Zoho Desk vs Verint Knowledge Management Comparison

Zoho Desk

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer... Learn more

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Verint Knowledge Management

Verint® Knowledge Management™ is an artificial intelligence (AI)-enabled solution that helps organizations capture and store information about... Learn more

Target size

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Zoho Desk

Overall rating

4.5
(2,186 reviews)

Features rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.4
Customer Support
4.3
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Verint Knowledge Management

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Zoho Desk
Not provided by vendor
  • Free Version
  • Free Trial
Verint Knowledge Management
  • Free Version
  • Free Trial
Zoho Desk
  • Cloud-based
  • On-premises
Verint Knowledge Management
  • Cloud-based
  • On-premises
Zoho Desk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Verint Knowledge Management
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat