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ManageEngine ServiceDesk Plus vs CA Service Desk Manager Comparison

ManageEngine ServiceDesk Plus

ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management,... Learn more

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CA Service Desk Manager

CA Service Desk Manager is a cloud-based IT service and support management solution. Primary features include change management, incident management,... Learn more

Target size

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ManageEngine ServiceDesk Plus

Overall rating

4.4
(213 reviews)

Features rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.2
Customer Support
4.2
View all reviews
CA Service Desk Manager

Overall rating

3.5
(13 reviews)

Features rating

Value for Money
2.7
Functionality
3.3
Ease of Use
3.4
Customer Support
3.5
View all reviews
ManageEngine ServiceDesk Plus
  • Free Version
  • Free Trial
CA Service Desk Manager
  • Free Version
  • Free Trial
ManageEngine ServiceDesk Plus
  • Cloud-based
  • On-premises
CA Service Desk Manager
  • Cloud-based
  • On-premises
ManageEngine ServiceDesk Plus
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
CA Service Desk Manager
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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