--- description: Review of Sprinklr Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sprinklr | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Auto Dealership CRM Software](/directory/3171/dealership/software) > [Sprinklr](/software/86501/sprinklr-marketing) # Sprinklr Canonical: https://www.softwareadvice.com.au/software/86501/sprinklr-marketing Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/86501/sprinklr-marketing?page=2) > Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experience core, content marketing, social media management, paid advertising, website management (first-party experience), and social listening functionalities within a suite. The social CRM and social governance modules enable users to manage social profiles using a single platform. The platform also allows customers to post reviews on a website, post messages on their Facebook profiles, or tweet directly about the brand. Sprinklr's social media management platform allows users to implement a social media strategy across multiple business functions, such as sales, marketing, customer service, PR, events, and crisis management. Other features include social automation and social campaign management, which includes collaborating on design, launching, and reporting across departments and enforcing campaign consistency across the organization. Sprinklr offers online and knowledgebase support. > > Verdict: Rated **4.3/5** by 90 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 90 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sprinklr - **Founded**: 2007 ## Commercial Context - **Starting Price**: USD 249.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, French, German, Portuguese, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, France, Germany, Hungary, India, Italy, Jersey, Luxembourg, Monaco, Netherlands, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Spain and 5 more ## Features - @mentions - A/B Testing - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Activity/News Feed - Advertising Management - Advocate Management - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Audience Engagement - Augmented Analytics - Automated Publishing - Automated Responses - Automated Routing ## Integrations (58 total) - Adjust - Adobe Analytics - Adobe Commerce - Adobe Experience Manager - AppsFlyer - Aprimo Digital Asset Management - BL.INK - Bazaarvoice - Beckon - Bitly - Bynder - Canary - Canary - Corezoid Process Engine - Coveo Relevance Cloud ... and 43 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Auto Dealership CRM Software](https://www.softwareadvice.com.au/directory/3171/dealership/software) ## Related Categories - [Auto Dealership CRM Software](https://www.softwareadvice.com.au/directory/3171/dealership/software) - [Social CRM Tools](https://www.softwareadvice.com.au/directory/403/social-crm/software) - [iPad CRM Software](https://www.softwareadvice.com.au/directory/433/ipad/software) - [CRM Apps](https://www.softwareadvice.com.au/directory/1491/mobile-crm/software) - [CRM for Startups Software](https://www.softwareadvice.com.au/directory/3235/startup/software) ## Alternatives 1. 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[Hootsuite](https://www.softwareadvice.com.au/software/137620/hootsuite) — 4.4/5 (3795 reviews) ## Reviews ### "Reliable and Accurate" — 5.0/5 > **Hannah** | *2 September 2024* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: I like the I can plan ahead with content through using the scheduling feature and can use the analytics to better prepare future strategy. > > **Cons**: The analytics could be broken down to be more specific. > > I would continue to use this over other software because of scheduling alone and the fact that it is reliable. ----- ### "The essential tool to successfully manage my company's social networks" — 5.0/5 > **Marina** | *28 July 2023* | Internet | Recommendation rating: 9.0/10 > > **Pros**: What I liked the most is its ability to provide an exhaustive analysis of my social networks and the digital channels of my company. > > **Cons**: I think it would be very beneficial to have better guidance and training to be able to take full advantage of all the features. > > I can schedule and post my content efficiently, monitor interactions with my followers, and respond to their comments and messages in real time. ----- ### "Extremely Useful...When it Works" — 3.0/5 > **Mary Grace** | *14 April 2022* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: This tool has so many layers to it that I don't have to look anywhere else when searching for engagement analytics. > > **Cons**: The amount of times in our chat that I see "Sprinklr is down" does not give an excellent credit to the tool. It also doesn't keep up to date very well with changing platform features (no Reels insights). > > We rely on our tools for so heavily at our agency, that work stops when a tool isn't working properly. So most of the time, when it's working, it does what we need it to do. It has many of the insights we need and connects to the platforms we need to engage on. ----- ### "Reliable tool to have control all over the social media" — 5.0/5 > **Adam** | *25 October 2020* | Import & Export | Recommendation rating: 8.0/10 > > **Pros**: No more struggling on running different social media pages TWITTER + FACEBOOK + INSTAGRAM it combines all of them in one Content scheduling for the full month it's a big plus for the companies that run multiple platform and pages. The tracking dashboard made easy. Sharing contents across different platforms + Social listening Boards creator for storing photos, videos, and so on. > > **Cons**: A small lag problem. Would be better if the lag gets fixed a little but it still works perfectly for me > > We a company that runs a bunch of social media pages, to have this power of controlling all-in-one page it's an extremely powerful tool. Sprinklr just makes your workflow easier with their service, never thought I will find something like this software. A huge thanks for making everything simple and clean. ----- ### "My social media audience and clients get the right content, Sprinklr has really improved my traffic." — 5.0/5 > **Rono** | *21 July 2023* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: I love how the Sprinklr team were intentional in their user interface design, it is intuitive and quite easy to use. > > **Cons**: Sprinklr sometimes fail to provide timely support for ticket issues, they should improve in this. > > My brand has grown exponentially\! I'd be selfish not to appreciate Sprinklr. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/86501/sprinklr-marketing?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/86501/sprinklr-marketing) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data