ServiceNow vs ArcSight Comparison

ServiceNow

ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management... Learn more

Target size

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ArcSight

ArcSight is a behavioral analytics and vulnerability management solution that helps businesses detect, investigate and respond to threats and... Learn more

Target size

Images

ServiceNow

Overall rating

4.5
(283 reviews)

Features rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.2
Customer Support
4.3
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ArcSight

Overall rating

4.1
(12 reviews)

Features rating

Value for Money
4
Functionality
4.3
Ease of Use
3.8
Customer Support
3.7
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ServiceNow
  • Free Version
  • Free Trial
ArcSight
  • Free Version
  • Free Trial
ServiceNow
  • Cloud-based
  • On-premises
ArcSight
  • Cloud-based
  • On-premises
ServiceNow
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ArcSight
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat