SmileBack vs Customer Thermometer Comparison

SmileBack

SmileBack is a customer management software that helps businesses capture feedback to improve customer loyalty, engagement, retention rate and more.... Learn more

Target size

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Customer Thermometer

Customer Thermometer is the powerful survey tool for maximizing customer success. Boasting some of the highest response rates in the industry, CT... Learn more

Target size

Images

SmileBack

Overall rating

4.9
(33 reviews)

Features rating

Value for Money
4.7
Functionality
4.7
Ease of Use
5.0
Customer Support
4.8
View all reviews
Customer Thermometer

Overall rating

4.9
(18 reviews)

Features rating

Value for Money
5
Functionality
4.8
Ease of Use
4.8
Customer Support
4.9
View all reviews
SmileBack
  • Free Version
  • Free Trial
Customer Thermometer
  • Free Version
  • Free Trial
SmileBack
  • Cloud-based
  • On-premises
Customer Thermometer
  • Cloud-based
  • On-premises
SmileBack
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Customer Thermometer
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat