it is currently set up makes that task very difficult. You also cannot change much of the item's information from the handheld during an inventory which is a problem. You also can not enter a new item using the handheld, which other software products allow you to do.

Pros

That I can se it up on my server and i can manage locally

Cons

seems to work good, but it can be tricky to user with no experience

Pros

I like the ease of use. It made our transition from paper to electronic track of our hand held radios flawless.

Cons

Licensing. We will have to buy a very expensive upgrade just to be able to remove items from our database.

Alternatives Considered

Reasons for Switching to GigaTrak Asset Tracking System

Pros

product was easy to implement and easy to learn, it was adaptable to our needs

Cons

do not really have any cons yet the product has done everything I needed.

Pros

This software has been so easy to use and intuitive. There are so many options for customizing to fit your organizations needs and when we did need custom programming, it was affordable and finished in a timely fashion. We researched several options and this one definitely stood out and was the most affordable. We also love the ability to run customized reports, upload large groups of data, and the many ways you can search for information. Because there are Categories, we not only track technology, but some of our other departments items such as uniforms and tools. Also love the "bin item" feature for the consumables that won't be assigned individual asset tags.

Cons

We are tracking inventory based on Asset Tag numbers. It would be nice if all search result screens included the asset tag. Often we see the system assigned barcode and then have to enter that in the asset search field to identify the asset tag. Since these items are already linked, it would be nice to have the search result screen populate the asset tag number.

Pros

The Gigatrak software allows me to keep inventory of all the tools/consumables in our tool room. It has placed not only the students but also the instructors accountable for all tools checked out that day.
Before Gigatrak we used a "pen to paper" method of checking tools out. While this method worked, it was quite tedious was often forgot about by staff. Gigatrak has made staff more aware that an inventory control system is in place, and not only that it must be used, but that it is easy to use!

Cons

It is quite hard within the Gigatrak software to give an exact location to an item with a room.
We also purchased the Dolphin 60s scanner. I feel that this scanner is very hard to use and is not worth the money spent. A cordless scanner and using the software directly on the computer is much easier.

Alternatives Considered

Reasons for Switching to GigaTrak Asset Tracking System

Pros

This is average inventory tracking software, it print barcodes, and comes with a portable scanner for auditing inventory.

Cons

It doesn't work right often enough that it's frustrating. Reports don't work and cause crashes, there are better products on the market now that use apps on smart devices.

Pros

The GigaTrak system dramatically changed how we handle inventory, the accuracy of our inventory numbers, and the amount of time/labor hours spent taking inventory. Once the system is set up and bar codes are established, we had an up to the minute count on all of our materials and information about who checked them out.

Cons

It was a little cumbersome to set up, but that was purely because of how our previous system was organized. Once that was handled, it worked seemlessly.

Pros

User Friendly goes a long way for Police Officers checking equipment In and Out .

Cons

Reports. I feel there should be a better adhoc reporting.

Pros

This program is one of the easiest programs to use that I have had experience with. It has helped our school district tremendously in maintaining better inventory records.

Cons

My only dislike is that the program seems to be more " GigaTrak barcode" driven and we inventory using our own asset tags/numbers. So when trying to search for a device in some reports our asset number will not flow through, only the GigaTrak barcode number will show. So it requires more work on our end.

Pros

What I like the most about this software is that it is very easy to understand, and to follow thru. The assets are easy to find with all the many search criteria that it has. I like the reports, and the ability to add more than one picture or document to each asset.

Cons

What I like the least about this software, is that every time that I search a bar code list for a location the order of the assets is different every time. It would be better if the order would always pull up by the smallest number to biggest number. Another thing would be good to have is the picture of the asset printed on the "print bar code list."

Pros

extremely versatile, we use Gigatrak for both our package and asset tracking needs. The programs allow great flexibility in how and when we we input information. With the dolphin mobile scanners we can effectively keep accurate track of everything coming in and going out across two campuses. All that information is easily retrievable by anyone, anywhere which makes our daily workload much more organized and efficient.

Cons

so far i haven't found a way to record notes upon delivery with the dolphin mobile scanner. We can take notes while receiving an item but not on delivery. re-scanning as a second receipt with notes and then delivery is a somewhat bulky process I still have some configuring to do. Sometimes while scanning in packages the notes feature will activate and you end up scanning the following tracking number into the notes instead of scanning as package.

Pros

This program is super user friendly and the customer service is prompt and effective.

Cons

The only thing I do not like is the fact that once an asset is marked as consumable it can not be change back to non-consumable.

Pros

The software is easy to use, easy to customize, and does everything we wanted it to do. The reports are easy to read and with 8,000+ items, it has not slowed down.

Cons

The setup process was tedious, but this was not the software's fault. It's typical to spend a lot of time setting up a brand new inventory system.

Pros

Easy use and quick to comprehend for newer users.

Cons

The earlier versions of the software were not as user friendly but changes were made that catered more to our type of business (see below)

Pros

Can easily keep track of our inventory and who is assigned to the equipment. Able to keep notes on what was done to equipment over time.

Cons

The only issue is that conversion from our WASP inventory system to Gigatrak was not an exact conversion. Had to manually make some changes to database.

Pros

Being able to navigate thru the user interface.

Cons

i have no issues or complaints with this software. Once the program is loaded the process for navigating is straight forward

Pros

The sensibility of it. For anyone who may be technically challenged this is so easy, simple and not confusing.

Cons

Nothing

Pros

This tracking tool is the best tool tracking system I ever use. Is very easy to deal with it.

Cons

No bad comments I love it. I like everything overall.

Pros

I find GigaTrak easy to use and it meets most of our needs.

Cons

In honesty, the only issue I have is when I am looking for some reporting but it's a very small concern.

Pros

Simply put, the software is everything that we need it to be, and will likely perform beyond expectations. The company's personnel and customer focus is by far, the best I've experienced, bar none. Working with the folks at GigaTrak made me feel that we were colleagues working for the same company and on the same project. Their positive, friendly attitudes made it a pleasure to work with their personnel and their product. Well done, GigaTrak!

Cons

Minor aspects of the program could be refined to suit our application a little better. This being said, I am confident that working together with GigaTrak will surely lead to future enhancements.

Pros

I purchased the Asset Tracking barcode system and it has been awesome, it makes tracking my over 500 fire extinguishers and over 500 exit signs easier to keep track of and put in and out of service as needed. Great programs, would highly recommend gigatrak. The customer support was outstanding, weather by email or by phone they always helped out.

Cons

Would love to have a delete function. I want to be able to delete old records. instead of just making things inactive.

Pros

The software is easy to learn, and easy to use. The reports are an awesome feature. The cost is well within our budget I love adding photos to each asset, and printing a copy of the Asset values by employee. I look forward to using the software each time we add a new piece of computer or phone equipment. The ability to backup to our own server helped sell this product!

Cons

I can't think of any cons, as this is the software we have needed for a long time.

Pros

Easy to use and train my employee's to use system

Cons

There isn't and cons to software. Nothing to say badly to write.