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RingCentral Contact Center vs Smart CTI Connector Comparison

RingCentral Contact Center

RingCentral's leading cloud contact center offers skill-based routing, agent management, real-time insights, and more to empower your employees to... Learn more

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Smart CTI Connector

Drive contextual conversation, team efficiency, and productivity by prominently using Smart CTI Connectors across contact centers to manage inbound... Learn more

Target size

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RingCentral Contact Center

Overall rating

4.3
(219 reviews)

Features rating

Value for Money
4.1
Functionality
4.3
Ease of Use
4.3
Customer Support
4.2
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Smart CTI Connector

No reviews available

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RingCentral Contact Center
Not provided by vendor
  • Free Version
  • Free Trial
Smart CTI Connector
Not provided by vendor
  • Free Version
  • Free Trial
RingCentral Contact Center
  • Cloud-based
  • On-premises
Smart CTI Connector
  • Cloud-based
  • On-premises
RingCentral Contact Center
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Smart CTI Connector
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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