MoneyMinder Reviews

Pros

When I stepped into the treasurer role for our PTA, I had zero experience and no one directly to turn to for assistance with what this role entailed. MoneyMinder's support is absolutely amazing. They check your budget for you and call if they would like to make any suggestions. They will copy over your previous years transactions for tax purposes. When I had contacted quickbooks about accessing our old account for tax purposes it took far longer than any exchanges I had with money minder and they were unable to locate our old account. They have also been available for tips on how to build a COVID-19 based budget for the upcoming school year. The platform is user friendly and the reports have everything I need to manage our finances. I could have not asked for a better experience. Their service is priceless.

Cons

I cannot think of anything. I've only had a great experience.

Pros

I spent part of the day learning the software and figured everything out that I needed to add & do. For only having one day on the software, with zero accounting background, I set up a budget, ran an expense report, added bank transactions, and since it is the last day of the month, ran a reconciliation report. I am happy that the software is intuitive and accurate.

Cons

I would love to see an off budget/escrow feature added.

Pros

Customer Support (specifically [SENSITIVE CONTENT]) has been amazing. She has been readily available, patient and very knowledgeable. She actually reached out to me ahead of our scheduled call (she knew from another employee that I was having trouble using the system). And she helped me the same day I put in the request. It was wonderful. I’ve called her several times since and she has been beyond helpful.

Cons

The integration and cash box features were troublesome for me but Julie was beery helpful.

Pros

We are a small HOA association needed a simple replacement for our spreadsheets to track our accounting. After a good deal of research, I stumbled on MoneyMinder. The free trials, plus the AMAZING assistance from [sensitive content hidden] in Money Minder support to create our setup and input an entire year's worth of data for us was a game changer. And for the first time, we can easily create a budget and track our income and expenses to budget.

Cons

I would like to see a report by month of income by unit with the unit #, all in one place with totals for each unit for each month. Maybe it's there, and I just haven't found it. I think they option for accrual rather than cash accounting would be helpful, but not critical.

Alternatives Considered

Quicken

Reasons for Choosing MoneyMinder

For my own sanity when I took over as Treasurer :-) Plus we need accounting software and more automation. MoneyMinder provided that for us at a very reasonable price with incredible support.

Reasons for Switching to MoneyMinder

MoneyMinder was targeted to non-profits including HOAs, and also had the support we needed.

Pros

I like the ease of use of high-level accounting software that makes this work accessible to someone who is not in accounting at all!

Cons

I don't use the program enough to have steps memorized so I have to reach out to customer support more than I'd like to.

Alternatives Considered

QuickBooks Online

Reasons for Choosing MoneyMinder

The support of customer service from MoneyMinder

Switched From

QuickBooks Online

Reasons for Switching to MoneyMinder

Customer support, fully online, QB could be imported.

Pros

It was easy to install, and your tech support helped us figure out what features we needed for our fishing club.

Cons

There is a learning curve if you are not accounting oriented. But I do not see how that is MoneyMinder's problem. It is mine.

Alternatives Considered

QuickBooks Desktop

Pros

MoneyMinder is very easy to use and customer support is great

Cons

no paper manual to use for set up once set up very easy

Pros

As a not-for-profit Lake Association, we kept all our records (membership, financial, etc.) in spreadsheets. With MMP, we now have one place as the 'system of record' for all that work, but in addition, the documents storage and management has been a big plus so that we don't have to hunt down who on the board has the current 'master' of a document.

Cons

We do about 5 mailings a year to our members. It would be nice to have label making capabilities within the product.

Pros

Help in getting it up and running. Ease of presentation to club.

Cons

There was nothing that we didn't like. It was becoming familiar with how it worked.

Pros

When the PTA asked me to audit their books I have to say I was nervous but, after calling customer service at MondayMinder I was happy to help.

Cons

Taking over with only one log-in is difficult for a nonprofit. They should really offer additional users at no additional cost since they cater to nonprofits.

Pros

Ease of use, price, reconciling and reporting

Cons

Accounts payable accounting. I may not know how to use it though.

Pros

MoneyMinder made all the difference for us. We were keeping records in excel and creating statements one by one. We were not using any software to track expenditures. Now I can easily create 250 statements at one time. The treasurer's report is professional and provides information about the budget. We are tracking how much it costs to take care of the pool, etc. This makes it possible to actually budget. Offering electronic payments has been something our members have been asking for and is working well.

