Salesforce Sales Cloud vs OTRS Comparison

Salesforce Sales Cloud

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash... Learn more

Target size

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OTRS

OTRS help desk is a service management solution that connects teams and businesses with customers through: - Structured communication - Automated... Learn more

Target size

Images

Salesforce Sales Cloud

Overall rating

4.4
(18,707 reviews)

Features rating

Value for Money
4.0
Functionality
4.4
Ease of Use
4.0
Customer Support
4.1
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OTRS

Overall rating

4.5
(93 reviews)

Features rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.2
Customer Support
4.3
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Salesforce Sales Cloud
Not provided by vendor
  • Free Version
  • Free Trial
OTRS
Not provided by vendor
  • Free Version
  • Free Trial
Salesforce Sales Cloud
  • Cloud-based
  • On-premises
OTRS
  • Cloud-based
  • On-premises
Salesforce Sales Cloud
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
OTRS
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat