ServiceNow vs Giva Comparison

ServiceNow

ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management... Learn more

Target size

Images

Giva

Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboards, self-service portal, user... Learn more

Target size

Images

ServiceNow

Overall rating

4.5
(282 reviews)

Features rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.2
Customer Support
4.3
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Giva

Overall rating

4.9
(56 reviews)

Features rating

Value for Money
4.8
Functionality
4.5
Ease of Use
4.9
Customer Support
4.8
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ServiceNow
  • Free Version
  • Free Trial
Giva
  • Free Version
  • Free Trial
ServiceNow
  • Cloud-based
  • On-premises
Giva
  • Cloud-based
  • On-premises
ServiceNow
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Giva
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat