Leap Patron Management, a solution of Leap Event Technology, helps arts and culture organizations sell more tickets,...
Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
About VBO Tickets
VBO Tickets is a cloud-based ticketing platform which assists event planners, tour guides and festival organizers with marketing and payment processing. Key features include attendee registration, custom pricing, group sales and membership management.
The application enables users to define entry timings on tickets, create customized seating plans and sell ticket bundles to groups. Teams can create custom forms with multiple fields to collect attendee information and complete the registration process for classes, workshops, events and more. Additionally, the white-label solution enables managers to sell tickets directly from the event website or Facebook page.
VBO Tickets allows customers to make partial payments, hold tickets for a later purchase and view seat availability status in real-time. It comes with mobile applications for Android and iOS and facilitates integration with Paypal, Stripe, Wepay, Paymill, Salesforce, MailChimp and more.
Pricing is available on request and support is extended via phone and email.
VBO Tickets pricing
VBO Tickets does not have a free version. VBO Tickets paid version starts at USD 0.01.
Starting Price:
USD 0.01
Free Version:
No
Free trial:
No
Alternatives to VBO Tickets
Arts People is a cloud-based fundraising and donor management solution designed for nonprofit performing arts organizati...
Eventgrid is a cloud-based event registration and ticketing solution that helps users organize conferences, seminars,...
TicketLeap, a solution of Leap Event Technology, takes self-service ticketing to a whole new level with their easy-to-us...
Tessitura Network’s constituent relationship management (CRM) platform is designed to support processes for arts,...
Need a ticketing program that will also help you do reports, accounting, subscriber and donation management, marketing,...
VBO Tickets Reviews
Feature rating
5 reviews of 84
View all reviews
Brian
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 16/12/2016
New box office
We recently switched to VBO following an extended agreement with a different box office software company. The customer service features of VBO are unsurpassed. We are thrilled with the experience we are able to offer our patrons. What we are having issues with currently is the promise of a report that will help with all of our needs. We, or course, understand that all things take time and that everything good is worth waiting for. Unfortunately, we have had to make due with a hunt and peck method of reporting to both our business office and and marketing department for sales data. It is there, but it is currently far from user friendly. The staff at VBO continues to be extremely helpful in helping us find solutions to our problems, but it is not the panacea that we were hoping for. Perhaps a Christmas present of the new report is on the horizon so that the internal users can also experience the expediency that our patrons are witnessing. I still strongly recommend VBO to anyone who is interested in a box office system. I will give it an even stronger recommendation once the new report is available. Keep going, guys! The finish line must be close.
Pros
customer service. On line and hand held user friendliness.
Cons
The report structure. We need to be able to report in a more direct fashion instead of making due.
Response from VBO Tickets
Thank you for your review Brian. We hear you! And, yes we are working on it. Reporting is a challenging prospect as everyone wants something a little different. We are working to provide reporting structure that is migrating away from canned reports to user selectable output. It will be worth the wait and we thank you for working with us.
Replied 16/12/2016
Alexis
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 12/04/2022
Great company and a great product!
The staff is incredibly friendly and really cares about their customers.
Pros
CRM Software, Reporting, Coupon Codes (all features we didn't have access to with our previous software)
Cons
Some minor nuances (having to hit the print button twice to print tickets, etc.) but most everything that I want improved is at least considered when I mention it.
Alternatives Considered
TessituraReasons for Choosing VBO Tickets
Outdated softwareReasons for Switching to VBO Tickets
Friendlier staff
Alice
-
Review Source
4
Reviewed on 06/12/2016
VBO Review!
VBO has been pretty great to work with! It's a new system, so the support has been awesome about trying to get us the information we need if it's something different than what had been anticipated when creating the software.
Theresa
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 10/06/2019
Very Satisfied Community Theater User
It has completely changed how we do business. Our system was extremely manual and now everything is automated. In addition to using it for tickets, we use it for camp registrations as well as audition registrations. This has simplified our internal processes greatly.
Pros
The user friendliness is what I value most about VBO. It is extremely easy to use and to problem solve with. There are different levels of functionality so some people may use it minimally while others in your organization can learn the more in-debt features.
Cons
Some of the event setup seams redundant. I wish there was a better way to copy one event into the next.
John
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 14/03/2017
Best ticketing partner, ever
Having used other ticketing services, VBO has been a strategic partner with Tabard in every sense. We have grown with them as they have continually improved the quality and functionality of software over the years. What truly stands out is their attention to personal service and making sure that things work correctly for the client, and that the client knows how to best use their immensely capable platform. I couldn't be happier with VBO.
Pros
Flexibility, complete feature set, sophisticated integration, ongoing product improvements, such as reporting and CRM
Cons
There are some rough edges as you dig behind the scenes, but things get better month after month.
