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Zendesk Suite vs Vitally Comparison

Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online... Learn more

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Vitally

Vitally allows customer-centric teams at B2B SaaS companies provide the best possible customer experience. We provide your team with 360 customer... Learn more

Target size

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Zendesk Suite

Overall rating

4.4
(4,011 reviews)

Features rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.3
Customer Support
4.3
View all reviews
Vitally

Overall rating

3.7
(9 reviews)

Features rating

Value for Money
4
Functionality
3.9
Ease of Use
4
Customer Support
4.1
View all reviews
Zendesk Suite
Not provided by vendor
  • Free Version
  • Free Trial
Vitally
Not provided by vendor
  • Free Version
  • Free Trial
Zendesk Suite
  • Cloud-based
  • On-premises
Vitally
  • Cloud-based
  • On-premises
Zendesk Suite
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Vitally
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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