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LiveAgent vs Vitally Comparison

LiveAgent

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application,... Learn more

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Vitally

Vitally allows customer-centric teams at B2B SaaS companies provide the best possible customer experience. We provide your team with 360 customer... Learn more

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LiveAgent

Overall rating

4.7
(1,658 reviews)

Features rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.6
Customer Support
4.7
View all reviews
Vitally

Overall rating

3.7
(9 reviews)

Features rating

Value for Money
4
Functionality
3.9
Ease of Use
4
Customer Support
4.1
View all reviews
LiveAgent
Not provided by vendor
  • Free Version
  • Free Trial
Vitally
Not provided by vendor
  • Free Version
  • Free Trial
LiveAgent
  • Cloud-based
  • On-premises
Vitally
  • Cloud-based
  • On-premises
LiveAgent
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Vitally
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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