Cons

There is nothing to not like about MoneyMinder.

Pros

Easy to use. Easy to understand and navigate, web based, no software to buy or programs to download. Magnificent Support Service, no complicated phone directory to navigate, pleasant, knowledgeable staff that answer the calls. They are wonderful with email or Phone support for any problems, concerns or questions you have.
I had never done Bookkeeping or Accounting work but they were super patient getting me set up and going.
Once you get set up its amazing too, as one Support person said, "Watch the Magic happen" when it all clicks and you can see what you can do. It all works harmoniously. I was very impressed and continue to be impressed every day. Lots of different reports can be generated as well.
They recently added Bank Integration availability that will make things easier then ever if that's an add on you want.

Cons

I asked them to investigate a way to make the Treasurer Report shorter, not so many lines.
Being used for less than a year so there still is a bit of a learning curve yet.

Pros

Our HOA used a different accounting software for several years. There was always a question of budget status, dues receipts and monthly financial reports giving us a true picture of how we were doing. With MoneyMinder, the reports are easily pulled and show us exactly what is needed to ensure we make decisions in the best interest of our HOA. If any of our residents ask for an accounting, we now give the information with confidence it is correct.

Cons

There isn't anything we like "least" about the software. The one improvement we are hoping for is the ability to print our invoices so they can be mailed. We do not use the "email" system that MoneyMinder is set up for. A workaround has been to have a MoneyMinder rep prepare a PDF file and email to us so we can print and mail. It if wasn't for such great customer service, we would have to prepare and print each invoice separately.

Pros

Very easy to set and use. The customer service is outstanding. They respond so fast.

Cons

I would like to be able to save documents in the individual accounts vs a paper file.

Pros

Extremely helpful and personal customer service. It is always frightening starting out with new software. "Looks great, until you buy it. Then you are doomed to figure it all out on your own." NOT SO WITH MONEYMINDER!! Have a question? CALL THEM! They reply, walk you through, and make sure you understand. They will even work through errors caused by YOUR OWN MISTAKES!

EASY TO USE, too!!

Cons

The ONLY feature I don't like is the graphic interface of the budget tool. I find the way the indentations of categories, subcategories, etc. to be really hard to read. I keep going back to try to figure out the hierarchy of the accounts.

Pros

It's clear and straightforward. Easy to print different reports, depending on what information we are trying to compare. WAY easier to use than PTAvenue's financial tracking system.

Cons

Entries don't automatically save when moving from one entry to the previous or next one. You have to save it, go back to the register, and then scroll down to the next entry you might need to access or edit. Newer version doesn't have a way to import Square transactions. PDF reports printed under the new version don't have page numbers, even though the old one had page numbers in the top right corner.

Pros

the reports section is easy to customize.

Cons

the check book, always have to go to the bottom for the current one.

Pros

Once I got the hang of its features and with a lot of excellent help from customer support, it is easy to manage and modify most mistakes.

Cons

It would be nice to be able to generate a budget and treasurer's report in spreadsheet form by month and with beginning and ending bank balances

Pros

It's a simple yet powerful program. MoneyMinder gets the job done effectively and efficiently. Very user friendly.

Cons

I've been using Money Minder for three years and I honestly can't think of a single thing that I don't like about the software.

Pros

Love the reports - easy to modify, to access and to share. This year we have discovered Cheddar Up and enjoyed it as well!

Cons

Might not be a huge name recognition yet.

Pros

Besides the ease, I love the fact that all information is being save off site. I wish their would be a program for my home use.

Cons

Better way to print only for current month.

Pros

Love the ease of use of this software for our non-profit. It is set up perfectly for PTA financing and is easy to use by the least to the most experienced treasurer

Cons

Every time I have had issues, I simply look up help in the menu or sometimes call customer support, I get the help I need right away.

Pros

I like that it's online, so I have access to our information from anywhere. It is also very easy to use, especially if you have any sort of prior experience with Quicken/QuickBooks/other PTA-type software.

Cons

I'm still getting used to the reports - they're not quite the same as the other PTA-type software (with which I was very familiar) would generate. This isn't necessarily a bad thing, though - it is just something I have to get used to.

Pros

It is so easy to use. Simple and adaptable to our organization.

Cons

The only thing we would like to see improved is to have more customization for the reports.